Ratings based on 239 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Melbourne, Australia

Posted Jan 14, 2017
Five star in excellent location. Our room was in the new section. Couldn't fault it, but would love to have seen the renovated palace rooms. Very helpful staff who spoke excellent English - helpful when I called for driving directions for the busy Gran Via.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy stroll to Cathedral area and restaurants.

Posted Nov 1, 2016
Pros: Staff very helpful and friendly. Spacious room overlooking the cloister.
Cons: Very very very noisy one night when there was a function in the restaurant - talking and drinking til midnight in the courtyard our room overlooked.
Location: Easy walking to everything!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Beautiful hotel as you would expect from a Marriot

Posted Oct 14, 2016
Pros: Beautiful courtyard with an excellent restaurant. If you want a gastronomic experience, try the restaurant. Expensive, but very innovative.
Location: You can walk to the Alhambra but it is a steep uphill climb.
Excellent hotel as expected from a Marriott. Close to the Alhambra and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Very comfortable and well located

Posted Oct 4, 2016
Pros: The room and bath were beautiful, and very quiet in spite of being on a major street. We walked to many sights and good restaurants.
Cons: Not necessarily a negative, but the hotel felt like a business hotel and didn't have quite the personal touch of others we visited in Spain.
Location: Near the Cathedral and Royal Palace. Short walk to Plaza Nueva for minibus around Albaycin. Taxi to Alhambra.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2016
Great location. Walkable to Alhambra if you do not mind a bit of a climb up the hill.
5 out of 5
by A verified traveler from Florida

The staff was perfect.

Posted Sep 14, 2016 on Hotels
The staff was perfect.
5 out of 5
by A verified traveler

Almost perfect

Posted Sep 3, 2016 on Hotels
Great place. Beautiful courtyard in the old part of the hotel. Excellent location. Only downside was that the breakfast was so extortionate that we had to go out for it. No problem as there are places less than a 2 min walk away but this was unnecessarily expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 31, 2016
Pros: Friendly Staff
Cons:
Location: Nearby restaurants and shopping
Nice hotel and very friendly staff close to shopping.
5 out of 5
by A verified traveler

Posted Aug 15, 2016 on Hotels
Hotel excellent and service excellent - will definitely return. Location right in centre however it was not noisy in room as double glazed windows so perfect.
5 out of 5
by Gabriel

This traveler left a rating score only Posted Aug 14, 2016 on Hotels