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Hotel Querência

3.0 star property
Hotel with free breakfast, near Gramado Covered Street

Choose dates to view prices

Hotel Querência welcomes travelers with garden views and a hearty breakfast buffet. Guests can borrow bikes to explore Vila Suica, with Gramado Covered Street nearby. The 24-hour front desk offers attentive service, and free self parking and luggage storage add convenience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room

Room | Minibar, desk, blackout drapes, soundproofing

Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Minibar, desk, blackout drapes, soundproofing

Basic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
R. São Pedro, 1390, Gramado, RS, 95670-000

What's nearby

  • Orchids Park - 4 min walk - 0.3 miles
  • Expo Gramado - 5 min walk - 0.3 miles
  • Gramado Central Avenue - 12 min walk - 0.7 miles
  • Gramado Covered Street - 16 min walk - 0.9 miles
  • Santa Claus Village - 19 min walk - 1.1 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Serenissima Panetteria - ‬10 min walk
  • ‪Botequim Da Borges - ‬8 min walk
  • ‪Wood Restaurante & Lounge Bar - ‬12 min walk
  • ‪Kopenhagen - ‬11 min walk

About this property

Hotel Querência

Hotel near Gramado Covered Street
Consider a stay at Hotel Querência and take advantage of a free breakfast buffet, a garden, and a snack bar/deli.
You'll also find perks like:
  • Free self parking
  • Bike rentals, a TV in the lobby, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and an elevator
Room features
All guestrooms at Hotel Querência boast thoughtful touches such as air conditioning, in addition to amenities like sound-insulated walls and minibars.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Daily housekeeping, desks, and phones

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Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 60 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 13 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: BRL 60 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Pousada Querência Gramado
Querência Gramado
Hotel Querência Hotel
Hotel Querência Gramado
Hotel Pousada Querência
Hotel Querência Hotel Gramado

Frequently asked questions

Is Hotel Querência pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 13 lbs per pet. There's a fee of BRL 60 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Querência?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Querência?

Check-out is at noon.

Where is Hotel Querência located?

Located in Vila Suica, this hotel is within 1 mi (2 km) of Orchids Park and Gramado Covered Street. Expo Gramado and Korvatunturi Theater are also within 10 minutes.

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Reviews

Hotel Querência Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 85 out of 111 reviews
Rating 8 - Good. 23 out of 111 reviews
Rating 6 - Okay. 2 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

Reviews

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logo na chegada, durante o rápido check in nos sentimos em casa. Tudo bem organizado, atendimento excelente de todos os funcionários. Higiene impecável, café da manhã maravilhoso, embalado pelo carinho, prazer e alegria da Dona Cecília em servir a todos. Ela é um encanto e nos sentimos verdadeiramente em casa.
Stayed 10 nights in Jul 2025

8/10 Good

Euclides heron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel familiar, café da manhã maravilhoso, quarto bem limpo e arejado fui em um dia muito frio senti falta de calefação no banheiro. Pois no quarto tem ar condicionado!! Outro ponto positivo estacionamento gratuito para os hóspedes.
Stayed 1 night in May 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso!
Stayed 7 nights in May 2025

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Stayed 1 night in May 2025

10/10 Excellent

Ayrlonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo beneficio, proximo a rua coberta.

O local superrendeu, tudo muito organizado, silencioso, café delicioso, um grande diferencial ter bicicletas que você pode usar para passear pela cidade.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bebida tirada do frigobar

Experiência ruim!! Esqueci uma garrafa no frigobar e recebi a resposta de que ‘nada foi encontrado’ absurdo de atendimento!! Pegaram a minha garrafa e disseram que não tinha nada
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência incrível, excelente serviço e um atendimento primoroso. Destaque para a simpatia e atenção dos colaboradores, em especial a senhora que administra o café, D. Cecília, um amor de pessoa.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, os colaboradores são muito atenciosos, durante toda estada. O café da manhã maravilhoso e mais uma vez os colaboradores foram muito atenciosos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaremos

Hotel ótimo , funcionários muito atenciosos, café da amanhã excelente. A cama é que achei um pouco firme para o meu gosto:) . No demais , recomendo!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Atendimento de primeira, quarto muito bem equipado e confortável. O café da manhã é excelente! Com certeza voltaria a ficar neste hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Excelente! Hotel bem localizado, com estacionamento, cafe excelente, completo, com muitos itens caseiros, preparados com todo carinho, proprietaria muito simpatica, preocupada em oferecer a melhor estadia aos hospedes. Todos os colaboradores muito solícitos e atenciosos. Parabens!
Stayed 1 night in May 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos espaçoso e limpo. Equipe muito cordial e atenciosa. Café da manhã gostoso e variado. Gostamos muito, voltaremos com certeza.
Stayed 4 nights in Dec 2023

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o atendimento é excelente parabens
Stayed 1 night in Nov 2023

10/10 Excellent

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Oct 2023

10/10 Excellent

GUILHERME

Liked: Staff & service
tivemos um problema de saúde algumas horas após o check in, com recomendação de retorno para acompanhamento médico. o atendimento foi muito bom e ágil para nosso check out, a equipe do hotel se manteve em contato e sem qualquer solicitação nossa e/ou obrigação, pois nossa reserva no cobria no show, nos foi oferecido a oportunidade de uma nova estadia. obrigado equipe Hotel Querencia
Stayed 2 nights in Aug 2023

10/10 Excellent

Paulo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, acomodação espaçosa e tranquilo.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito boa
Stayed 1 night in Jun 2023

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Hotel limpo, ótimo atendimento, café da manhã completo e gostoso. Me surpreendi.
Stayed 4 nights in May 2023

10/10 Excellent

Rita de Cássia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento ,hotel muito bom ,recomendo. Voltaremos.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, hotel confortável, bom café da manhã e funcionários muito cordiais. Super recomendo.
Stayed 2 nights in Mar 2023

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrivel!!! excelente hotel
Stayed 7 nights in Dec 2022

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execelente Opção em Gramado!

Hotel recentemente reformado, quartos excelentes, café da manhã maravilhoso, funcionários muito atenciosos e gentis, localização muito boa, área da piscina ótima! Super recomendo e voltarei com certeza!
Stayed 4 nights in Dec 2022

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!

Excelente estadia! Hotel bem localizado, acomodações boas, café da manhã variado, funcionários gentis e prestativos, único ponto a melhorar seria o sinal de wi-fi, fora isso só elogios!
Stayed 4 nights in Dec 2022

10/10 Excellent

Roselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Local agradável e equipe muito atenciosa, local de fácil acesso e próximo do centro.
Stayed 4 nights in Dec 2022

8/10 Good

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel aconchegante, atendimento excepcional, quartos espaçosos, só achei a ducha com pouca pressão e o secador fraco.
Stayed 5 nights in Dec 2022