Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, Puerto Rico

Location is the best.

Posted Jan 31, 2016
Loved the whole experience. Plan to return in near future
Comment from Hotel Management
Feb 3, 2016 by rgarcia, Hotel Management
Dear Guest, Thank you for taking your time to write about your experience in our Hotel. It's a pleasure for us to read such a nice comments about your stay. We strive to ensure total guest satisfaction for all our guests. We hope you have the chance to visit us again in the future. Best regards, Ramón García, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Stay

Posted Jan 21, 2016
Great location, room, staff and restaurant. Our stay could not have been better.
Comment from Hotel Management
Jan 21, 2016 by fom, Hotel Management
Dear guest, We appreciate your nice comments about us. As you comment the romos are spectacular and full equipped. We hope we can welcome you back soon. Best regards, Ramón García Director
5 out of 5
Recommended
for Everyone
by A verified traveler

A lovely hotel: I highly recommend it

Posted Jan 7, 2016
Pros: Everything was perfect
The hotel is in a historic building in central Granada, in a modern very close to historic Granada. The old buiding is very charming: we have been upgraded to a superior room, with lovely details from 19th century. Reception personell is super helpful and charming: Martin, fro example, went out of his way to explain Andalusia beauty and must sees. An amazing stay, in a lovely place: it's like staying in a villa.
Comment from Hotel Management
Jan 11, 2016 by gm, Hotel Management
Dear Guest, I would like to thank you for your comments about your experience at Hospes Palacio de los Patos. We are very happy to know we have reached your expectations of relax and well-being and service. We have already shared all your positives comments to all departments. Will be a pleasure to welcome you back at our hotel on your next visit to Granada. Best regards, Ramón García General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Zentral gelegen, architektonisch interessant

Posted Dec 18, 2015
Gute Lage, supernettes Personal. Gerne kommen wir wieder
Comment from Hotel Management
Dec 21, 2015 by rgarcia, Hotel Management
Sehr geehrter Kunde, Vielen Dank für Ihr Komentar. Wir freuen uns sehr das Ihr Aufenthalt bei uns all Ihre Erwartungen getroffen haben. Wir würden uns sehr freuen wenn Sie weiterhin mit Hospes Hotels reisen und somit die selbe Philosphie und Wohlbefinden erleben. Nochmals vielen Dank für Ihr Aufenthalt und Ihre Empfehlungen. Auf ein baldiges Wiedersehen ! Mit freundlichen Grüssen, Ramón García Direktor
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Quiet hotel, yet in downtown area

Posted Dec 14, 2015
Pros: The courtesy and helpfulness of the staff, the cleanliness and the quiet position.
Cons: Nothing - it functions well.
Location: Close to the downtown restaurants. Short taxi ride to Alhambra and Albaicin.
Small problem with first room was quickly rectified by moving us to an upgrade.
Comment from Hotel Management
Dec 17, 2015 by rgarcia, Hotel Management
Dear client, First of all I would like to thank you very much for commenting your impressions about your stay at Hospes Palacio de los Patos. We have already shared all your positives comments to all departments involved. We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Granada. Best regards, Ramón García General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Somerset, UK

Quality central base to explore the city

Posted Dec 1, 2015
Pros: The care the staff took.
Cons: -
Location: This hotel was very central but some hotels are very near the Alhambra which is great on the day you want to go to it but not on the days you don't.
On arrival we received an upgrade to a suite. Every time we returned to the room it had been cleared and the bed turned down. The staff were very friendly and helpful. They really worked hard to make our visit enjoyable. Even when we left not long after 6am they brought us a coffee to help us to start the day.
Comment from Hotel Management
Dec 15, 2015 by rgarcia, Hotel Management
Dear guest. Thank for choosing our Hotel. We are pleased to read your comments in Expedia, knowing our guests are satisfied. Costumer feedback is key for us to keep improving our product and service. Best regards Ramón García, General Manager
3 out of 5
by A verified traveler

Es un hotel bien situado

Posted Nov 23, 2015
Pros: La situación y el servicio
Cons: El acceso al Spa y la decoración, con más mobiliario.
Es un hotel bien situado, en pleno centro, y con un servicio digno de mención por lo dispuesto a hacer una estancia agradable. Pero la decoración es demasiado fría y minimalista, lo que hace que la habitación no resulte acogedora. El Spa es estupendo de calidad pero tiene dificultad de acceso directo desde las habitaciones del edificio principal, sin tener que pasar por el patio o por una sala de reuniones.
Comment from Hotel Management
Dec 17, 2015 by rgarcia, Hotel Management
Estimado cliente. Gracias por compartir con nosotros su experiencia y dedicar un tiempo a exponer sus comentarios, tomamos nota de aquello que no ha sido de su agrado a fin de mejorar. Esperamos volver a verle por nuestra ciudad. Saludos cordiales. Ramón García. Director.
2 out of 5
Recommended
for Couples
by Carla

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Not Provided from Stockholm

Utmärkt hotell med förstklassig service

Posted Nov 11, 2015 on Hotels
Tre nätter i rum med häftig design. Tyst och lugnt inne i park. Utmärkta tips från mycket serviceinriktad personal. Toppenmat i restaurangen. Nära till det mesta.
5 out of 5
Recommended
for Couples
by LoTraveler

Super Stadthotel in Granada

Posted Nov 1, 2015 on Ebookers
Schönes, zentral gelegenes Hotel in Granada. Idealer Ausgangspunkt zur Besichtigung der Sehenswürdigkeiten in Granada. Auch das Abendessen ist sehr gut. Wir können dieses Hotel sehr empfehlen.