Ratings based on 289 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Fab boutique style hotel

Posted Apr 12, 2017
Our first holiday without children for twenty years. Lovely hotel in a quiet location but within very easy reach of beach and restaurants. We even walked to Melonares a couple of times for our evening meal. A great boutique hotel.
Comment from Hotel Management
Apr 19, 2017 by Pablo-Front Desk, Hotel Management
Dear Helen, Thank for your very nice review and score! I am glad to hear that you are enjoyed your first holiday without chinldren in a long time surrounded by our quiet atmosphere. I will share your kind words with the whole GOLD team. Best wishes and a GOLD day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Spain

Lovely modern clean hotel.

Posted Mar 13, 2017
Pros: Everything!!
Cons: Extra plug in kitchen 3 appliances and only one plug.
Location: Good location close to eating places Yumbo centre and plenty of bars.
Staff very helpful and friendly, close to supermarket and eating places. Nice short walk to beach. Would certainly return next year.
Comment from Hotel Management
Mar 24, 2017 by Pablo-Front Desk, Hotel Management
Dear Carole , Thank you for choosing GOLD to stay in Playa del Inglés. We appreciate you for taking the time to share your experience. I am glad you had an excellent stay with us and you enjoyed our central location. We look forward to seeing you again. Best wishes and a GOLD day!
5 out of 5
Recommended
for Couples
by A verified traveler from london

Miami South Beach just got closer...

Posted Mar 9, 2017
Pros: Staff very friendly, young energy and inclusive. Design and strong concept delivered without pretention Swimming pool area very comfortable
Cons: Mostly perfect, maybe bigger bathroom / toilet area as space abit tight. Shower size is very big so these could be reduced with small adaption.
Location: Lots of nightlife on doorstep and 5 min walk to beach. Great mountains and villages to explore by car or bike
Was looking forward to checking out this hotel after checking their website, interested to see how they would deliver on their very strong style / vintage concept. Fortunately they have got it completely right and it was better than I could have hoped. Additionally they have stuck to the concept without loosing any of the warmth, the staff are all friendly, relaxed and customer focused. Loved their non uniforms and the relaxed vibe, very Miami south beach without the 8 hour flight, what's not to like. Breakfast great and the food in the pool restaurant was freshly made and a better option for dinner than most restaurants in the immediate area. Ouiet street although in the centre of everything and a few minutes walk from beach. Unfortunately now I cannot stay anywhere else when on the island.
Comment from Hotel Management
Mar 24, 2017 by Pablo-Front Desk, Hotel Management
Dear James, First and foremost I would like to sincerely thank you for choosing GOLD to stay during your holiday. I want to express our whole team's gratitude for taking the time to share your experience at GOLD with this very detailed review. Please know it was our pleasure having you as our guest, and to know you received the authentic, friendly and hight quallity service experience we pride ourselves in. It would be our pleasure to welcome you back for another incredible stay when your travels bring you back to Playa del Inglés, unless that you prefer the 8 hour flight to Miami South Beach. Best wishes and a GOLD day!
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Excellent Hotel

Posted Feb 26, 2017
Great hotel in every aspect. Rooms, common areas, staff, decoration.. The staff is always smiling and really helpful. Every day there is a small event that I recommend to attend. We stayed one night at the hotel for dinner and loved it (it was paella night). Great quality and not expensive.
Comment from Hotel Management
Feb 27, 2017 by Pablo-Front Desk, Hotel Management
Dear G, Thank you for your nice review and the time you took giving us feedback about our hotel facilites and staff. We are delighted to know you enjoyed our paella night. It would be our pleasure to welcome you back for another incredible stay when your travels bring you back to Gran Canaria. Best wishes and a GOLD day!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good hotel

Posted Feb 25, 2017
Pros: Modern, nice staff, great breakfast, central location
Cons: Check in and check out. last time I stayed I did not have to pay for a safe but this time we were all charged
Location: Yumbo centre walking distance, car hire cheap, taxis cheap, beach walking distance,
Overall a good hotel with great rooms and breakfast until 12. The only downside was check in and check out as there were 7 of us and they lost hotel vouchers and had to keep on asking for them even at check out.
Comment from Hotel Management
Feb 26, 2017 by Arbelo - Front desk , Hotel Management
Good morning Mr. Drewie, Thank you so much for your feedback and your nice words about GOLD. We would like to apologyze for any inconvenient during your check in and check out, our goal is to try to make you feel confortable during your stay with us. We would like to welcome you back at GOLD in a near future to improve your expectations, while, we all wish you a GOLD time, Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Perfect customer service and a great location.

Posted Jan 29, 2017
Pros: The high quality room and service
Cons: Add smart box tv option
if you need a hotel that goes that bit extra then this is the place to stay, I would recommend the breakfast buffet as a great value addition if not included, sets you up for the day!
Comment from Hotel Management
Jan 30, 2017 by Arbelo - Front desk , Hotel Management
Good morning Mr Gavin, Thank you for your rating and your coment, we feel so pleasent to know that you enjoyed your time with us. As well, thank you for your suggestions, we will take them into consideration for possible future improvements. Hope to welcome you back soon at GOLD,
5 out of 5
Recommended
for Everyone
by A verified traveler from j

Respect for Gold

Posted Jan 6, 2017
Excellent hotel Great staff Good food Not overpriced in anyway Friendly Good mix of people No children makes for a very peaceful stay
Comment from Hotel Management
Jan 7, 2017 by Gold Reception, Hotel Management
Dear Mike, Thank so much for your time and nice words about your stay. We hope see you soon enjoying the peaceful GOLD! ;) Best regards Eduardo, Front Desk
5 out of 5
by Josh

Perfect stay for Christmas break

Posted Dec 31, 2016 on Hotels
Had a great stay at Gold - all the staff were so helpful and full of recommendations. Great variety for breakfast with one of the happiest egg/pancake chefs I've ever seen! Rooms are exactly like pictures - only random thing is hair drier cord is secured to wall under sink so pretty much have to sit on floor to use. Onsite parking was easy.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Josh, Thank you so much for your amazing words and score! we love to read that you had a "perfect stay for Chrismas break". Why you didnt ask us? :) the hair drier cord is inside the hair drier machine, only you must pull out the extendible cable to make it longer. But not problem you can check it your next visit ;) Our complete team will be looking forward to see you soon back at Gold ! Best regards and Happy new year!! Eduardo Molina
4 out of 5
Recommended
for Everyone
by A verified traveler from HULL

Lovely Staff, super comfy beds & excellent brekkie

Posted Dec 30, 2016 on Ebookers
Pros: Adult only -BRILL! Breakfast / Room / Location / Staff / Free Parking / Free Wifi - Pretty much everything!
Cons: Cereal at brekkie wasn't very good. More space in bathroom/toilet, as the shower is huge (which is good) it doesn't leave much space for toilet area
Location: Great - 5/10min walk to yumbo centre with plenty of shops/bats/restuarants/mini golf
Stayed for 6 nights last week. Nice modern hotel, staff are great (gave my partner and I bubbles at brekkie for his birthday, nice touch thanks). And the breakfast itself has everything I could want oh apart from decent cereal but this didn't matter plenty of other great things to eat. Great location for yumbo lots of bars/restaurants within 5/10min walk.
Comment from Hotel Management
Jan 3, 2017 by Gold Reception, Hotel Management
Dear Amy, Thank you for your amazing comment and nice words. We are very glad to know you have enjoyed your partner birthday bottle of cava. It has been a pleasure to host you on such a special date :)!...and of course it will be a pleasure to welcoming you again in the future also if it is maybe for your birthday;) Remember...we all are GOLD lovers! Kind regards and happy new year!! Eduardo -Front Desk
5 out of 5
by A verified traveler

High Quality Hotel

Posted Dec 29, 2016 on Hotels
Great service and friendly staff. Great location and transport services.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Guest, Woow, thank you thank you so much for your also great words and scoring. We hope see you back soon and we wish you all the best for this new year!! Kind regards, Eduardo Molina