Minibar, in-room safe, desk, blackout drapes
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Reviews of Hotel Alisios Canteras

3 out of 5
Hotel Alisios Canteras
Calle Colombia, 12, Las Palmas de Gran Canaria, Gran Canaria

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 317 reviews" "
Rating 8 - Good. 154 out of 317 reviews" "
Rating 6 - Okay. 83 out of 317 reviews" "
Rating 4 - Poor. 14 out of 317 reviews" "
Rating 2 - Terrible. 8 out of 317 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst checking I ever experienced. The security man was doing it and he wasn't speaking any English. He was so overwhelmed by the situation that he was using two phones at the same time talking with different people. I ve also noticed the man is doing some cleanup around the pool, wouldn't be suprised if he had some other tasks, so if anything give that man a raise at least! Some of the guests people.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction nearby was loud in mornings and a lot of people talking loudly at night also
Stayed 10 nights in Sep 2019

8/10 Good

Maikel, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good, however the AC barely works. The temperature in the room was warm and there was no way to regulate that.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Perfectly adequate hotel in good location
The hotel was in a good location, very close to the promenade and the beach. The room was spacious and very clean. Would benefit from some renovation. The breakfast could have offered a wider range of food.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice please and the persons are very professional and you feel very confortable
Stayed 1 night in Mar 2019

6/10 Okay

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms for munchkins.
The room was incredibly small. I cannot imagine how a large person would handle it I am a very petite person so I managed it but I mean That room was REALLY SMALL!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in May 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2018

8/10 Good

Fred, london

Liked: Cleanliness, staff & service, room comfort
Ok hotel near to beach and town
Nice hotel near the beach and close to town. WiFi not 100% . Room ok. Breakfast was also ok. Staff friendly and helpful.

6/10 Okay

Diana, London

Liked: Cleanliness, staff & service, property conditions & facilities
More a sales mans hotel but very close to beach
single room like a prison cell and bathroom too small to sit on loo. Double room fine but on floor 6 with frosted windows and not enough electric light to see to put on lipstick still a bit cell like. But staff were wonderful with excellent English and did all they could to be helpful. No other English visitors at the time so rather lonely
Stayed 7 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Jan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient for the beach
My daughter and I had an enjoyable stay at the hotel. We were room only so did not use many facilities. However, the reception staff were very helpful and always friendly and polite, with special thanks to Joel!
Stayed 11 nights in Aug 2017

8/10 Good

ssbsns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
All is good The location great Only the WIFI at the room is not good

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found hotel clean comfortable relaxing with
enjoyed my stay and looking forward to return stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff.
Quick check in,every day cleaning, buffet breakfast for fair price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great 3 star hotel and great location.
The hotel was clean the staff really helpful and friendly. It was the right end of town so not too touristy and very close to the beach. It was perfect for what we were looking for.

8/10 Good

Rodrigo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Basic hotel, does the job.
We had a short break in our first time to Gran Canaria and chose this hotel based on previous reviews so wasn't surprised by anything as they were fairly accurate. We were not after a luxury experience and just wanted to explore Las Palmas by day and have somewhere clean and functional.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good value (but very poor wi-fi !)
I stayed for 3 nights whilst visiting family. It was the first time I had stayed in the Hotel Alisios and I was impressed by the cleanliness of the hotel. The staff are friendly and the hotel is a 30 second walk from the lovely Playa de Las Canteras seafront. On the downside, the bed and pillows weren't very comfortable (rock hard bed and small, firm pillow), but I have found this to be the case in virtually all of the many different hotels that I have stayed at in Las Palmas. Also, the wifi was woefully slow (so bad that I reverted to using the 3G on my phone for data because it was faster !!!), so if you're visiting Las Palmas on business and need a fast, reliable internet connection this may not be the hotel for you ! But overall I was satisfied - it's a decent value hotel and I would happily stay there again.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
One minor complaint: There were no English-language TV channels, and no list of TV stations provided in the room.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Nice room 👍 thank you

6/10 Okay

Kjersti

Liked: Cleanliness

10/10 Excellent

Karena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Janet, Horsham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights and it was great though we did not enjoy sun bathing to the beach due to weather condition. But the place really clean great view, outside invironment were clean, hotel location is ok very near to beach, front desk staff were great, the only thing that was not good was our card key left on the inside door was taken by the cleaner in accident? As we purposely left it on so to charge our ipad, and the cleaner clean our room without informing us, also we did not know that if we wont allow our room to be clean we should leave card not to disturbed but we were not given the card. But anyway everything is ok. And i really appreciate the cleanliness of the hotel

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Couple, one week
Couple, one week

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely stay and would recommend!
We booked this Hotel the night before we arrived. Staff was friendly and chatty and the check-in was very smooth. The location was perfect. Everything was in walking distance. We went at a time when the weather wasn't great for sunbathing, but the weather was perfect for walks along the seaside, which are again a 2 minute walk from the hotel. The room was bigger than we expected, and the bathroom was also very spacious and clean. The bed was very comfortable and had a very good nights sleep.

4/10 Poor

A, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bring Earplugs.
Whole hotel is tiled. Very noisy. Rubbish collection is after midnight. Probably 10x worse in summertime.

8/10 Good

Stephen, Manchester

Liked: Cleanliness, room comfort
Value for money
Room was of a decent size with a small balcony, however hotel itself has no other facilities except breakfast/dinner room. Perfect for surfing or beach break.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Nice clean hotel
Staff were pleasant, basic hotel as 3star, disappointed that I paid extra for a double room but did not get this only the lowest level single room with no financial reimbursement. They also would not allow me use the computer to print my boarding pass (I am old school and my phone does not do internet) I found a ciber cafe that allowed me and this only cost 0.70euro

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Leaky
The hotel probably isn't terrible, however I had a bad experience. The bed was plasticy and uncomfortable. The power is only on when your room key card is there to activate the power, which means you can't leave devices to charge in the room while out. What was terrible though was a persistent lead from the floor above resulting in persistent dripping and a puddle on the floor. I advised the hotel staff and they sent someone to investigate. They then asked when I would be out of the room so they could make repairs. I said I would be out all day. I returned late to find that now work had been done and the leak persisted. There was no attempt to put me in an alternate room. I have no idea where the leak originated, or of the cleanliness of the water dripping from the ceiling. I had to give up access to my room for allow for repairs that were not completed. The price would be reasonable in normal conditions, but it's expensive for a terrible experience.

6/10 Okay

J, surrey

Liked: Staff & service
the hotel is ok located in a noisy area throughout the night constant noise so not good if you want a quiet peaceful relaxing stay. Wifi rubbish the best time to get a good reception was between 6&8 am. Great location for the beach and lots of restaurants. Staff friendly and helpful. The hotel room ok nil special had a great big rusty mark in the bath, off putting for showering. Spent a long weekend here so it was ok for a short period.

8/10 Good

Khalid Elias, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and clean hotel
We wanted to enjoy the last few days of our visit to Gran Canaria. The hotel was close to the beach and to the shopping centre. So, the location was perfect for us. Our only concern was the neighborhood didn't look so comfy to go out at night. We noticed a lot of armed police around the beach during the day. Perhaps that has nothing to do with the hotel. The front desk staff were very welcoming and helpful.

8/10 Good

GINA, Chicago

Liked: Cleanliness, staff & service, room comfort
Value for money.
Value for money. Close to everything.

8/10 Good

W.M.M., Berkel=Enschot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we where for 5 days in this hotel,with friends and the hotel was good. only when i go back i don't take the breakfast, because that was not so good. every day the same and the yoghurt an milk are not cold

6/10 Okay

briar

Liked: Cleanliness
Check in didn't have details correct & took a long time but otherwise no issues

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alan Charles, Cambridge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Value for money
A clean and basic hotel for 1 or 2 nights. Staff friendly and helpful.Good location near Canteras beach. Value for money

8/10 Good

abczen

Liked: Cleanliness, staff & service, room comfort
Close the beach
bed is comfortable. room size is acceptable. 20m to the beach. a bit long if walk from bus stations so we take the Bus 45. Safe Box 2 euro a day. no kettle in the room so no hot drink in the room.

8/10 Good

Jay, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's Ok
You get what you pay for but staff are very friendly and helpful and it has a decent breakfast.Also only one block from the beach.Wifi is 6e's a day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value for your money. Close to all restaurants. Staff were very friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel with good services
small hotel, has everything, rooms clean and comfortable, cleaned everyday, fresh clean towels, new comfy mattresses, staff very helpful, breakfasts as much as you like, drinks every flavour and variety, good variety. Perfect service from whole hotel and will return again

6/10 Okay

Verified traveler

Liked: Cleanliness

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Igramar Canteras - close to the Las Canteras bach
+ close to the main beach (Las Canteras) and the new/young parts of the town + cheap + clean + noise level + breakfast is included - courtyard rooms are not really cozy - wifi only in the lobby - not easy to get a parking space

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My stay at Igramar Canteras
Locations is good, very close to Canteras beach. Room is alright, bathroom alright. Room was clean, but bathroom was not. Breakfast is alright. Staff also ok and helpful. We checked in late and it was no problem, no curfew. TV remote controller was not working. I had to request extra blankets because they were thin and it was a bit chilly. Overal I would recommend the hotel if it comes cheap.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad quality motel
People behind the desk was arguing with every single guest and then i thought "wont happend to me" but then i asked if i could leave my luggage for two hours until my departure flight... They denied it saying "you're not a client anymore and left luggage is just for clients!!"... Their solution after a long discussion was that i should leave my luggage AT THE AIRPORT???? Smart people... Beside that the hotel was like any other one star motel.

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2023

10/10 Excellent

ROBERTO JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Noelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vistas
Stayed 2 nights in Feb 2023