Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
71% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Skip it! Not a nice hotel, rude staff.

Posted Aug 8, 2016
First of all, you need a car. There's nothing to do in this area. Second, this hotel has so many rules! We did not feel like guest, we felt we were a burden, and was told what to do and all the things that were not allowed. If we wanted to swim in the pool, we had to wear a swimming hat, but we had to pay for it. It was not allowed to "play" in the pool, a danish family played with a ball in the pool (we were only 6 guest at the pool at the time) and the hotel staff came running told them to stop playing, it was not allowed. The breakfast is very poor, and the facilities are sad. Every night there were wedding/ party and we had to stay away. Front desk personnel not service minded and not very welcoming. We stayed 3 nights, never again!
5 out of 5
by A verified traveler

bellissimo hotel,molto curato

Posted Jun 26, 2016
Abbiamo soggiornato 2 notti in questo pulitissimo albergo .Eccellente rapporto qualità-prezzo.
Comment from Hotel Management
Aug 18, 2016 by le zagare, Hotel Management
Gentile Ospite, è un piacere leggere i suoi apprezzamenti. Siamo felici di saper che il Suo soggiorno sia stato all'altezza delle aspettative e che abbia apprezzato le camere, la gentilezza è alla base del nostro operativo e obiettivo quotidiano del nostro fantastico staff. Faremo del nostro meglio per migliorarci. Speriamo di ospitarLa nuovamente, un caro saluto Staff Villa Le Zagare
4 out of 5
by deliana from Wyandotte, michigan

Posted May 20, 2016 on Hotels
This hotel is about 2o minutes from pompeii but they can shuttle you there for an additional charge. The rooms are very comfortable and clean. The front desk people were very friendly and helpful. The breakfast was very good with lots of variety. The wifi was not that great, it worked best in the main lobby.
5 out of 5
by vincenzo from Brescia

Enzo

Posted Apr 20, 2016 on Hotels
Tutti sono stati molto gentili e la struttura ottima. Ci torneremo
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Gentile Ospite, desideriamo ringraziarla aver condiviso la sua esperienza presso la nostra struttura . E’ un’enorme piacere sapere che ha apprezzato il nostro lavoro , dove cerchiamo di farlo sempre al meglio. Speriamo di poterLa accogliere nuovamente in futuro. Cordiali Saluti Service Director Grand Hotel Villa le Zagare.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 11, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Sep 28, 2015 on Hotels
Comment from Hotel Management
Nov 1, 2015 by Reception, Hotel Management
Thank you so much...even if we can't read your name!
5 out of 5
by Jean-Francois from Montreal

A jewel, very affordable.

Posted Jun 29, 2015 on Hotels
This is a marvelous hotel, extremely well maintained and the staff really go beyond to help you. it is super clean and the gardens are magnifico. The only problem is to get to the hotel. Have a good GPS and make sure you are familiar with Italian driving, and don't rent a car that is too big! Overall a jewel to discover, about 10 minutes from the ruines of Pompei.
Comment from Hotel Management
Nov 1, 2015 by Reception, Hotel Management
Dear guest, thanks for the great review ... We are happy that although we are not in a central location you has preferred our hotel. We hope to meet you again. Greetings Staff Villa Le Zagare
3 out of 5
by A verified traveler from ny ny

Good location to city.

Posted Jun 24, 2015
Bad breakfast bad dinner room small not comfortable no shower pressure
Comment from Hotel Management
Oct 31, 2015 by Reception, Hotel Management
Good Evening, we are sorry you didn't enjoy the stay at Villa Le Zagare. We accept your critics and we promise to do our best to improve! Best Regards Staff Villa Le Zagare
5 out of 5
by Patrick from Toulouse

Un cadre enchanteur

Posted Jun 1, 2015 on Hotels
Très bel hôtel. Le cadre est charmant, le personnel très agréable et disponible. Seul petit hic, le WIFI n'est pas très performant.
Comment from Hotel Management
Nov 1, 2015 by Reception, Hotel Management
Cher visiteur, merci beaucoup pour les belles paroles. Nous espérons vous accueillir encore une fois dans notre hôtel et nous garantirons le travail de wifi Cordialement, Staff Villa Le Zagare
4 out of 5
by PHILIPPE from Orléans

Hôtel luxueux et agréable, mais parfois bruyant

Posted May 29, 2015 on Hotels
Un très bel hôtel avec des prestations de grande qualité : accueil, disponibilité du personnel, petit déjeuner varié et copieux, accès à la piscine, parking gratuit, jardin et décoration soignée. Le bémol : 2 soirées sur 3, des animations pour des fêtes, musique très forte et bruit dans les couloirs quand les personnes rejoignaient leur chambre.
Comment from Hotel Management
Nov 1, 2015 by Reception, Hotel Management
Cher Monsieur, Merci pour vos gentils commentaires et compliments à la fois la structure et le personnel. Nous faisons toujours de notre mieux pour nos clients. Désolé qui a été dérangés par des cérémonies qui ont eu lieu pendant le séjour, malheureusement Villa Le Zagare est à la fois un hôtel et une villa pour les cérémonies. Nous espérons avoir à nouveau de toute façon comme un invité. Sincèrement Staff Villa Le Zagare