Ratings based on 204 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from uk
Posted Jun 11, 2017
nice and clean apartment. reception staff wasnt to happy to help... lots of gays in end of may.
Posted Mar 29, 2017 on Hotels
Excellent HolidayPosted Mar 19, 2017 on Hotels
Great stay at this particular hotel, no yobbish behavior that you would typically find in most tourist areas. Staff on site were very helpful and friendly, always welcomed with hellos and goodbyes.
by A verified traveler
Posted Mar 5, 2017 on Hotels
Posted Dec 25, 2016 on Hotels
by A verified traveler from US
The worst hotel everPosted Nov 20, 2016
Cons: Everything, from rude staff, pool and rooms.
Location: Good location, close to a small shopping mall and about 10 minutes walk to Yumbo center.
Arrived early at 10:45. I know check in doesn't start before 2:pm. I asked if possible to check in earlier, rejected as hotel was full and was told to go around for 3 hours till room is ready instead of offering a cold drink or invite me to stay at the pool. Came back at 13:30, asked if the room was ready, still not. As I was waiting, 5 German guys walked in and checked in easily.The receptionist who checked them in, the same guy who helped me was very nice to them. At that time I was furious and approached the guy again and asked about my room. In a rude way, not yet, few more minutes. Finally I got my room at 2:00 pm. The same with the rest, don't smile and not helpful. They need to be trained with human touch.
by A verified traveler
Hotel is "OK"Posted Nov 15, 2016 on Hotels
Ask for a room not facing the busy road to the beach. Also be aware there at no fans in the rooms and you pay for WIFI.
for Everyoneby A verified traveler from Hove uk
Posted Sep 29, 2016
Pros: Great location ,
Cons: rooms are a disapointent
Public areas are nice and modern,rooms very dated and in need of refurb, beds very hard.
for Everyoneby A verified traveler
Good value for money hotelPosted Sep 6, 2016
Very conveniently located hotel, close to beach and yumbo centre. New modern facilities and though bedrooms are dated, are comfortable and cleaned daily. They have excellent staff who are very friendly and helpful, and provided individualised touches such as a surprise bottle of cava as a birthday present.
for Couplesby A verified traveler from spain
Great locationPosted Sep 3, 2016
Pros: Fabulous terrace in suite 1203
Location: Great location, walking distance to sea & nightlife
We stayed in a superior junior suite, but not all suites are equal. The terraces vary enormously, room 712 has a large terrace with 2 deck chairs, we got moved to room 1203 which has a massive terrace with 2 sun loungers and a separate seating area, absolutely fabulous. Both rooms are the same price! Inside the rooms are very similar. Stayed twice, once in May and never noticed the lack of aircon, second time in August. No aircon, it was stifling. I don't understand how a 4* hotel doesn't have aircon. But a great location, breakfast is average, dinner is better, great selection of food.