Avenida Estados Unidos, 8, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 25 out of 125 reviews" "
10 - Excellent
25
Rating 8 - Good. 60 out of 125 reviews" "
8 - Good
60
Rating 6 - Okay. 31 out of 125 reviews" "
6 - Okay
31
Rating 4 - Poor. 5 out of 125 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 125 reviews" "
2 - Terrible
4
7.6/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Nadine
Sep 30, 2023
Nadine
Stayed 8 nights in Sep 2023
Response from eó Las Rosas on Oct 5, 2023
Dear Nadine,Thank you for choosing our eó Las Rosas for your last visit. We also want to thank you for taking the time to write a review and send us your valuable opinion, which motivates us to improve our services day by day.We hope you had a nice trip back home and that we see you soon.Kind regards,
8/10 Good
matthew
Jun 14, 2023
matthew
Stayed 5 nights in Jun 2023
Response from eó Las Rosas on Jun 15, 2023
Dear Guest,Thank you for your kind review.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We hope to welcome you back in the future.Best wishes
10/10 Excellent
Micah
Traveled with group
May 2, 2022
Liked: Cleanliness, room comfort
Micah
Stayed 7 nights in Apr 2022
Response from eó Las Rosas on May 4, 2022
Dear Guest,
Thank you for your kind review.
We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.
We hope to welcome you back in the future.
Best wishes
6/10 Okay
Les B.
Feb 27, 2020
Liked: Cleanliness
Nice rooms but nearby bars with terrible singer till after midnight.
The property is clean and as described. It is located well for beaches. There is a small enclave of German bars that continually play ump pa pa music all evening until after midnight. The hotel across compounds the music. Truly awful. You close the windows but still get bass beats and hot. 0630 the bin lorry arrives.
We were not expecting much because of some bad reviews but I don’t know what they were about we loved it. Was great value for money, almost half the price of other places in the area and pretty much the same quality. Check in went smoothly, someone was there to let us in a few minutes after we arrived . Beds very comfortable and couldn’t hear any noise from the neighboring bars. Location very good, you have a supermarket, restaurants and the beach in your direct vicinity .
The apartment was quite spacious. Each bedroom was comfortable and decent storage space. The pool area was good , clean and plenty of sun loungers. There are plenty of shops and bars on the doorstep which mainly cater to German/Swiss/Dutch clientele.
The only negative is that the reception beak is only staffed from 8-1 and 4-7, outside of these hours you have to call a number for assistance. Also you only get one set of keys which is fine if you plan to never leave your traveling companions side but in reality it means a lot of planning especially at night . If you’re checking in after 7pm, please be prepared for standing in the street for 30 mins while you wait for someone from an other hotel nearby to come and check you in. I know it wasn’t just my experience as I witnessed another guest have a similar wait time for checkin.
Overall though these were minor inconveniences and I would recommend the apartment if you are able bodied, it is not very wheelchair accessible and there is no lift to the different floors.
It does have a good location though and the Yumbo Center is just a 10 minute walk away
Great staff throughout... Very comfortable and equipped for requirements.
Bed very comfy, pool area clean
Hotel riu next door being redeveloped so lots of noise and dust but not early nor late.
Very convenient location... 2 supermarkets on door step, bars and restaurants too and 10 min walk to centre
The EO Las Rosas is a fantastic place to stay in, the hotel is beautiful, grounds are very clean and so are the rooms, I was on the 4th floor room 401 during my last visit and it was a bit noise at night from the bars across the street but I would still recommend this hotel to anyone looking to stay in a nice part of Playa Del Ingles close to the bars,shops and a short 10 min walk to the Yumbo and just steps from the beach.
I can't see what all the complaints are about, I thought this hotel was lovely and great value for the money we spent. Very very clean and friendly staff. Would stay again.
Really great place to stay. Cheap, great location and really great rooms with balcony. Everything worked - couldn't have asked for a better place for our 4 nights. Pool was great too and well maintained.
Very spacious apartment for Playa. Nice big balcony which catches the sun all day. Never noticed when booing but there is no lift and no aircon, even on a warm day in December, you can still be glad of a bit of aircon, not sure how difficult summer would be, bedrooms get very stuffy. The building has had a decent refurb but could do with the finishing touches. A coffee machine would have been nice and at least access to an iron and ironing board would have been really helpful, we all know what it's like trying to use a travel iron on a breakfast bar!! Staff were all very friendly, nice clientele apart from the German neighbour who banged the door if you sneezed at night too loudly. Would book again if at a good rate, not sure I'd pay anymore than the promo rate we got on hotels.com
William
Stayed 5 nights in Dec 2018
8/10 Good
Kirsi R.
Nov 14, 2018
Good value for the money you pay
Clean, great location, helpful front desk staff. Location comes with plus and minus, close to beaches, dunes, shopping center, Jumbo, several restaurants etc, but also noisy at night. Bring earplugs. Pool clean and nice to lay around.
Kirsi R.
Stayed 6 nights in Oct 2018
8/10 Good
Reem, USA
Sep 25, 2018
Liked: Cleanliness, staff & service, room comfort
nice apartment, close to the beach, restaurants and shopping very close, all within walking distance, close to bus stations to go around the island.
WiFi is good
No air conditioning. We can’t open the windows because noise outside. Close to everything.
Verified traveler
Stayed 4 nights in Sep 2018
6/10 Okay
James
Dec 27, 2017
Disliked: Cleanliness
NOT AGAIN
Floor sticky and fridge smelt of fish
James
Stayed 3 nights in Dec 2017
6/10 Okay
Bryn
Oct 18, 2016
Disliked: Staff & service, room comfort
You get what you pay for
You definitely get what you pay for.... Small complex, reasonably well maintained but the "no frills" approach extends to dreadful beds, a drip drip dripc shower and generally lacking in comfort.
Pool area was actually good.... but 28 x two bed appts.... (possibly 112 guests) doesn't really work with 29 sun beds so the early morning towel run became essential for all.
Very warm rooms with no air con and those pesky beds left me wanting another holiday to recover!.
Better than some "basic" appts.... cleaner than the average.... but I need more creature comforts
Bryn
6/10 Okay
Michael, Sittingbourne
Apr 29, 2016
Basic but good
Hi stayed here from 19th April for 8 nights good base for your nights out and near to the sea rooms are basic but do the job pool was good and always got a sun bed.
Very good hotel with spacious well designed rooms. Big and clean swimming pool with nice area for rest. Quiet neighbourhood and prefect location near the beach and Yumbo. Excellent choice for it's price. I think we will stay here again next time.
I was unsure what to expect at Los Rosas but ended up being pleasantly surprised! Check in was a bit of a hastle and if you didn't have a mobile phone you'd be scuppered as two guys discovered having locked their phone in their room!! But once we were in the room was seen to be clean and bright and fairly noise free - there's nothing anyone can do about late night passers by - but being down a fairly small back road not too much of a problem. So plenty of pluses - now what about the "no's" the wi-fi is a joke and seeing everyone hanging around near the entrance - where reception was moderate - was bizarre. Come on guys a few extra wires and a few sub-stations and we could have reception in the rooms ......... I was getting a better signal from the hotel opposite! Second point towels could be of a better size, not really what I'd call a bath towel, but perhaps I quibble? However both things easily sorted out. Otherwise - yes, I'd come back.
D.
6/10 Okay
Dimitriou, London
Nov 20, 2015
Disliked: Staff & service
Exactly what it says on the tin
Appartment was okay, exactly what it says on the tin. Good location.
Part time receptionist very helpful. The room came with no Hotel or Tourist Information. Even in October it was too warm without air conditioning - rowdy neighbouring guests did not help as I had to have the windows open to ventilate the space. Very basic cosmetics with shower room. Decorated recently but not very carefully
Verified traveler
8/10 Good
Tomas Adam
Traveled with group
Jan 8, 2024
Liked: Cleanliness, room comfort
Nice place, better than the other 3 star hotels. There was some music but it stopped at 12 at night. The only small things missing in the kitchen were, egg cups, scissor and a wooden/plastic tasting spoon for cooking.
Tomas Adam
Stayed 9 nights in Dec 2023
10/10 Excellent
Fanny
Dec 22, 2023
Fanny
Stayed 8 nights in Dec 2023
Response from eó Las Rosas on Jan 31, 2024
Dear Fanny,Thank you for your kind review.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We hope to welcome you back in the future.Best wishes
10/10 Excellent
Dan-Olof
Dec 12, 2023
Dan-Olof
Stayed 7 nights in Dec 2023
Response from eó Las Rosas on Jan 31, 2024
Dear Dan-Olof,Thank you for choosing our eó Las Rosas for your last visit. We also want to thank you for taking the time to write a review and send us your valuable opinion, which motivates us to improve our services day by day.We hope you had a nice trip back home and that we see you soon.Kind regards,
6/10 Okay
Peter
Traveled with group
Nov 26, 2023
Liked: Cleanliness
super war dass man auch spätabends noch in den Pool konnte und es wurde nicht missbraucht. Günstige Unterkunft die zweckmässig, ruhig und günstig ist. in der Nachbarschaft super Einkaufsmöglichkeit und sonst auch zentral gelegen.
Peter
Stayed 13 nights in Nov 2023
Response from eó Las Rosas on Nov 28, 2023
Liebe Peter,Wir danken Ihnen für die Zeit, die Sie sich genommen haben, um Ihre kürzliche Erfahrung in unserem Hotel zu teilen. Bei eó Hotels sind wir stets bestrebt, die Erwartungen unserer Gäste zu übertreffen und Ihre Kommentare helfen unserem Team, dieses Ziel zu erreichen.Wir möchten uns aufrichtig für Ihre positive Bewertung bezüglich des guten Preis-Leistungsverhältnisses in unserem Hotel bedanken, da wir stets bestrebt sind, unseren Gästen die günstigsten Preise zu garantieren.Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen.Mit den besten Grüssen
Ausgangslage zum Strand und Yumbo sind gut. Wertigkeit der Ausstattung ist eher minder.
Flickschusterei! Fliesen defekt wo man auf dem Gelände hinschaut. Podeste wo die Liegen stehen sind weggebrochen. Umrandung des Pools defekt. Wohnungstüren liessen sich nicht von innen extra verschliessen. Und bevor sich jetzt der Vermieter meldet das ich ihm das hätte alles sagen müssen. Muss ich sagen das das alles unübersehbare Mängel sind. Schicken sie mal qualifizierte Handwerker rein die dann auch "ordentlich " arbeiten. Wer gerne nach deutscher Musik sucht ist hier richtig. Um die Ecke ist das Shoppingcenter La Sandia mit dem sogenannten Deutschen Eck wo es abends aus der Gastro recht laut schallert.
Jochen
Stayed 5 nights in Nov 2023
Response from eó Las Rosas on Nov 28, 2023
Sehr geehrte Jochen,wir möchten uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke und Ihre Kritikpunkte über das Hotel eó Las Rosas mitzuteilen, denn nur so erfahren wir aus Sicht des Gastes, wo wir uns verbessern müssen. Wir nehmen Ihre Anmerkungen sehr ernst und werden diese umgehend an die verantwortlichen Abteilungsleiter weiterleiten, damit diese Schwachstellen behoben werden können. Wir bedauern aufrichtig, dass wir Ihre Erwartungen nicht erfüllt haben und Sie Ihren Urlaub nicht ausgiebig genießen konnten.Wir hoffen, dass das eó Hotels, trotz Ihrer schlechten Erfahrung, auch in Zukunft eine Option für Ihren Urlaub bleibt. Gern würden wir Ihr Vertrauen in unser Unternehmen wiederherstellen, wenn Sie uns die Chance geben.Mit freundlichen Grüssen
2/10 Terrible
Mohammad Mostafa
Traveled with group
Oct 12, 2023
Disliked: Cleanliness, room comfort
Mohammad Mostafa
Stayed 6 nights in Oct 2023
Response from eó Las Rosas on Oct 16, 2023
Dear Mohammad Mostafa,Thank you for taking the time to write a review about your recent stay with us; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction.We look forward to the opportunity of welcoming you back again soon.Kind Regards
6/10 Okay
Maria de Fatima Da Conceicao Leitao
Aug 26, 2023
Maria de Fatima Da Conceicao Leitao
Stayed 7 nights in Aug 2023
Response from eó Las Rosas on Aug 28, 2023
Estimada María de Fatima,Sentimos profundamente que no disfrutara al máximo de su experiencia en nuestro hotel, ya que nos esforzamos día a día en convertir cada estancia en algo inolvidable.Lamentamos que su experiencia no haya cubierto sus expectativas. Trabajamos a diario para la satisfacción de nuestros clientes y nos apena no haberlo logrado. No dude en reportar su insatisfacción en el momento para intentar brindarle una pronta solución.Para su próxima estancia no duden en contactar con nuestro equipo de Recepción.Reciba un cordial saludo
8/10 Good
Linda
Dec 8, 2022
Liked: Cleanliness, room comfort
Hyvä perushotelli keskeisellä sijainnilla
Siisti pieni hotelli lähellä rantaa ja kaikkia palveluita. Aivan hotellin vieressä on pieni ostoskeskus, josta löytyy ruokakauppa ja ravintoloita. Allasalue on rauhallinen ja siisti. Huoneistossa oli kaksi isoa makuuhuonetta, olohuone ja keittokulmaus, josta löytyi kaikki tarpeellinen. Henkilökunta oli todella ystävällistä ja siivous toimi hyvin. Pyykinpesu mahdollisuutta ei ollut, vaikka sivustolla niin mainitaan. Googlemaps vie väärään osoitteeseen, kun hotellin osoitteen laittaa mapsiin (Avenida Estados Unidos 8), mutta hotellin nimellä löytyy oikea paikka. Taksin tilaus ei toiminut lähtiessä, muuten kaikki meni hienosti ja hotellille lämmin suositus.
Linda
Stayed 5 nights in Dec 2022
Response from eó Las Rosas on Dec 9, 2022
Dear Linda,Thank you for your kind review.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We hope to welcome you back in the future.Best wishes
10/10 Excellent
Alex
Traveled with group
Oct 6, 2022
Liked: Cleanliness, room comfort
Dejlig afslutning efter en dårlig start
Dejlige lejligheder, væk fra områder med fest ro i dagtimerne og fra midnat igen, de fleste Restauranter og bar i nærheden er domineret af tyskere men de forstår og lave en god aften
Alex
Stayed 4 nights in Oct 2022
Response from eó Las Rosas on Oct 7, 2022
Dear Guest,Thank you for your kind review.We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.We hope to welcome you back in the future.Best wishes
8/10 Good
lone
Mar 23, 2022
lone
Stayed 7 nights in Mar 2022
Response from eó Las Rosas on May 5, 2022
Dear Ione,
Thank you for your kind review.
We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive a message of satisfaction from our guests.
We hope to welcome you back in the future.
Best wishes
8/10 Good
Verified traveler
Traveled with group
Feb 20, 2022
Liked: Room comfort
Canarie 2022
Buona location, camere confortevoli. Molto lento il check in e la camera ci è stata data con quasi due ore di ritardo, facendoci perdere il pomeriggio. Per il resto tutto bene.
Verified traveler
Stayed 7 nights in Feb 2022
Response from eó Las Rosas on Feb 22, 2022
Dear Guest,
Thank you for taking the time to give your opinion about your recent stay in eó Maspalomas Resort.
It is wonderful to know that you had an overall pleasant stay. We regret to hear that we did not meet your expectations for service, we pride ourselves on our usual high level of customer service and care. We have taken note of your comments and will address this with our team.
We look forward to the pleasure of seeing you again.
Best regards
8/10 Good
Jalle
Jan 26, 2022
Liked: Cleanliness
Något slitet men prisvärt
Trevligt ställe men lite slitet. Nedsutten soffa. Lite väl många trasiga stolar vid poolen. Dåligt tryck i duschkranen. Trevlig personal!
Jalle
Stayed 6 nights in Jan 2022
Response from eó Corona Cedral on Jan 31, 2022
Dear Guest,
Thank you for sharing your feedback about your recent stay.
It is wonderful to know that you had an overall pleasant stay. We regret to hear that we did not meet your expectations for service, we pride ourselves on our usual high level of customer service and care. We have taken note of your comments and will address this with our team.
We look forward to the pleasure of seeing you again.
Best regards,
8/10 Good
Jalle
Jan 26, 2022
Liked: Cleanliness
Prisvärt boende men lite slitet
Trevligt ställe men lite slitet. Nedsutten soffa. Lite väl många trasiga stolar vid poolen. Dåligt tryck i duschkranen. Trevlig personal!
Jalle
Stayed 11 nights in Jan 2022
Response from eó Corona Cedral on Jan 31, 2022
Dear Guest,
Thank you for taking the time to give your opinion about your recent stay in Corona Cedral.
It is wonderful to know that you had an overall pleasant stay. We regret to hear that we did not meet your expectations for service, we pride ourselves on our usual high level of customer service and care. We have taken note of your comments and will address this with our team.
We look forward to the pleasure of seeing you again.
Best regards,
8/10 Good
Jorunn
Traveled with family
Nov 28, 2021
Liked: Cleanliness, room comfort
Bra beliggenhet og bra opphold for pengene!
Overnattet her 6 netter. Hotellet har bra beliggenhet med tanke på strand, restauranter og Yumbo senter. Det spilles musikk fra barer på nærmeste senter på kveld/natt som høres godt. Leiligheten er av enkel standard. Dårlig standard på bad, og det kunne med fordel ha vært ac. Rent og pent bassengområde. Det var ekstra pluss med oppvarmet basseng.
Jorunn
Stayed 6 nights in Nov 2021
Response from eó Las Rosas on Jan 12, 2022
Dear Jorunn,
Thank you for this positive feedback.
We are so pleased you enjoyed your stay and that we met all your expectations. Thank you for mentioning our strategic location; we are delighted to know that you found this to be ideal.
We look forward to welcoming you back in the future.
Best wishes,
8/10 Good
lone
Oct 10, 2021
Liked: Cleanliness, room comfort
Godt hotel
Fint hotel.
Fantastisk beliggenhed.
Tæt til strand, tæt til shopping.
Venligt personale.
Dejligt poolområde.
Masser af varmt bad.
lone
Stayed 7 nights in Oct 2021
8/10 Good
Leif
Traveled with group
Mar 22, 2020
Liked: Cleanliness, room comfort
Falun
Litet hotell med bra läge och bra städning
Leif
Stayed 8 nights in Mar 2020
10/10 Excellent
Verified traveler
Traveled with family and small children, Traveled with family
Very Nice and big apartments, very quiet, close ro restaurants and shopping. 10 minutes to walk to the Beach. Perfect for us AS we travelled with children. But we stayed in room 206, it was the Only room in the whole hotel without safetybars infront of window, so i did not feel secure since the Windows could be opened easily. Contacted reseption and a person came and screwed the Windows closed. And he promised to install bars on the window on a later moment.
It was difficult to get connect. Phone number given in bookers page was never answered. no email. even bookers person could not get anybody to answer the phone.
Fint rolig området. Litt støy fra nabosentret mye tysk høy musikk utover kvelden til ca 01 på natten. Men må man nesten regne med feriesteder. Bra supermarkedet rett på siden. Billigere enn andre steder på Playa del Ingles. Nødd på dette hotelet før og kommer gjerne igjen :)