Indoor pool, sun loungers

Reviews of Berghotel Hammersbach

4 out of 5
Berghotel Hammersbach
Kreuzeckweg 2-6, Grainau, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 204 out of 419 reviews" "
Rating 8 - Good. 170 out of 419 reviews" "
Rating 6 - Okay. 35 out of 419 reviews" "
Rating 4 - Poor. 8 out of 419 reviews" "
Rating 2 - Terrible. 2 out of 419 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Stayed 3 nights in Oct 2023
Response from S. Sanviti - Nighty on Mar 24, 2024
Lieber Pierre, wir danken Ihnen für Ihren Aufenthalt bei uns. Wir hoffen, Sie bald wieder als Gast bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, das Team vom Berghotel Hammersbach

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zugsptize train station 1 minute walk
Stayed 1 night in Nov 2023
Response from S. Sanviti on Dec 12, 2023
Dear John, thank you for taking the time to review your stay at the Berghotel Hammersbach.We are very pleased to hear that you enjoyed your stay.We look forward to welcoming you back soon! We wish you a wonderful pre-Christmas season. Many greetings, the team of Berghotel Hammersbach

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
The room we were in was quite dated and did not look anything at all like the pictures online so that was disappointing. It was clean but no windows besides a door that went out into a patio, the room temperature was quite uncomfortable. The walls were very thin and the family next door had a screaming baby and that made it very hard to sleep. The hotel looked lovely online but we did not get the room that was advertised. The area around the property is quiet and seemed residential. Nothing was within walking distance. We did not try the restaurant.
Response from S. Sanviti - Nighty on Oct 28, 2023
Dear Heather, we would like to thank you very much for your comment, we have taken note of your comments and we will continue to work on our high standard.It would be a very great pleasure for us to welcome you back soon so that you can get a new impression.Until then, we wish you all the best.With kind regards,the team of the Berghotel Hammersbach

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and dog friendly, staff were nice and helpful. Dinner was also good and they were accomodating for gluten free. Location is very convenient for Zugspitze and hiking. We unfortunately were staying only one night and our hike second day was rained off so we would like to return for longer next time to explore the area more.
Response from S. Sanviti - Nighty on Oct 28, 2023
Dear William, thank you very much for your exceptionally nice feedback!It is wonderful to read that you felt so comfortable with us. We hope to welcome you many more times.Best regards,the team from the Berghotel Hammersbach

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2023
Response from S. Sanviti, Nighty on Oct 28, 2023
Dear Amelie, thank you very much for your stay at our hotel and for your nice comment about it. we hope to have you among our welcome guests soon. Best regards, the team of Berghotel Hammersbach

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to the cog wheel train that takes you to Eibsee for Zugspitze. It has a spa and pool and 3 restaurants
Stayed 1 night in Oct 2023
Response from S. Sanviti, Nighty on Oct 3, 2023
Dear Kimberly, thank you very much for this great review. We are happy that you had such a good experience in our hotel and that we could win you over in all areas.See you soon in beautiful Grainau, and of course here with us as our welcome guest.Kind regards and see you next time,Your team from Berghotel Hammersbach

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and great facilities
Location and facilities are what make this hotel. It sits on a junction of some of the best walking routes, at the foot of the Zugspitze. If you have to pay for parking then euro 9.50 isn't excessive. Breakfast is lavish and seat yourself and a serve yourself buffet. If I have one gripe it's that room cleaning can be late in the day. Wellness area spacious separate good size pool and gym. Bus and train stops about 10 metres from the hotel.
Stayed 5 nights in Aug 2023
Response from S. Sanviti, Nighty on Sep 16, 2023
Dear Guest,Reading your feedback is just wonderful! Thank you very much for sharing this great feedback. We are very happy that you felt completely comfortable, could spend a relaxing vacation and that you lacked nothing during your stay.We hope you will keep the beautiful vacation memories in your heart for a long time and visit us again soon in Grainau.Best regards, your team from Berghotel Hammersbach

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, amenities
The property was located in one of the prettiest towns I’ve ever been in. A plus is there is a hike that leads to some amazing views along the river. You get to hike through caves and over multiple bridges (was freaking dope). Expedia noted laundry but there was no laundry available on site.
Stayed 1 night in Aug 2023
Response from S. Ssnviti, the Nighty on Aug 12, 2023
Good Morning Jake, Dear guest,thank you very much for your exceptionally nice feedback!It is wonderful to read that you felt so comfortable with us. We hope that we will be able to welcome and pamper you many more times.Best regards,The team of Berghotel Hammersbach

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023
Response from S. Sanviti, Nighty on Sep 15, 2023
Wir danken Ihnen für Ihren Aufenthalt bei uns. Wir hoffen, Sie bald wieder als Gast bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Good

Arlene, Monkton

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very authentic, traditional German-style hiking resort in a small village, adjacent to Grainau and exactly halfway between bustling Garmisch-Partenkirchen and tge Austrian-side cable car to the Zugspitze. The reception desk staff is completely English-fluent, but the housekeeping and restaurant waitstaff are not, although they are very friendly. If you want to experience the sort of vacation that middle class German families normally take, this is the place to go.
Stayed 2 nights in Jul 2023
Response from S, Sanviti, Nighty on Sep 15, 2023
Dear Arlene, Thank you for taking the time to rate your stay at Berghotel Hammersbach. We are glad to hear that we were able to make your experience enjoyable and that you had a good time. Also feel free to share your experience at our hotel. We look forward to welcoming you back soon! Many greetings, the teamn of Berghotel Hammersbach

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely large rooms, a great breakfast buffet, and incredibly helpful staff. If you are going up Zugspitze on the cogwheel train, this is the perfect place to stay. The station is literally across the street. Just make sure you wave like crazy when you see the train coming or they may not stop! We waved, but apparently not wildly enough, and were left behind, but the front desk staff were very helpful in getting us on our way again.
Stayed 1 night in Jul 2023
Response from S. Sanviti, Night Audit on Jul 15, 2023
Dear Valerie,thank you very much for your exceptionally nice feedback!It is wonderful to read that you felt so comfortable with us. We hope that we will be able to welcome and pamper you many more times.Best regards,Your team from the Berghotel Hammersbach

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and loved our stay. It is very convenient to Rothenburg, but beware, there are a lot of stairs along the way. The hotel is beautiful, it fits in with the town of Rothenburg perfectly. It is an old castle type building so understand there are no TVs or AC in the room. It was a bit warm in the room, we could have used a fan which is why there are only 4 stars, other than that it was perfect. I would definitely recommend this hotel, its an awesome experience.
Stayed 1 night in Jul 2023
Response from S. Sanviti, Nighty on Jul 9, 2023
Good morning dear Jeff, first of all we would like to thank you for your stay with us and for your kind comment. We are truly pleased to read that you enjoyed your stay at our hotel and that you appreciated the style, cleanliness and friendliness. Thank you! We hope to have you back as our welcome guest soon. We wish you a great summer. See you soon and best regards

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay!
Everything was very nice! Every person was very friendly and helpful, room had wonderful view, food was great, hiking from the hotel is easy. Loved it!
Stayed 2 nights in Jun 2023
Response from S. Sanviti - Nighty on Jun 16, 2023
Dear Wayne, hank you very much for your stay at our hotel and for your very kind comment. We are glad to read that you enjoyed your stay with us; thank you for the kind words about our staff, room, and food. We will inform our employees of your compliments, and we are sure they will be proud. We sincerely hope to have you here again soon as our welcome guest. Best regards, the team of Berghotel Hammersbach

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great, amazing location to some great trails and get free bus passes for the days you are at the hotel which is very convenient. The property itself was great though would not want to stay there during the heat of the summer as there is no fans or A/C. Supposedly accept VAT forms but failed to do so and the gentleman at the front desk when I was checking out didn’t even know what I was talking about. Delayed while he searched for the paperwork for about 20 minutes. Paying the taxes was not the issue, it is I was told they accepted the form to remove the taxes and they did not follow through. Overall, would I tell people to stay there, yes! Just set your expectations and enjoy!
Stayed 3 nights in May 2023
Response from S. Sanviti - Nighty on Jun 16, 2023
Dear Rebecca, thank you very much for your stay with us and for your review. We are glad to read that you liked the hotel and had a good time. We apologize for the inconvenience of the VAT form, we will instruct our colleague on what to do next time. Our guests' satisfaction is the most important thing to us. We thank you again and hope to have you as our welcome guest again soon.Yours, faithfully, the team of Berghotel Hammersbach

10/10 Excellent

Michaela

Stayed 3 nights in May 2023

10/10 Excellent

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, fab wellness centre.
Nice hotel. Was in the annex building. Nice pool although a bit chilly until you got used to the temperature. Fab wellness centre. Nice restaurant. Buffet breakfast good selection but hot selection could have done with being warmer.
Stayed 2 nights in May 2023
Response from S. Sanviti - Nighty on Jun 16, 2023
Dear guest, we would like to thank you for your stay with us and for your kind words and compliments. Thank you! In particular we thank you for the nice words about our wellness center. it is one of the strengths of our hotel, thanks also to the professionalism of Florian and Katarina. We will let them know about suou compliments and they will surely be happy and proud. We hope to have you back as a guest, and thank you again.Best regards, the team of Berghotel Hammersbach

10/10 Excellent

keyvan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel. Location was very convenient. Close to bus stops and train station. Perfect to go to ski resorts. Breakfast was amazing. So delicious. Staff very friendly and helpful.
Stayed 7 nights in Mar 2023
Response from Your team from Berghotel Hammersbach on Mar 14, 2023
Dear Keyvan, thank you for taking the time to rate your stay at Berghotel Hammersbach.We are very happy to hear that we were able to make your experience unforgettable and that you enjoyed your stay.We will pass on your compliment. If there is anything else we can do for you, please let us know.Feel free to share your experiences in our hotel. We look forward to welcoming you again soon!Best regards,

8/10 Good

Wolfgang

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good value for money close to both Zugspitze and Garmisch Classic ski areas. The village of Grainau is nice to have a walk around and they also had a cozy Christmas Market organized in the village.
Response from The Berghotel Hammersbach team on Dec 20, 2022
Dear Wolfgangwe appreciate that you've taken the time to write a review of your stay and we're glad that you've enjoyed your time with us. We are very happy to hear that we've met your expectations and we'd be happy to see you again in Hammersbach, should you plan another stay.Kind regards,

10/10 Excellent

Ray

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel ! Friendly Staff
Stayed 1 night in Sep 2022
Response from Team of Berghotel Hammersbach on Sep 14, 2022
Dear Ray,On behalf of the entire team, I would like to thank you for your review. We are very pleased that you had a relaxing holiday in our house and that you can rate it with the maximum number of points. It's great that you were able to thoroughly enjoy your holiday.See you very soon - when we hope to welcome you again.All the best until thenBest regards,

10/10 Excellent

Sinto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this naturally superb and breathtaking. Old and rustic building very well maintained. Could provide a few more comfort to guest by providing a kettle with tea or coffee sachets, iron box with ironing table and a small fridge.
Stayed 1 night in Sep 2022

10/10 Excellent

Jarred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for family trips and outdoor act.
We enjoyed our stay at the Berghotel. This is a great hotel for someone who loves the outdoors. we had a great view of the mountains and the local train station was very close by. The rooms were very clean and had newer bedding and pillows. The included breakfast was great and had a nice selection of food to choose from each day. The only drawback was no A/C. The day we checked in it was 98 degrees. That night it rained and the rooms cooled down nicely. I'm sure this isn't an issue for 90% of the year but our rooms were over 90 degrees when we checked in the first day.
Stayed 3 nights in Aug 2022

8/10 Good

Kevin

Stayed 2 nights in Jul 2022

10/10 Excellent

Scott, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t get to go to this hotel because of COVID-19, but I was very impressed at how they proactively helped me when I thought I had canceled my reservation but it turned out I had only canceled 1 of the 3 rooms. They did not charge me a no-show fee and canceled the other two rooms for me. Great service, thank you! I hope I can visit some day when the pandemic is over.
Stayed 7 nights in Jul 2020
Response from Sandra M on Aug 10, 2020
Dear Guest, Thank you for your feedback. We are very sorry that you could not come and we hope to see you at another time. Kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms and nice dining options. Very friendly staff and beautiful location.
Stayed 1 night in Nov 2019
Response from Sandra M on Dec 2, 2019
Dear guest, thank you very much for your feedback. We will be happy to welcome you again in our hotel. Kind regards

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The internet did not work. The property told us this was a known issue they couldn't fix. There was not enough available parking so we were forced to park a ways away and walk to our place. Breakfast was good at least and the room seemed cozy enough.
Stayed 1 night in Oct 2019
Response from Sandra M on Oct 24, 2019
Dear guest, thank you for your feedback. We are very sorry that you were not satisfied with the services of our hotel. Your feedback helps us to improve our services. Best regards

6/10 Okay

Sigrun Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sandra M on Oct 26, 2019
Liebe Sigrun, wir danken Ihnen für Ihre Bewertung und bedauern es sehr, dass Sie uns nur mit sechs Punkten bewertet haben. Es gab wohl für Sie Grund zur Beanstandung. Leider haben Sie dies hier nicht genauer beschrieben. Es ist uns sehr wichtig zu wissen, wie Sie unser Haus wahrnehmen. Nur so haben wir die Möglichkeit, ständig unsere Leistungen zu verbessern. Viele Grüße aus Hammersbach

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sometimes a little too smokey
Perfect stay except for employees who smoke cigarettes when on break near kitchen. The smoke would rise into our hotel room.
Stayed 3 nights in Aug 2019
Response from Sandra M on Sep 9, 2019
Dear Gerald, thank you very much for your feedback.We are very sorry that you were disturbed by the cigarette smoke. We will give instructions to our employees. Please visit us again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Sandra M on Sep 2, 2019
Dear guest, thank you very much for your good feedback. We hope, you will visit us again. Best regards

10/10 Excellent

Jean, Illesheim, GE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Garmisch, Zugspitze, trails, and river! Breakfast was amazing. I wish they had an espresso machine available at all hours. The spa was nice. Wish they had a hot tub for soaking. Overall, very impressed with stay.
Stayed 2 nights in Aug 2019
Response from Sandra M on Sep 2, 2019
Dear Jean, thank you very much for five points. We will be happy to welcome you again in our hotel. Best regards

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
What a fantastic setting for a hotel! At the foot of the mountain with a clear running stream flowing through the property. The sound of the stream was wonderful at night. Hiking trails started right across the street. And that excellent breakfast.
Stayed 2 nights in Jun 2019
Response from Sandra M on Jul 1, 2019
Dear Gretchen, thank you so much for this wonderful feedback. We will be happy to welcome you again in our hotel. Best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to bus and train . Beautiful views. Would stay again
Stayed 2 nights in May 2019
Response from Sandra M on May 27, 2019
Dear David, thank you very much for 10 points. We will be happy to welcome you again in our hotel. Best regards

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel outside town center.
Room ok, superb breakfast.
Stayed 1 night in Mar 2019
Response from Sandra M on Mar 18, 2019
Dear Ariel, thank you very much for your feedback. We will be happy to welcome you again in our hotel. Best regards

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019
Response from Sandra M on Apr 30, 2019
Lieber Gast, wir danken Ihnen für Ihre Bewertung und bedauern es sehr, dass Sie uns nur mit drei Punkten bewertet haben. Es gab wohl für Sie Grund zur Beanstandung. Leider haben Sie dies hier nicht genauer beschrieben. Es ist uns sehr wichtig zu wissen, wie Sie unser Haus wahrnehmen. Nur so haben wir die Möglichkeit, ständig unsere Leistungen zu verbessern. Gerne möchten wir Sie bei Ihrem nächsten Aufenthalt von den guten Leistungen unseres Hauses überzeugen. Viele Grüße aus Hammersbach

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great breakfast selection!! Rooms are spacious and clean. Nice facilities overall. Staff impersonal. Overall a good value-for-money proposition though!
Stayed 2 nights in Mar 2019
Response from Sandra M on Mar 11, 2019
Dear guest, thank you very much for your feedback. We hope, you will visit us again. Best regards

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019
Response from Sandra M on Apr 2, 2019
Dear guest, thank you very much for 5 points. Please visit us again. Best regards

8/10 Good

James

Liked: Cleanliness, room comfort
Very Good Skiing Hotel
Great hotel to base a skiing trip from. Garmisch and its slopes are only 5 mins drive away. The Hotel is very good, it could however do with a freshen up. Parking is free but badly laid out. Pool is great, rooms great and Breakfast is really good.
Stayed 5 nights in Feb 2019
Response from Sandra M on Mar 4, 2019
Dear James, thank you very much for your feedback. We will be happy to welcome you again in our hotel. Best regards

10/10 Excellent

agnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Sandra M on Feb 6, 2019
Lieber Gast, recht herzlichen Dank für Ihre Vergabe von 10 Punkten. Wir freuen uns auf ein Wiedersehen. Viele Grüße aus Hammersbach

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very nice property, all was a great expierience perfect breakfast and food open buffet
Stayed 4 nights in Jan 2019
Response from Sandra M on Jan 14, 2019
Dear guest, thank you very much for your good feedback. Please visit us again. Best regards

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018
Response from Sandra M on Jan 2, 2019
Dear guest, thank you very much for your good feedback. We will be happy to welcome you again in our hotel. Best regards

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant stay
The hotel itself is old, but service and the facilities available more than make up for that. Breakfast is amazing, and it’s perfect to start your day whether you are skiing or hiking. Property is located a 20 minute walk from the nearest lift, and there’s a bus stop 1 minute away so you can reach Eibsee and Garmisch-Partenkirchen.
Stayed 3 nights in Dec 2018
Response from Mandy on Jan 1, 2019
thanks a lot

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018
Response from Sandra M on Dec 29, 2018
Lieber Gast, wir danken Ihnen für Ihre Vergabe von fünf Punkten und begrüßen Sie gerne wieder bei uns im Haus. Viele Grüße aus Hammersbach

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with everything here. the service was up to par for Germany meaning their customer service for dinning is much different than American customer service when it comes to dinning. How ever the morning breakfast that comes with hotel stay was a buffet and their choices were amazing in how much they set out. i also liked the fact their is a electric boot polisher in the hotel. they also have an underground tunnel to rooms and lobby which was nice if the weather was crummy out, or for a drunken stumble back to your room keeping you out of the streets. i would stay here again. we were hoping for snow in the area for sking but on our dates of the 2nd through 4th of december there was none. not the hotels fault.
Stayed 2 nights in Dec 2018
Response from Sandra M on Dec 17, 2018
Dear guest, thank you very much for your good feedback in detail. We will be happy to welcome you again in our hotel. Best regards

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in amazing location & unbelieva
Most amazing stay in every way. I highly recommend. Lynn Murphy Charlotte, NC
Stayed 1 night in Nov 2018
Response from Sandra M on Dec 10, 2018
Dear Lynn, thank you very much for your wonderful feedback. We will be happy to welcome you again in our hotel. Best regards

8/10 Good

Rosita

Liked: Staff & service, room comfort
Great getaway
It was a very well maintained hotel, we were lucky to have an outdoor patio for our pups. Just wish there was no carpet in the suite that was previously soiled by other dogs. It did have a smell when we entered.
Stayed 3 nights in Nov 2018
Response from Sandra M on Dec 3, 2018
Dear Rosita, thank you very much for your feedback. We hope you will visit us again. Best regards

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super breakfast! Beautiful are. We loved the hotel!!!
Stayed 2 nights in Nov 2018
Response from Sandra M on Nov 26, 2018
Dear Robin, thank you very much for 5 points. We hope, you will visit us again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Sandra M on Nov 26, 2018
Dear guest, thank you very much for your feedback. We will be happy to welcome you again in our hotel. Best regards

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room was old and outdated. It turns out that this hotel has three buildings, one of which is pretty awful - it looks bad and it feels bad.
Stayed 3 nights in Sep 2018
Response from Sandra M on Oct 16, 2018
Dear guest, thank you for your feedback. We are very sorry that you were not satisfied with the services of our hotel. Your feedback helps us to improve our services. Best regards

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Sandra M on Oct 8, 2018
Dear Tina, thank you very much for five points. We will be happy to welcome you again in our hotel. Best regards

10/10 Excellent

Mark, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again. Great breakfast buffet. Location 3 miles from Garmisch up mountain. Reasonable price. Hotel is typical beautiful Bavarian style. Great view of mountains.
Stayed 3 nights in Sep 2018
Response from Sandra M on Oct 8, 2018
Dear Mark, thank you very much for five stars. Please visit us again. Best regards

10/10 Excellent

Tod, Cambridge, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handsome little hotel with quaint Tyrolean style, warm and friendly service, and relaxed, laid back feeling. Clean and comfortable. Great breakfast and fine restaurant for dinner - or sit out on the patio with towering mountain crags looming overhead. Located at the end of the road right at the trailhead for the Höllentalklamm! Breathtaking!
Stayed 1 night in Sep 2018
Response from Sandra M on Sep 24, 2018
Dear Tod, thank you for five points. Please visit us again. Best regards