Ratings based on 596 Verified Reviews

3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Hotel near center

Posted Jun 3, 2017
Hotel is withing 15 min walking distance to Plaza Mayor, Plaza del Sol, Mercado San Miguel and other attractions. Comfortable stay.
2 out of 5
by A verified traveler

Close to stores area

Posted May 20, 2017
Close to downtown Madrid, near by many stores on a heavy traffic avenue. The room was not clean, the staff was nice, the hotel facilities were very poor, the bathroom was poorly cleaned and the room had a fly that was difficult to deal with. The web shows some facilities that looks very nice but when you check in they send you to another building that is not like the web photos
5 out of 5
by Jose A

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from ab, canada

I definitely recommend

Posted Nov 15, 2016
Pros: Excellent location, good shopping and dining near by, breakfast offered by hotel at reasonable extra cost was very good. Basics were met: confortable bed, clean, comfortable clean bathroom. Very nice and helpful staff. Family friendly.
Cons: No complaints. I stayed for three days, room was cleaned everyday, room very comfortable for a nice sleep after being out all day.
Location: Excellent location, good dining and shopping nearby, close to city's main attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very nice hotel!

Posted Nov 7, 2016
Pros: I like a lot the location. The price was very reasonable and shipper than others hotels around. The staff was very nice and the room and bathroom were great.
Cons: I didn't like that the room doesn't have coffee machine to
Location: Many shops, restaurants, museums and parks nearby
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Cork, Ireland

Hotel central and convenient for all amenities

Posted Sep 19, 2016
Pros: Convenient central location within walking distance of all the popular sightseeing sites. Friendly helpful staff
Location: Central location convenient for the Royal Palace, the Cathedral, Museums, People's Park.
A small friendly hotel within walking distance of the city centre. Although breakfast available in the hotel there are plenty of cafes in close proximity which are cheaper. I would certainly consider staying in this hotel again when returning to Madrid.
3 out of 5
by A verified traveler

Posted Sep 8, 2016 on Orbitz
Great location at Gran Via Avenue , but noisy. Only two very little elevators.
4 out of 5
by A verified traveler from USA

Great stay

Posted Sep 6, 2016 on Hotels
The location was great and the bathroom was nice. Overall a great time here. Walls were a bit thin and you can hear other people, but the room was nice and the location was convenient.