Ratings based on 715 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Hotel is vacation in itself

Posted Oct 19, 2017
Boutique hotel without being kitschy Very comfortable rooms very clean Great rooftop terrace Friendly staff throughout Great location
5 out of 5
Recommended
for Everyone
by A verified traveler from Dearborn MI

Wonderful Hotel, Difficult to Stay Anywhere else!

Posted Oct 16, 2017
Pros: Location, Comfort of Room, Friendliness of Staff.
Cons: Nothing! Perfect!
Location: Can walk in gated Gramercy Park, The National Art Gallery is across the street. Theodore Roosevelt birthplace is down the street.
This is a return stay. I was so impressed with our stay last spring, that we had to come back. The staff is warm and friendly. Access to Gramercy Park is amazing! The rooms are incredibly comfortable, quiet, and decadently sumptuous. Love the location, close to all subway lines. A wonderful, old New York City vibe.
Comment from Hotel Management
Oct 16, 2017 by Fady, Hotel Management
Thank you for sharing this glowing review and we look forward to many more visits from you in the future!
4 out of 5
by A verified traveler

Classic & Beautiful Hotel

Posted Oct 16, 2017
Cons: The lighting!
Beautiful, well situated hotel. Spacious rooms and top-notch staff. Loved everything except the low lighting everywhere. Very hard to see inside especially after coming in from outside.
Comment from Hotel Management
Oct 16, 2017 by Fady, Hotel Management
Thank you for sharing this glowing review and we look forward to many more visits from you in the future! As for the lighting in the hotel it is part of the design and intended to create a calming atmosphere should you require additional lighting in your room do not hesitate to ask on your next visit!
3 out of 5
by A verified traveler from Arlington VA

Nice location, nothing else

Posted Oct 3, 2017
I found the gramercy uncomfortable. The rooms are old, small, and poorly furnitured. The bathrooms are extra small (really!) even by NY standards, and could use some renovation. The location remains great. The restaurant next door is very good. I don't think I will be coming back.
Comment from Hotel Management
Oct 18, 2017 by Fady, Hotel Management
Sorry your experience did not meet yours or our expectations. We would love the opportunity to host you again should you reconsider staying in NYC in the future.
3 out of 5
by A verified traveler

Expensive hotel in safe location

Posted Oct 2, 2017
Pros: beds
Cons: LIGHTING IS HORRIBLE in rooms and lobby. What? you think we're vampires?
Location: mid manhattan subway is couple blocks away
expensive - will probably stay elsewhere next time
Comment from Hotel Management
Oct 16, 2017 by Fady, Hotel Management
Sorry your experience did not meet the expectations you had. The lighting in the hotel is part of the design with the intent to set a calming and relaxing atmosphere through the eyes. We hope to have the opportunity to host you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, Fl

The Gramercy never disappoints.

Posted Sep 26, 2017
The staff, the location, and the comfort of GPH make it the only hotel where we stay in Manhattan. The concierge staff is second to none (Joy knows everything!) Simply the best.
Comment from Hotel Management
Oct 16, 2017 by Fady, Hotel Management
Thank you for sharing this glowing review and we look forward to many more visits from you in the future! I will be sure to share your feedback with Joy and our concierge team!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Great place, they have a phone next to the toilet
Comment from Hotel Management
Sep 27, 2017 by fady, Hotel Management
Thank you for sharing your feedback and we are thrilled you enjoyed your stay at GPH! We look forward to your next visit. Best regards, Fady
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Love the vibe and unique style.

Posted Sep 20, 2017
Pros: Unique, sophisticated
Cons: Maybe the option for a bit more brighter lighting. It was rather dark.
Location: If time allowed and weather permitted, would have loved to hang out in Gramercy Park and read for a while. Maybe next time.
Great location - friendly, respectful staff. Loved the artistry and attention to detail. Wanted to stay longer and take in more that was offered.
Comment from Hotel Management
Sep 27, 2017 by fady, Hotel Management
Thank you for sharing your feedback and we are thrilled you enjoyed your stay at GPH! We look forward to your next visit. Best regards, Fady
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Hotel staff was wonderful. Great recommendations for meals as well as excursions during the day. Everyone from the valet to the concierge was friendly and professional.
Comment from Hotel Management
Aug 25, 2017 by fady, Hotel Management
Thank you for sharing the review and we are delighted to know that you enjoyed your stay at GPH! We look forward to your next visit. Best regards, Fady
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Lovely stay

Posted Aug 23, 2017
We stayed here for a weekend after our wedding. Quite pleased with the hotel. As you step in you get this immediate goth feel in an elegant way. They don't waste space with the reception desk. Love that. Room-very comfortable. Small but the closet space helps. The linens and attention to the furniture is very nice. Access to the park is nice to have and so is valet parking, although pricey but is Manhattan. Would certainly stay here again.
Comment from Hotel Management
Aug 25, 2017 by Fady, Hotel Management
Thank you for sharing the review and we are delighted to know that you enjoyed your stay at GPH! We look forward to your next visit. Best regards, Fady