Ratings based on 174 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Brighton

Overall a nice stay.

Posted Feb 12, 2017
Location of hotel excellent. Room pools,bars and sun terrace all excellent. 2 disappointments. The food whilst plentiful and varied wan not 4 star in quality. I am a "foodie" so i may expect more of food than some peoe! The spa (consisting of one dry Sauna cabin and massage rooms ) was tiny and had to be booked in advance.
Comment from Hotel Management
Feb 13, 2017 by Guest Experience Manager - Occidental Margaritas, Hotel Management
Dear Chris, Thank you for your comments. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. About your comments about the "Spa", we do not advertise that there is a Spa in the hotel. There is a Beauty Saloon with Sauna and services such as massage, manicure, ecc. and, certainly, previous booking is required. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

Great hotel in Gran Canaria

Posted Jan 16, 2017
Our room was a good size with balcony looking at the pool. We needed a doctor and the nearby beach clinic was excellent although expensive. The afternoon games were fun. The dinners were very good. You have to pay for drinks at dinner...no free water. We enjoyed Playa Maspalomas with its boardwalk. The dining room at hotel is very crowded.
Comment from Hotel Management
Jan 30, 2017 by Guest Experience Manager, Hotel Management
Dear Diana, Thank you very much for your lovely review on Expedia. We are so glad to know that you had an amazing time at our hotel Occidental Margaritas. Moreover, we are happy to read that our rooms were of your liking and comfort. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. About the restaurant, we are very grateful to read that our dinners surpassed your expectations. On the other hand, we inform you that there are 3 hours and a half for dinner time, in order to spread the affluence of people. In addition, drinks are not included in Half Board, however, you can have drinks included in the dinner with a suplement, you could have arranged this at reception. For the future, please do not hesitate to contact our reception staff for any assistance. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards from Gran Canaria
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2016
Great hotel - central to ameneties in Playa del Ingles with buses available to beaches. Staff all very pleasant and helpful. Food varied and nice.
Comment from Hotel Management
Nov 29, 2016 by Guest Experience Manager, Hotel Management
Dear guest, Thank you for your review We are glad to know that you enjoyed a successful holiday at our hotel Barceló Margaritas. Moreover, we are happy to read that our food was of your taste and our staff gave you an excellent service Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from malaga

Posted Nov 26, 2016
Excellent hotel :-) :-) :-).......................................................................
Comment from Hotel Management
Nov 30, 2016 by Adjunta de Dirección, Hotel Management
Estimado Sr. Olmos, Un placer recibir clientes como usted. esperamos verle pronto. Muchas gracias por su comentario. Un cordial saludo Adjunta de Dirección Barceló Margaritas
5 out of 5
Recommended
for Other
by A verified traveler from Ontario

Nice hotel

Posted Nov 8, 2016
Location: Beach holiday spending time on the beach in Playa del Ingles. Conveniently located near Yumbo Shopping
Nice hotel, helpful staff. Took the half-board option. Wish I had taken the all-inclusive as drinks for dinner tmie were more expensive than in other bards in town. Food was good and diverse.
Comment from Hotel Management
Nov 13, 2016 by Assistant Manager, Hotel Management
Dear Yves, We are really happy to read that you liked so much our Hotel and of course the service provide by our staff. We hope to see you again. Thank you so much for your review Kind regards Assistant Manager Barcelo Margaritas
5 out of 5
Recommended
for Everyone
by A verified traveler from m

well kept hotel

Posted Oct 20, 2016
hotel was very clean and welcoming , staff in reception were helpfull and bar staff were just as nice. room was modern and was cleaned everyday to a high standard. entertainment was good both in the day and on the night.
Comment from Hotel Management
Oct 23, 2016 by Assistant Manager, Hotel Management
Dear guest, Thank you so much for your review. It is a pleasure to hear that you have enjoyed your stay with us. We hope to see you back soon. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very close to bars and the Yumbo centre

Posted Oct 15, 2016
Stayed here 8 times - Home from home. Staff are very professional and the food is very good.
Comment from Hotel Management
Oct 23, 2016 by Assistant Manager, Hotel Management
Dear guest, Thank you so much for your time spent on reviewing us. We hope to see you back soon and make you feel at home again. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Newbury Berks

Very clean and friendly hotel excellent food

Posted Sep 16, 2016
Location: Lots of shops bars and restaurants
Great hotel one quite pool and one busy great staff good location
Comment from Hotel Management
Oct 23, 2016 by Assistant Manager, Hotel Management
Dear Dave, We are very happy to read that you have enjoyed your stay with us, especially the upside pool. We would be honored to host you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Some improvements needed

Posted Aug 31, 2016
Good food, lovely comfortable rooms. Need to look at easier access between the main hotel and suites. Lots of walking and steps not ideal for the disabled. Entertainment needs overhaul. Starts too late and not always appropriate for family audience. Overall a nice holiday but wouldn't make return visit.
Comment from Hotel Management
Oct 12, 2016 by Assistant Manager, Hotel Management
Dear Guest, First of all we would like to thank you for your review, we will use this information to keep improving the services we provide. On the other hand, we are pleased to hear that you liked our food and rooms. Kind regards Assistant Manager Barcelo Margaritas
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, England

Nice Hotel close to bars and entertainment

Posted Jul 26, 2016
Pros: Location
Cons: Lifts more reliable when you are on 7th/8th floors a considerable climb for older guests.
Location: We like the bars and entertainment at nearby centres.
We have been going to this Hotel for the last 27 years it has changed considerably over the years. I preferred the old styled rooms with baths and storage drawers in the rooms also carpeted it was a lot quieter