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Staff helpful and pleasant. Jose in particular went out of his way to help us unlock a suitcase at a late hour of the night, when he did not have full staffing. Otherwise, comfy beds. But dimly lit rooms. Good overall.
The staff were so hopeful on arrival and very accomodating with our needs. Really good location, really quiet considering the area and the rooftop bar is amazing!! Quite pricey tho. Love to stay here again
I booked a standard room but was upgraded to premium as Expedia Gold member. The room was huge and just perfect. Even though it was facing Gran Via street, noise waa minimum except police cyrons which can be heard all over the place. I have no negative comments whatsoever.
The hotel is great! Very well situated with lots of shops, bars and restaurants nearby. The Metro station is 1 minute away. The rooms are large by European standards, comfortable with great decor. I would definitely stay here again.
This place was amazing. The staff was extremely helpful and they spoke English which was nice! This place is in the center of the city so it makes it perfect for walking around and being so close to the action. The only thing to note is that you will need to buy paper towels/hand soap etc because ...
The hotel was hard to find and there are multiple TRYP hotels that are right next to each other in Gran Via. Being in Gran Via, you are closer to Palacio Real. The hair dryer would stop working after a couple of minutes but fortunately, I had my own so I just used mine. However, it was a pleasant ...
My children booked us this trip as a present for helping them with their wedding. The hotel was in an amazing location, staff was very nice and the room was pleasant.
A very nice, comfortable and well located hotel. The staff was very experienced and helpful. The best, the breakfast; the variety and freshness of the food was incredible.
It was a nice stay even though they don’t let you check in early. I always put in expedia to check in early but they said they don’t have any available rooms. The housekeeping gave us attitude because we left our luggage and get ready in their tiny storage and bathroom. On the other hand, the room ...
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