Great location but not 5 star
Posted Aug 12, 2016
Great location near Playa Meloneras and a nice coastal walk to Faro with great food and drink, entertainment and shopping options.
Site food options are pretty restricted as 'all inclusive' only gets you free access to the buffet and pool side snack restaurant. You get a 50% discount on the Gaudi restaurant, which is better quality with waitress service. There is however a limited choice of 2 starter, main and dessert options. I would avoid booking this before 9pm on the terrace as the kids disco may drown out any romantic atmosphere.
The pool side restaurant: Good for things like pizza, club sandwiches and salads.
Buffet restaurant: Good varied choice for breakfast, lunch and dinner. Some theme nights were interesting. The dinner menu seemed to rotate weekly. We were a little bored by day 9 so choose to eat out at our own cost.
We ate out in Meloneras at the Cafe Del Mar inc. a show and a few steak restaurants for around 100 euro a couple.
The pools were nice, clean and well balanced between family and couples. We went in peak Aug season and it never felt too crowded.
The gym was adequate with basic aerobic and weight lifting machines. I tended to go around 5pm and was half full.
The spa included free access to the large multiple jacuzzi pools, steam and sauna rooms. I used these once as it was pleasant enough and not crowded. I would imagine these get busier in cooler months.
Treatments are not included, but are reasonably priced.
Comment from Hotel Management
Sep 2, 2016 by Silvia Hoyos, Equipo Directivo, Hotel Management
Thank you very much for sharing in Expedia your stay with us.
We are very happy to know that you have enjoyed your whole stay and we hope that it has helped to charge the batteries.
Regarding the "all inclusive options" we have taken notice of your criticism but we think that it is a good package. Unless the restaurant à la carte every bar and restaurant is included in this option a apart of the Spa, for instance. We have a large variety of beverage and food included.
In any case, we will more than happy to welcome you again and make your day unforgettable.
Kind regards from Gran Canaria,
Equipo Directivo H10 Playa Meloneras Palace*****