Ratings based on 6,904 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Guildford

Great hotel. Lovely staff. Bustling location.

Posted Feb 20, 2018
Lovely hotel. Big room. Beautiful terrace with fab views. Staff really friendly and helpful. Very central location. Close to metro, restaurants and shops. And it’s easy to walk to the beautiful old squares, the fantastic covered market and main sights. The only proviso is that the central location right in the thick of it on the Gran Via means it’s really busy and noisy all day and all night if you face the road. The windows are double glazed but if, like us, you want fresh air then you have to put up with a lot of noise. It’s a great hotel tho and we would recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent hotel but a bit close to red light area

Posted Feb 20, 2018
Pros: Helpful staff, position in city, very good breakfasts and first class housekeeping
Cons: Tea and Coffee in room or at least complimentary water (€2 a small bottle in mini-bar)
Location: Plenty of cafes and restaurants nearby and close to two Metro stations
Everything first class. When I came to pay for the two breakfasts I had had during my stay, I was told "That's Okay, on the house with our compliments".
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Superbly situated in the centre of Madrid.

Posted Feb 18, 2018
This hotel exceeded every expectation. The hotel staff were incredibly friendly and helfpul. We were delighted by our room which was spotlessly clean and comfortable. Everything had been thought through from bath robes, slippers, magnified mirror, toiletries and an abundance of fluffy, clean towels. Our room was cleaned every day and a chocolate was left for us - much needed after hours of walking. The breakfast was superb. Again the waiting staff couldn't do enough to help, and the view from the window was magnificant. We will book again, and recommend to friends......
Comment from Hotel Management
Feb 19, 2018 by Eva Garcia, Hotel Management
Dear Heather. Thank you for staying with us, for sharing your experience hear to read and for recommend us to your relatives. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso Tx

Great hotel

Posted Feb 17, 2018
Great location, great staff, overall great experience
Comment from Hotel Management
Feb 19, 2018 by Eva Garcia, Hotel Management
Dear Omar. Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon. Kind regards, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from costa rica

Absolutley relaxing

Posted Feb 17, 2018
Great location Beautiful hotel very helpful and kind staff Great place to relax after a long day out. Very clean and comftable Overall amazing Will always recommend it
Comment from Hotel Management
Feb 19, 2018 by Eva Garcia, Hotel Management
Dear JR. Thanks for taking time to post your review of our hotel and for your recommendation. We do appreciate all the great comments about our location, cleaning and comfort. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire

Fabulous Hotel in a great location.

Posted Feb 16, 2018
The Atlantico is a great hotel superbly situated. The room was very spacious and spotlessly clean. The staff were very friendly and helpful. The breakfast selection was excellent and good value, give the rooftop terrace bar a go.
Comment from Hotel Management
Feb 16, 2018 by Eva Garcia, Hotel Management
Dear B. Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, room, breakfast and cleanliness. Thank you also for your mention of the hotel staff. It is glad to know you enjoyed the rooftop bar too. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Wonderful hotel in the perfect location!!

Posted Feb 14, 2018
Our first trip to Madrid. We picked Hotel Atlantico and the location was beyond amazing. If u want to walk you can get to everything. If not metro stations are just minutes away. Restaurants, shopping, coffee shops are right there. The staff was amazing and always available to help us with any questions. Would highly recommend. We would defend book again if we return to Madrid. The city is amazing, extremely clean and the people were all friendly and helpful!!!!!
Comment from Hotel Management
Feb 16, 2018 by Eva Garcia, Hotel Management
Dear Jamie. Thank you for your review, your recommendations and your full marks. I am delighted to note that you enjoyed the hotel and location. Most of all though I am especially pleased that you enjoyed the service provided by our staff. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2018
Great location, English speaking staff were helpful. Great balcony overlooking Gran Via
Comment from Hotel Management
Feb 13, 2018 by Eva Garcia, Hotel Management
Dear Guest. Thank you for your review and your full marks! I am very happy to hear you enjoyed our location and views. I have shared your kind words with our staff. We hope you get to make it back to see us sometime soon. Kind regards, Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from El Pado,TX

Exelente service and location

Posted Feb 13, 2018
The room was beautiful and well decorated, the location is exelente, metro station near, shopping, restaurants near.
Comment from Hotel Management
Feb 16, 2018 by Eva Garcia, Hotel Management
Dear Jorge. Thank you very much for your beautiful pictures and your lovely comment. We are very pleased to read you have enjoyed the room and our central location which we know how important is to make easier visiting the city. We really hope there'll be another chance to have you all here soon. Eva Garcia-Assistant Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Preston, UK

Lovely hotel locatd centrally

Posted Feb 12, 2018
Very pleasant experience. Welcoming staff. Whole building well maintained and clean. Lovely room. Hotel located close to shops and within walking distance of museums and other tourist destinations.
Comment from Hotel Management
Feb 12, 2018 by Eva Garcia, Hotel Management
Dear Prema. Thanks for taking time to post your review of our hotel. We are very happy to hear you had a pleasant stay with us. We do appreciate all the great comments. Thank you also for your mention about the hotel staff. We hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director