The location is perfect, just a few steps from metro Gran Via. The interior decoration (corridor and rooms) is tasteful. The staff is nice, in particular the super friendly young Romanian guy, Giorgia. Wifi is bad sometimes. Water does not drain well in the shower. Like in most hostals I've seen, noise is a big negative factor, and walls are paper-thin. When one has quiet neighbors, it can be a pleasant stay. I made two stays here, during my first stay, my "neighbor" was very noisy, coughing all the time (he was probably sick) and watching TV on high volume until 6AM -- I was totally unable to sleep. Impossible to change to another room coz the hostal was full, according to the staff I talked to. During my second stay, my neighbor was quiet, so it was quite a nice stay. Strangely, plumbing makes incredibly loud noise. When someone takes a shower nearby, the noise is stunning, the first time I heard it, I thought the TV in my room had gone crazy.