Ratings based on 156 Verified Reviews

3.6 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from London

Do NOT stay here. This is NOT a 4-star hotel.

Posted Feb 13, 2017
One of the worst hotel stay experiences of my life. First of all - we had paid for a double room with a tub. When we got there - they gave us a choice between a twin room with a tub or a double room with shower only. Second - the hotel was supposedly 4-star - but it felt more like a 2-star overall quality wise. But the worst part - was the thinness of the walls and we were surrounded by the most obnoxious hotel guests ever. You could literally hear your neighbors use the toilet. And they were laughing and singing until the wee hours. Absolutely awful. Impossible to sleep. The bathroom had a terrible layout and you had to squeeze your way into the toilet corner. Only window led into a 4-wall concrete courtyard. And the staff had no options to offer. Overall - terrible. Will not recommend and would never go back.
4 out of 5
by A verified traveler

Conveniently Located Hotel

Posted Dec 17, 2016 on Hotels
Good hotel for short stay and helpful staff. Great location for everything Granada has to offer.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels
1 out of 5
by Darren from Australia

really 4 star?????

Posted Aug 24, 2016 on Hotels
Not 4 star! Full Stop!
2 out of 5
by Aamir

Mediocre Hotel

Posted Jul 23, 2016 on Hotels
The first room was very uncomfortable due to poor air conditioning and I find it highly inconvenient and disturbing to have been forced to change rooms in the middle of the night. The second room was not entirely comfortable yet still marginally better than the first, with its ineffective air conditioning, inaccessible toilet and the fused lightbulbs. The breakfast was satisfactory to a certain degree such as with the fresh fruit and croissants, however we experienced mouldy bread, expired butter and a rather questionable-tasting omelette. Overall, I cannot honestly recommend this hotel.
5 out of 5
by A verified traveler

Great Granada base

Posted Jun 10, 2016 on Hotels
Very good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 30, 2016 on Hotels
3 out of 5
by Stuart

This traveler left a rating score only Posted May 28, 2016 on Hotels
3 out of 5
by Farid

Posted Feb 17, 2016 on Hotels
Expect to be charged for using the hotel parking without warning you in advance! Nobody informed us,
3 out of 5
for Everyone
by A verified traveler

nice hotel good location

Posted Feb 8, 2016
Cons: size of the bathroom
Friendly and helpful staff. Room is clean, the only problem is the bathroom is too small! The toilet is very close to the wall and it is very uncomfortable to use.