Ratings based on 138 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not a 5 star hotel

Posted Jan 17, 2017
Advertised as a 5 star hotel but does not live up. Service was not up to expectations, room was dirty and worn, breakfast was not good and did not compare to breakfasts at other Spanish hotels. Hotel has no common areas or bar. Overall, a disappointing stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!!

Posted Dec 23, 2016
An excellent hotel!! We are going to stay on the same one in Barcelona
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice central hotel

Posted Dec 20, 2016 on Orbitz
Absolutely stunning hotel! Big and spacious rooms fully updated right on the Gran Via. The Alcazar and Albayzin are within walking distance and the cathedral is right across the street The staff was also very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2016 on Orbitz
Hotel location is excellent! Their staff is very welcoming and helpful. My room was spacious and beautiful. My only problem with this hotel is that their bed mattresses were super uncomfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
4 out of 5
by A verified traveler

Great location! Comfortable modern hotel.

Posted Oct 24, 2016 on Hotels
Positives: Very nice, helpful Reception Staff! They suggested a very good tapas bar 2-3 blocks away. One Reception young man (on duty on September 16 at around 12:00 noon) helped us with our luggage and even walked out to the street to hail a taxicab for us to go to the bus terminal. Modern, nice hotel; comfortable room; comfortable beds; great bedside lighting. Had 2 sinks and 2 shower areas. Negatives: Room 205 - on major street - noisy with vehicular traffic all night long. Bathroom mirror lighting very dim for application of make-up. Very narrow space between sink/countertop and 2nd shower area. If person is using the 2nd sink, another person will not be able to pass to go through to the toilet cubicle. We had difficulties turning on shower controls.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels
Very good
3 out of 5
by A verified traveler

nice boutique hotel with a few problems.

Posted Oct 11, 2016 on Hotels
Pros - Nice rooms. Nice hotel staff, helpful and friendly. Cons - Wifi comes and goes... needed to be reset 10 times in 2 days. No parking, only public parking lot. Breakfast is weird... choices are limited and waitstaff is inexperienced.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington dc

Very good location

Posted Oct 2, 2016 on Orbitz
Very clean and comfortable ! Close to everything!