Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2015 on Hotels
4 out of 5
Recommended
for Families
by jaime

This traveler left a rating score only Posted Oct 30, 2015 on Hotels
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 29, 2015 on Hotels
Great staff, WiFi was horrible, not once was I able to connect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wedding at the The Rim Rock Ranch, was perfect!

Posted Oct 26, 2015
Enjoyed our stay, very clean and very comfortable bed.
Comment from Hotel Management
Oct 30, 2015 by Linndsye , Hotel Management
Thank you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind Regards, Linndsye Sears Front Office Manager Best Western Plus Graham Inn.
3 out of 5
Recommended
for Business Travelers
by WILLIAM

Posted Oct 18, 2015 on Hotels
Furniture old and worn, needs replacing!
Comment from Hotel Management
Jan 2, 2016 by Linndsye, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and for the furniture. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Linndsye Sears Front Office Manager Best Western Plus Graham Inn
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice experience!

Posted Sep 19, 2015 on Hotels
It was a pleasant trip. We are deaf and we noticed in the accessibility room there was a flashing fire alarm available in our room. We had a peace of mind. Had tv with good captioning. The drawback was in the breakfast room the tv was on but they didn't put close caption on. Before we left I told the clerk next time they need to make sure close caption was on so those like us can watch news or whatever.
Comment from Hotel Management
Jan 2, 2016 by Linndsye, Hotel Management
Thank you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind Regards, Linndsye Sears Front Office Manager Best Western Plus Graham Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from Weatherford Texas

I'd tell me friends

Posted Sep 14, 2015
The staff was friendly and the place was immaculate. Hot breakfast was really good and they had plenty of nutritious choices including Belgium waffles, meats, fruit, oatmeal, eggs, biscuits, and lots more.
Comment from Hotel Management
Oct 30, 2015 by Linndsye, Hotel Management
Thank you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind Regards, Linndsye Sears Front Office Manager Best Western Plus Graham Inn.
3 out of 5
Recommended
for Getaway With Friends
by Matt

Posted Sep 9, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by Linndsye, Hotel Management
Thank you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind Regards, Linndsye Sears Front Office Manager Best Western Plus Graham Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2015
Very friendly staff. Nice room. We were satisfied.
Comment from Hotel Management
Oct 30, 2015 by Linndsye , Hotel Management
Thank you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind Regards, Linndsye Sears Front Office Manager Best Western Plus Graham Inn.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 3, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by Linndsye, Hotel Management
Thank you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind Regards, Linndsye Sears Front Office Manager Best Western Plus Graham Inn.