Ratings based on 2,504 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Good hotel at a great price in a fab location.

Posted Nov 11, 2017
Pros: The location is perfect for all that Madrid has to offer and the Concierge are very friendly and helpful.Clean sheets and towels everyday,pure luxury.
Cons: The bathroom needs an update.
Location: Perfect location,next to Sol square which is a main gathering point in Madrid.Good bus and metro connections.Lots of shops and eateries near by.
Very good hotel in a great location.The price is excellent for the standard you receive. Friendly staff and excellent Concierge.Nice and comfortable bedroom with clean sheets and towels everyday and a turn down service at night,which for me is luxury.Bathroom a bit dated but clean,well appointed and lots of great toiletries.Very quite room,well soundproof and a comfy bed.Had a great stay and would recomend for a trip to Madrid.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, centrally located

Posted Nov 3, 2017
Excellent location with walking distance to all destinations. Rooms are not modern, yet spacious and clean. Staff was very nice (for Spain).
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2017
Great hotel, perfect location, we would certainly stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Posted Oct 27, 2017
Great location, a very good and traditional hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from HAIFA ISRAEL

ELEGANT.hELPFULL STUFF.OUR ROOM WAS QUIET.

Posted Oct 27, 2017
Pros: THE LOCATION.0THE ROOM AND THE STUFF
WE SENT MAIL BEFORE ARRIVEL ASWE ARRIVED AT MIDNIGHT THE RESPOND WAS FAST AND OUR REQUST FULLFILD.OUR SUITCASE WAS LEFT BEHIND BY THE AIRLINE AND THE STAFF HELPED US TO RECLAIM IT.THE LOCATION AND T
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Excellent ❤️ Perfect location and very helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
The location is in the city center which is excellent . There are a lot of stores and restaurants near by. The palace and other historical sites are within walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Good but too expensive

Posted Oct 10, 2017
Pros: See above
Cons: Reduce the price
Location: Location is perfect
Perfect location near subway, perfect service and staffs. But it's very expensive hotel plus 20 euros for breakfast for each person plus 20 euros each day for parking
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Oct 9, 2017
You can walk everywhere from the hotel. Good clean basic rooms, very good breakfast, excellent stuff. Recepcion and the consierge services are great.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Business like hotel close to Plaza del Sil

Posted Sep 23, 2017
Walkable. Clean with amenities Right be plaza. Not a lot of character but reliable