Lobby

Reviews of Comfort Inn Grain Valley - Kansas City

2.5 out of 5
Comfort Inn Grain Valley - Kansas City
210 NW Jefferson Street, Grain Valley, MO

Reviews

8.4

Very Good

Rating 10 - Excellent. 398 out of 921 reviews" "
Rating 8 - Good. 333 out of 921 reviews" "
Rating 6 - Okay. 119 out of 921 reviews" "
Rating 4 - Poor. 46 out of 921 reviews" "
Rating 2 - Terrible. 25 out of 921 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marcellus

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn’t work
Stayed 1 night in Mar 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service
Clean, quiet, good breakfats
Stayed 2 nights in Feb 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. Room was clean and comfortable. A little tricky on getting to the hotel and there was not a lot of parking but very worth the little inconveniences. Lots of dinning options in the area. I would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and very easy check in and out.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed multiple nights and the room was cleaned and new towels were supplied without having to ask.
Stayed 2 nights in Jan 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is outdated and it has some mechanical issues. However, the staff was very nice and treated guests with respect. Very easy to get on/off the interstate with little road noise. Definitely a good one night stop on a trip.
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:) All good!
Stayed 5 nights in Jan 2024

6/10 Okay

Moses

Liked: Staff & service
It’s an average hotel. They did tell us that we had to give them a 10 rating to get the wifi password. That felt icky to me. The pool is closed because of issues as well as the gym. Overall it was an average experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice people
Stayed 1 night in Dec 2023

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is always very nice when i stay there and the rooms are always clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, and super clean!
Stayed 2 nights in Nov 2023

8/10 Good

Kim, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Over night stay
Per other reviews, the coffee was very good. The bed was not very comfortable, environmental unit was noisy
Stayed 1 night in Nov 2023

8/10 Good

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
That’s it
Stayed 1 night in Nov 2023

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, but do not count on a full hot breakfast. Old biscuits, glue gravy, no eggs, no sausage or bacon. The coffee was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Clerk helped me find places to get food after a long drive, much appreciated!
Stayed 1 night in Nov 2023

10/10 Excellent

Jody

Traveled with family
Liked: Amenities
Gloria was a gem when we checked in
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great the service was better
Stayed 2 nights in Oct 2023

8/10 Good

LouAnn

Traveled with family
Liked: Cleanliness
Good people.
Stayed 3 nights in Oct 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 1 night in Oct 2023

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the cost. Slightly outdated in places but overall a great stay for a good price. Will stay here again for chiefs games.
Stayed 2 nights in Oct 2023

4/10 Poor

Pamela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I look at the bedding to check to make sure it was clean I noticed the mattress pad was on upside down and the mattress was filthy with stains on it. The bedding was clean though. The front desk staff was gone when we arrived so house keeping had to tell us to wait or come back. No eggs, sausage at breakfast because someone called in sick and no one could do it. The front desk person left again that morning to go pick up someone and again housekeeping had to watch the front desk. Would not stay here ever again.
Stayed 2 nights in Oct 2023

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient location, just off the interstate but not too noisy. Fitness center was out of order but overall a nice hotel and a value for the room rate
Stayed 1 night in Oct 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2023

6/10 Okay

loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 3 nights in Sep 2023

10/10 Excellent

Ellen

Stayed 2 nights in Sep 2023

10/10 Excellent

Tina

Liked: Amenities
I’ve stayed here several times and it’s one of the cleanest always! Staff is professional and kind!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Ford

Liked: Cleanliness, staff & service, property conditions & facilities
no comment
Stayed 1 night in Sep 2023

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, clean comfortable room and very nice breakfast but could have more seating. Back stairwell smelled musty.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay Grade A
An overnight stay here. Nice hotel... No complaints. would stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Amenities
Rooms were clean and comfortable. Stairway and halls need to be cleaner. Breakfast was good with good variety.
Stayed 1 night in Sep 2023

10/10 Excellent

Michaela

Traveled with family
Liked: Property conditions & facilities
Really nice lobby area and breakfast area. This was a nice stay. Very clean
Stayed 1 night in Aug 2023

10/10 Excellent

Ford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service
Front service person was friendly, knowledgeable and checked us in super quickly. I see the pool is out of order. Unfortunate, we tend to find most hotels such as this one that the pools are either out of order or alway under construction.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Room smelled. And once again no new towels or trash emptied because they didn’t have enough housekeeping staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on the fence when reserving this hotel, Very nice hotel staff, great breakfast. Rooms were a little humid, but this is probably from weather and indoor pool. I was pleasantly surprised and good value.
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent. Scrambled eggs, sausage links, waffles, toast, bagels, ect. Also, orange juice, apple juice, cran juice, milk, coffee.
Stayed 3 nights in Aug 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2023

10/10 Excellent

Richard, Boynton Beach

Liked: Cleanliness, staff & service
Nice looking place
Stayed 1 night in Aug 2023

8/10 Good

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall comfortable stay.

8/10 Good

James, oakford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Rooms and bathrooms were clean but need an update and are a little smaller than some other places we've stayed at in the area. Breakfast had hot, scrambled eggs and sausage, but was only average.
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older but nice
Hotel looked newly refurbished. Overall the property was nice. Standard offerings at breakfast, but dining area was clean. Pool was closed.
Stayed 2 nights in Jul 2023

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Slow at desk. Room is crowded
Stayed 1 night in Jul 2023