Ratings based on 243 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Almost perfectPosted Sep 3, 2016 on Hotels
Great place. Beautiful courtyard in the old part of the hotel. Excellent location. Only downside was that the breakfast was so extortionate that we had to go out for it. No problem as there are places less than a 2 min walk away but this was unnecessarily expensive.
for Everyoneby A verified traveler
Nice hotelPosted Aug 31, 2016
Pros: Friendly Staff
Location: Nearby restaurants and shopping
Nice hotel and very friendly staff close to shopping.
by A verified traveler
Posted Aug 15, 2016 on Hotels
Hotel excellent and service excellent - will definitely return. Location right in centre however it was not noisy in room as double glazed windows so perfect.
Posted Aug 14, 2016 on Hotels
for Everyoneby A verified traveler from Connecticut
Great place in the middle of townPosted Jul 27, 2016
Beautiful place to stay with a perfect blend of historic and current building. The staff is excellent and helpful. You can walk to all the important sites within a few minutes.
for Everyoneby A verified traveler from Los Angeles
nice hotel not easy to findPosted Jul 25, 2016
Pros: nice courtyard great bar close to everything
Cons: the rooms
Location: it is in the center of town close to all what you need to see as well as restaurants and bars
we stayed at this property for two nights it is in a central location you can walk everywhere the property is nice from the 16th century the rooms we got were not up to standard we had 4 rooms and we were all unhappy with the room our room the air conditioner did not stop going all night it did not matter what teperature you put it on I got sick
for Couplesby A verified traveler from philadelphia
excellent hotelPosted Jul 11, 2016 on Orbitz
Pros: hotel is a converted convent with a great location in a pretty city, beautiful superior room. one of best hotels I've stayed in during trips to spain.
Cons: maybe a gift shop but necessities can be purchased less than a half block away. direct train service would be nice.
Location: we went to see the alhambra and the cathedral, had romantic dinner near st. nicholas sq overlooking alhambra. outstanding.
excellent location, highly competent staff, beautiful room overlooking the courtyard, relaxing environment.
by Jeffrey from Hong Kong
Great location, a good hotel to stay at.Posted Jul 8, 2016 on Hotels
In general, it was pleasant. However, breakfast can be better.
for Everyoneby A verified traveler from London
Great Hotel but not 5 StarPosted Jul 6, 2016
Pros: Building, atmosphere, location. Helpful front of house staff.
Cons: Room finish. Restaurant service.
Location: Great Granada has so much to see.
Excellent front of house and reception staff. Room good but damaged decor and chipped glass top. Sheets not changed during stay not upto 5 Star standard. Restaurant ambience great but no Maitre D so service lacked polish. Food 75%
by Robyn from Perth Western Australia
Happy holidayPosted May 5, 2016 on Hotels
Our luggage was lost by airline and reception staff were a fantastic help to us. Would definitely stay here again and happily recommend this hotel to family and friends.