Ratings based on 471 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Oct 8, 2017
Clean and accessible, worth the money would stay again
for Everyoneby A verified traveler from somerset ky
great room.Posted Sep 18, 2017
Great room, clean and comfortable. Staff very friendly and very helpful.
for Everyoneby A verified traveler from St Louis
Football gamePosted Sep 18, 2017
Close to the Chiefs stadium, only a 15 minute driv.
Posted Sep 17, 2017 on Hotels
for Everyoneby A verified traveler from Belleville, il
Good locationPosted Sep 11, 2017
Room was clean. Staff was nice for what interaction we had. No issues checking in or out.
for Everyoneby A verified traveler from Clinton Mo
Room was very clean and staff very helpfulPosted Sep 11, 2017
Pros: Clean rooms
Nice 2 night stay with very clean rooms and no outside noise
by A verified traveler from Peoria IL
IF YOU WANT TO BE ABUSED BY THE STAFF, Stay HerePosted Sep 10, 2017 on CheapTickets
Pros: Really comfortable beds.
Cons: Fire the GM and Kaylan. Clean the blow dryers and the kleenex boxes before someone gets a disease.
Location: Attend SantaCaliGon over the Labor Day holiday weekend in Independence.
The GM, Carmelita Parks, thinks that it is okay to give the staff the day off and tell the guests they cannot have the housekeeping services that they have paid for. It is apparently okay that the front desk staff NEVER be available at the front desk for arrival or departure. That may not be all bad, because then they cannot tell the guests to "suck it up" when the guest tells them there is a problem. Honestly, they even hung up on the Cheaptickets representative when he called to inquire as to the unprofessionalism they exhibited and this guest contacted the hotel directly. Kaylan should be fired with cause .. rude and unprofessional is at the top of her personality list.
by A verified traveler from iowa
Posted Sep 10, 2017
Good except for the bad food in my microwave. Very nice staff! Amazing breakfast! The pool is small not much room! Hot tub was only big enough for like 2 small adults.
Posted Sep 8, 2017 on Hotels
This hotel was wonderful. It is updated and clean. The pool and hot tub area were nice. It was definitely a great deal for what we paid. I was nervous thinking the price was too good to be true. It met all of our expectations and while it was only for one night while Driving through. We would definitely stay again if we were ever in the area. The front desk girl was very friendly and answered all my questions with a smile.
by A verified traveler
Excellent for stop while travelingPosted Sep 5, 2017 on Hotels
Clean room, efficient staff, very comfortable bed. Did not use fitness or pool facilities