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Get an overview of this hotel5-star beach hotel with a conference center

Location

Located in Las Palmas de Gran Canaria, this beachfront hotel is in the city center, 0.3 mi (0.5 km) from Santa Catalina Park, and 2.8 mi (4.6 km) from San Telmo Park. Ciencia y la Tecnologia Museum and La Regenta Modern Art Museum are also within 10 minutes.

Hotel Features

A restaurant, an outdoor pool, and a nightclub are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 306 rooms offer free WiFi and free wired Internet, plus balconies and plasma TVs with satellite channels. Room service, down comforters, and free bottled water are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Hotel Sercotel Cristina Las Palmas features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. 11 meeting rooms are available. This luxury hotel also offers a nightclub, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

  • Number of meeting rooms - 11 
  • Coffee shop or café 
  • Meeting rooms 11 
  • Outdoor pool 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Restaurant 
  • Babysitting or childcare 
  • Free newspapers in lobby 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Free wired high-speed Internet 
  • Total number of rooms - 306 
  • Concierge services 
  • Express check-in 
  • 24-hour front desk 
  • Business center 
  • Rooftop terrace 
  • Luggage storage 
  • Laundry facilities 
  • Number of floors - 11 
  • Nightclub 
  • Beach towels 
  • Self parking (surcharge) 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Turkish bath/Hammam 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Multilingual staff 
  • Conference center 
  • Year Built 1970 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Balcony 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Private bathroom 
  • Bathtub or shower 
  • Satellite TV service 
  • In-room safe 
  • Free wired high-speed Internet 
  • In-room massage available 
  • Daily housekeeping 
  • Turndown service 
  • Bidet 
  • Free toiletries 
  • Hair dryer 
  • Room service (limited hours) 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Blackout drapes/curtains 
  • Dial-up Internet access (surcharge) 
  • HDTV 
  • Free WiFi 
  • Down comforter 
  • Plasma TV 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM. An additional buffet breakfast is served daily (subject to charges).

Las Palmas - This restaurant serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Massages 

Hotel Policies

Check-in

Check-in time starts at 2 AM

Check-in time ends at midnight

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 10 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cristina Las Palmas
  • Las Palmas Cristina
  • Sercotel Cristina
  • Sercotel Cristina Hotel
  • Sercotel Cristina Hotel Las Palmas
  • Sercotel Cristina Las Palmas
  • Sercotel Las Palmas
  • Hotel Sercotel Cristina Las Palmas Las Palmas de Gran Canaria
  • Hotel Sercotel Cristina Las Palmas
  • Sercotel Cristina Las Palmas Las Palmas de Gran Canaria

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.


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3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
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Nice view Nice hotel

5 out of 5
by from Liverpool
Posted Feb 23, 2017
We had a pleasant stay. We had a room with views of the sea. Room was clean and quiet. Location is great, in front of the beach.
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Fantastic hotel

5 out of 5
by from Cambridge
Posted Feb 18, 2017
Perfect Location, close to bars, shops and restaurants. Hotel staff very helpful, had a problem with wifi and staff couldn't be more helpful. Used personal computer and printer as needed to print off return boarding pass. Room cleaned and fresh towels left everyday, as were shampoos etc. Would definitely stay again.
Comment from Hotel Management
Feb 20, 2017 by Revenue Manager
Dear Michelle, Thank you very much for your great puntuation and your nice comments. We are happy to know that you enjoy your stay with us, and to hear such good comments about our staff. It would be a pleasure to welcome you back soon. Best Regards
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Large Hotel close to Las Canteras Beach

4 out of 5
by from Oxford
Posted Feb 13, 2017
Pros: Spacious rooms, good breakfast.
Cons: We found the bed hard for our liking.
Excellent location. Overlooking beach, a few steps from restaurants, cafes, bars, beachfront promenade.
Comment from Hotel Management
Feb 15, 2017 by Revenue Manager
Dear Matt and Steve, Thank you very much for taking your time to write about your recent stay with us. It is a pleasure to know how much you enjoy your stay, including our breakfast and our location. We take note of your comments regarding the hardness of the bed. We hope we can be able to welcome you back soon. Best Regards
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Close to Beach

3 out of 5
by from East Anglia
Posted Feb 12, 2017
Pros: Location and balcony.
Feel this hotel should be rated at 4 star instead of 5. The location is very good, however the facility and service are not up to 5 star expectations. While the room floor is clean, there are dirty marks on the walls - on one wall there are two black hand marks. Stayed in a city view room, and the street traffic is very noisy. Would suggest avoid city view room if want to have a quiet room. The hotel lifts always seem to come randomly after pressing the bottom.
Comment from Hotel Management
Feb 13, 2017 by Revenue Manager
Dear Jack, Thank you very much for taking your time to write about your recent stay with us. It is a pleasure to know that you enjoy our location. We apologize the inconvenience regarding the lifts. We have taken note of all your commnets which will be considered in order to improve our service. We hope we can be able to welcome you back soon. Kind regards
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Very well located for shops,restaurants,promenade.

4 out of 5
by from Warrington, UK
Posted Feb 7, 2017
Pros: It's location
Cons: Improved staffing levels and hot lamps at breakfast
Location: Great for strolling out and finding places to eat and drink. Very close to a huge beautiful beach
The title says it all. We stayed in a room which had obviously been recently renovated and despite getting a city view we also had a lovely view over the harbour area. Only a couple of very minor points. The lifts seemed to always have one out of service and whilst the breakfast was good the staffing levels could have been better and the heat lamps over the hot food were insufficient to keep the food more than lukewarm. That said we found the staff friendly and very ready to help. I would certainly consider returning here again.
Comment from Hotel Management
Feb 8, 2017 by Revenue Manager
Dear Paul, Thank you very much for taking your time to write about your recent stay. We are happy to know hoy much you enjoy your stay with us, especially our location and our staff. We have taken note of your critics which we will take into consideration in order to improve our service. It would be a pleasure to welcome you back soon. Kind Regards
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A Pleasant hotel, but worth 5 stars?

4 out of 5
by from London UK
Posted Jan 29, 2017
Pros: Good rooms at a reasonable price.
Cons: To maintain 5 star rating, I would expect more reception staff, a porter, and perhaps freshly cooked eggs for breakfast. Also a 'proper' restaurant.
Location: Ideal for wandering around the city, or going across to the beach. Plenty of nearby restaurants of all types.
The hotel is clean, large, with friendly staff, and in a nice location. For this class of hotel [5 stars], however, I would have expected concierge, restaurants [a choice], and rather more frills. Buffet breakfast was fine. But this then becomes the single evening restaurant with basic buffet-style food. No bother, we ate out every night at a variety of decent local restaurants. After hauling in one's own suitcases, you can typically expect quite a long wait while a maximum of two reception staff deal with you. Then lug them up yourself to your room - which is pleasant enough. The three lifts work in very strange ways, and you soon learn that you can seldom go 'up' from the pool level - it being far quicker to go down to reception and back up again.
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Top class venue

5 out of 5
by from UK
Posted Jan 28, 2017
Pros: Spacious room, prompt service if anything went wrong (lights, fridge etc) Safe and fridge useful.
Cons: Scrambled eggs at breakfast too crumbly. Were they powdered?
Location: Plenty of eateries nearby. Walking distance to squares and seafront.
We went in mid january and the weather was a bit cloudy, but the hotel was comfortable and friendly, with good services and breakfast. Fridge and safe in room - excellent.
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3 out of 5
by
Posted Jan 28, 2017
Nice hotel by the beach and boardwalk. Seems to be among the nicer hotels in the area.
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Very modern hotel close to the beach.

5 out of 5
by from North East England
Posted Sep 5, 2016
Pros: Rooms, Location, Pool, Breakfast
Location: The location was right on the beach, the walkway below was filled with cafe's and restaurants with the buzzing streets located just behind the hotel.
On arrival at the hotel the staff were very friendly and efficient at checking us in for the 2 nights that we were staying at the hotel. We were provided with all of the informaiton we needed about the hotel, including where the restaurant, pool etc were located and also information regarding pool towels, the gym and breakfast the following day. I was travelling with my younger sister (both in our 20's) and we were made to feel very safe and welcome. The rooms were very clean and modern, we were on the 10th floor (top floor) with a city view. Albeit the view was over rooftops and the port, my sister and I did not have anything to complain about as we had the sunshine on our balcony all day and also what else could you expect from a hotel we were using for a city break? We were lucky enough to have a high floor so we were able to see the ships and workings of the port which was different to the usual sea or hotel pool view. The rooms were beautifully decorated and the pool area was clean and also modern with a great view of the beach just below. Breakfast each day was also very nice, a large selection of food, drinks, fresh fruit and we were able to find an available table on both days. Overall, our stay was a great one, and if returning to Las Palmas, it would be my first choice again!
Comment from Hotel Management
Oct 18, 2016 by Revenue Manager
Dear Leanne, Thank you very much for your great review. It is a pleasure to know how much you enjoy your stay with us, including our staff, service, room facilities and our great location. We will be happy to welcome you back soon. Best regards.
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Room wasn't very safe for me or for my friends,

4 out of 5
by from Lebanon
Posted Sep 4, 2016
Pros: Hotel location is amazing, and food is nice
Cons: Hope to find solution with the safety
Location: Amazing location in the center close to the beach and good restaurants. I enjoyed my stay.
We suffered from room key, the doors where open all the time, happened with me and my friends. Hotel must find solution for rooms key.
Comment from Hotel Management
Oct 18, 2016 by Revenue Manager
Dear Agoub, Thank you very much for taking your time to write about your stay ith us. We feel sorry to hear that you had problems with the room key. We have taken note of your comments and we will do our best to solve it as soon as possible. We hope we can be able to welcome you back soon. Best regards
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