Ratings based on 46 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not 4*, dilapidated, food poor. Clean room!

Posted Jan 15, 2017
Pros: The pool
Cons: A lot
Location: It's isolated. Paradise Hotels own everything so there is a monopoly. Stay in Mogan or Puerto if you want to come to this end of the Island
The hotel is situated in a small resort towards the south west of the Island; get a taxi or shuttle, not a coach, the transfer takes too long. The reception and rooms are fine. We pre-requested a ground floor room and got the second floor. Our bathroom had lose taps, the bath/shower filter was broken. The food is basic, not varied, mostly pre-packaged and recycled from day to day. We don't drink so appreciate that the hotel has to account for alcohol on all inclusive but we had much better food in a 3* in Maspalomas two years ago. I did not think it was possible to burn pasta, turn rice into a solid entity or purchase bread rolls which would substitute and cannon balls; but it is. The staff are mostly friendly. Pool was nice. The 'gym' is in another hotel. The outdoor exercise area is run down, the pull up bar collapsed, most of the timber structures are broken and the monkey bars come with a nail spike feature for added excitement.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Very nice hotel

Posted Dec 7, 2015
Very nice place to spend holidays. Staff very friendly and helpful. Food is amazing, always can find something nice! Close to the beach. Every evening nice shows for the kids and later on for adults. Just amazing place! Paradise! I will definitely come back there!
3 out of 5
by A verified traveler from uk

Winter sunshine

Posted Nov 29, 2015
Lovely winter sunshine getaway destination . Average hotel but very clean
5 out of 5
Recommended
for Everyone
by A verified traveler from leicstershire uk

Nice hotel close to beach and shops.

Posted May 2, 2015
It was a lovely experience and close to shops and beach,wish my stay was longer though as there was plenty to do there,but didn't get chance to do a lot in such a short space of time 5 days is just not long enough. And also the food was excellent so spoiled for choice.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 19, 2015
Very pleasant and helpful staff everywhere in the hotel. Food varied , something to suit every one. Drinks very generous!
3 out of 5
by A verified traveler from uk

Not a 4 star

Posted Nov 3, 2014
Pros: No screaming children.
Cons: Needs to have more staff.
Location: The location is great. Nice sandy beach and a water park on your door step.
A quiet hotel. Rooms were OK but basic. Food was good but not very varied.
5 out of 5
Recommended
for Couples
by Melanie

June 2014

Posted Jun 5, 2014
Pros: Location and Food
Cons: Better parking in the street, very busy and difficult to find a space later at night. No issues during the day.
Location: Quiet location. Good water park for families and beach within walking distance. Not much pubs/restaurants close by. But not required if all inclusive.
Nice hotel. Facilities very good. Great location. Water park very good. Staff very friendly and helpful. Good entertainment staff. Great variety of food every night!
5 out of 5
Recommended
for Couples
by Lisa from Reading UK

Adults only hotel in good location.

Posted Feb 5, 2014
Pros: Heated pool perfect even in January. Lovely and quiet as adults only hotel.
Cons: Pool snacks were extremely basic and not very tasty. Some alcholic drinks down at the entertainment arena by the water park were not very nice.
Location: Mogan is beautiful port and only 10 minutes away in car. Mountain biking trip with Free Motion was amazing.
Lovely hotel in good location, lift down to lower level entertainment area, shops and beach. Good selection on buffet for breakfast, lunch and dinner, hot food always hot. Perfect base for exploring Gran Canaria. Heated pool perfect even in January. Pool snacks very basic, but to be expected. Nice and quiet as adults only hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2013
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 24, 2013
Pros: Very friendly with great food and service, just a 5 minute walk from the beach.
Cons: Evening entertainment was ok, but could be better overall.
Location: Taurito is quite an isolated area so be prepared to take the bus if you want to do some sight seeing - the buses are cheap and run frequently.
Excellent experience in all respects.