Ratings based on 560 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Business Travelersby Uffe
Good and practicalPosted Jan 6, 2016 on HotelClub
Good location and good level of basic service. Most things worked out properly.
for Familiesby A verified traveler from NZ
Close to city sights, quiet rooms, the spa a bonusPosted Dec 23, 2015 on Wotif
Pros: Location, staff, rooms, breakfast buffet, pools
Location: Plaza, shops, restaurants, theatre, palace, gardens
The hotel is a grand old building with great character. I really loved staying here and would go again. Everything works and the people were helpful. Just like everything we found in Madrid.
for Otherby London traveller
Good centrally located hotelPosted Dec 15, 2015 on Ebookers
Nice hotel. Reception area dated, but staff friendly & helpful. Room a little dated but very comfortable & well maintained.
for Couplesby Cod123
Highly recommendedPosted Dec 7, 2015 on Ebookers
We had a great holiday, beautiful city, lovely hotel which was very central. Great experience
by Daniel from London
great location, nice roomPosted Nov 23, 2015 on Hotels
I have been there before, tasty breakfast, good location, nice staff, they moved me straight away when I complained about the shaft noise on the 11th floor
for Getaway With Friendsby Jarmila S.
AwsomE friends holiday :) amazing city..brilliant location )Posted Nov 22, 2015 on Ebookers
Went onto a friends holiday and we had amazing stay at the hotel. .The spa was really nice and well decorated..didn't like that it was only free for 4 hours in the morning , then they charge you for swimming pool and spa facilities..I thought it was in the price for the hotel..Other then that everything was perfect..rooms big and bed super comfortable. .
for Everyoneby A verified traveler
Excellent location.Posted Nov 10, 2015
Pros: The decor.
Cons: Those things i have already mentioned.
Location: Excellent shopping area. Very near to royal palace.
Lovely hotel excellent location. but heating control not working. Much too hot. on reporting this man came immediately to fix but no improvement. This hotel has dangerous doorstop in front of toilet. Also no milk supplied with tea making facilities.
for Familiesby A verified traveler from El Salvador
Posted Oct 20, 2015
Pros: The confort, the ubication and the clenning.
Location: Gran Via, Plaza España and Plaza del Sol.
I felt very good. The people of hotel is very nice.
Posted Oct 12, 2015 on Hotels
for Everyoneby A verified traveler from Toronto
Good Central Madrid hotelPosted Sep 23, 2015
We liked Senator Gran Via 70 better than sister hotel on GranVia 21. Rooms are bigger in 70. Location is very close to Plaza Espana. For people who choose Renfe from airport walk from Principe Pio station is about 15 min. Sol is about 10 min.