Ratings based on 4,130 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Birthday treat

Posted Jul 9, 2017
A wonderful hotel set in centre of a magnificent city. Spent a great six nights in this beautiful accommodation. Wine and fruit bowl a lovely welcoming gesture. Have recommended hotel to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

excellent superior room

Posted Jul 9, 2017
Pros: location, superior room , new room
city center, every thing was very nice and i like it
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Convenient location

Posted Jul 5, 2017
Everything is good except the bathroom is open. If you with someone you can hear, smell, or see what's the person is doing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very well located, nice modern place.

Posted Jul 1, 2017
Pros: Location and moderns
We wele very well impressed by the location near the main center downtown in Madrid, and the hotel amenities are great, the rooms are very well equipped and designed.
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is central to Madrid. Fully enjoyed it

Posted Jun 28, 2017
Pros: location
Cons: nothing
Location: all downtown is within reach
Fantastic staff and location especially as Real Madrid was celebrating La Lega Campione
5 out of 5
Recommended
for Everyone
by A verified traveler from South London

Funky, modern hotel

Posted Jun 10, 2017
Stayed in room over looking street with little balcony and large rain shower. Facilities good air con, fridge, safe, 2 TV's, hairdryer, mini shampoo etc including razor and saving cream which is handy particularly if you have flown their with just hand luggage. Very modern design. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted May 23, 2017
Pros: everything
Cons: Coffe served individually rather than via queuing at a machine
Location: Shops, Royal palace, Prado. The main station is worth seeing if nearby. Visit the Museo Cerralbo.
Second time I have stayed at the Regina which I think is an excellent hotel. Well situated in Madrid, it offers excellent service ,cleanliness and food. The bar is not bad either.
5 out of 5
Recommended
for Everyone
by A verified traveler from tyne and wear

Good hotel, nice and friendly staff

Posted May 23, 2017
Pros: Every thing
Location: Great location,for restaurants,bars and transportation
Easy and quick booking in, hotel room cleaned every day,well up dated,staff very helpful
2 out of 5
by A verified traveler from UK

Central

Posted May 23, 2017
The staff at this hotel are amazing and had no fault with any of them. Fast check in etc. Issue I had is that there is work happening at the hotel on the floor that our room was. In fact the work was right outside the window, literally. It was very noisy and the staff were using the fire exit which was also right beside the room, so loud door bangs 1st thing in the morning. You could hear other people above us and every noise in the corridors.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel & restaurant in heart of town.

Posted May 22, 2017
Very helpful staff. Easy to locate hotel. Rooms were very clean