Has potential, nice centrally located hotel..
Posted Sep 23, 2016
Unfortunately I had to change my room 3 times, due to drains, smells, lift noise, roof apexes obstructing my window The hotel reception hummed and hawed as I'd only paid for a single use room and there was limited availability, even in my final room there was a crack in the sink, a threadbare dressing gown with holes in it and the only light in the room didn't work? I stressed to the reception that they advertise as 5* and that 'should' apply to all bookings. I was certainly not experiencing their alleged 5* status. The main issue with this hotel is Soundproofing!