Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Stockholm

Centralt

Posted Sep 13, 2016
Väldigt varierande kvalitet på rummen. Vi fick ett rent och fint, våra vänner fick ett med mögel i duschen.
4 out of 5
by A verified traveler

Hotel perfecto para el turismo

Posted Sep 6, 2016
Nos alojamos tres noches y la verdad bastante bien. Lo mejor: La atención, cafe y té 24horas gratis, buena limpieza Lo peor: El acceso en coche, demasiado restringido, pero ya es mas cosa del Ayuntamiento de Granada
Comment from Hotel Management
Sep 9, 2016 by Director, Hotel Management
Estimado cliente, Muchas gracias por su opinión y por la valoracion de nuestro Hotel. Nos agrada saber que la atención recibida fue de su agrado y que pudiera disfrutar de nuestra ciudad. Será un placer verlos de nuevo cuando vuelvan a Granada. Saludos cordiales.
5 out of 5
by A verified traveler

Beautiful accommodations in excellent location

Posted Aug 19, 2016
The room was comfortable, the staff was helpful and friendly, and the location was perfect for touring all the major sites in Granada!
Comment from Hotel Management
Aug 20, 2016 by Lucía. Recepción, Hotel Management
Dear guest, Thank you for your overwhelming opinion and for your recommendation. It is really very important for us to know that you enjoyed your stay at our hotel. It is nice to know you felt comfortable in our establishment and it is really very important for us to know that you enjoyed your stay at our hotel and that the location was perfect for your plans between the city center and the Alhambra. We are also very grateful for your opinion about our Staff. They work everyday for our guests to make them feel "like home", and the best pleasure we can have is to know that we have managed to be helpful for you. We will be very glad if we could host you again in your next visit to our city. Best regards,
4 out of 5
by A verified traveler from from Austin, tx

Great location, wonderful staff

Posted Aug 8, 2016
You cannot beat the location - just a short walk from Alhambra and Plaza Nuevo. Staff was really helpful. Rooms are so so. But a really good value with the location in mind.
Comment from Hotel Management
Aug 9, 2016 by Director, Hotel Management, Hotel Management
Dear Sammie, Thank you very much for your feedback. We are glad to know that due to our location you enjoyed all the things that Granada offers to our guets.Thank you very much for your comment about our staff. We hope we can see you next time you visit Granada. Best regards,
4 out of 5
by A verified traveler from London

Central location, good value

Posted Aug 1, 2016
Pros: Centrally located in tourist area.
Cons: Due to its heritage building, the rooms are tiny.
Location: Alhambra, Albaycin, Carrera del Darro are just steps away!
The hotel is right by the main attractions at the bottom of the slope to Alhambra and at the entrance to Albaycin and start of Carrera del Darro walk. Conveniently placed for shops, restaurants and taxi rank (1 min walk). Don't worry about getting breakfast at the hotel; the local shops have better selection of breakfasts at similar (or cheaper) prices. Ana at reception was most friendly and helpful, speaking perfect English and will recommend good local restaurants (not rubbish over-priced tourist traps). The other guy at reception was helpful too but he was a lot more reserved and spoke less fluent English. Both staff made up for the small, basic room. Good value for a short stay.
Comment from Hotel Management
Aug 3, 2016 by Director, Hotel Management
Dear Tom and Lynn, Thank you for your review. We are glad to know that due to our location you enjoyed all the things that Granada offeres to our guests. Concerning to the size of the room, and as you have said, our building is from XIIIV and is protected. Thank you very much for your commentas about our front desck, we ara glad to know we have been helpful to you. We hope to see you next time you visit our lovely city, Best regards
5 out of 5
by Michael from Whitby

Great stay

Posted Jun 26, 2016 on Hotels
Nice room with great view. Beds were good. Standard continental breakfast. Would reccomend this hotel. Room was very clean.
Comment from Hotel Management
Jul 6, 2016 by Carmen, Hotel Management
Dear Michael, Thank you very much for your review. We are glad to know that you enjoyed your stay in our hotel and your room's views. We appreciate your comments about our cleanlees. It sounds great that the room was up to your liking. Best regards and see you soon.
4 out of 5
by A verified traveler

Très bien situé

Posted Jun 26, 2016 on Hotels
Très bien situé pour une première visite de Grenade, juste à quelques minutes de l'entrée de l'alhambra. Chambre simple et petite mais propre et très calme.
Comment from Hotel Management
Jul 6, 2016 by Carmen, Hotel Management
Chers clients, merci pour votre avis. Nous sommes heureux que vous avez apprécié votre séjour dans notre hôtel et notre ville. Nous nous ferions un grand plaisir de vous accueillir à nouveau dans notre hôtel si vous visitez Grenade une autre fois. Cordialement.
5 out of 5
by A verified traveler

Posted Jun 16, 2016 on Hotels
Comment from Hotel Management
Jun 20, 2016 by Carmen, Hotel Management
Dear guest, Thank you for your feedback. We are glad to know your stay was satisfactory and hope to see you next time you visit our city. Best regards
1 out of 5
by Jean-Luc from paris

meme pas 1 etoile a ce taudis bien place, horrible

Posted Jun 15, 2016 on Hotels
Hotel qui ne merite pas 1 seule etoile!! Notre minuscule chambre etait sans armoire, avec 1 seule table de nuit, avec 1 television minuscule, 1 odeur d'egout, 1 insonorisation desastreuse sans oublié le vieux lit pourri avec des ressorts tres fatigues... Nous n avons jamais de notre vie eu 1 telle chambre qui ne merite absolument meme pas 1 seule etoile et tres chere pour ce taudis!!! Bon accueil et bon emplacement pr ce taudis a fenetre au plafond
Comment from Hotel Management
Jun 21, 2016 by Carmen, Hotel Management
Chère Jean- Luc, Nous sommes désolé que notre hôtel n´était pas á l´hauteur de vos attentes. Votre opinion nous aidera à améliorer la qualité de notre service Concernant votre chambre nous voulons vous informer que la description de la même ainsi que ces photos sont déjà disponible sur la page web où vous avez fait la réservation. Toutes nos chambres sont bien insonorisées et sont équipées de tous les accessoires que nos clients ont besoin pour leur séjour à Grenade. De même, nos matelas sont de bonne qualité et sont en parfait état. Comme vous le savez, nous avions essayé de modifier votre réservation pendant votre séjour, mais ont été incapables parce que nous n’avions pas de disponibilité. Nous sommes heureux que avez été bien accueilli à votre arrivée et que grâce a notre emplacement vous avez eu la chance de vous profitez de notre ville. Avec nos meilleures salutation
5 out of 5
by Bryan from Melbourne, Australia

Great little boutique hotel

Posted Jun 13, 2016 on Hotels
Great little hotel on the road to the Alhambra and very close to all the other central Granada attractions. Rooms, while small, were comfortable, clean and quiet. WiFi was very good. There is also a lift in the hotel. We had breakfast each morning and the selection was reasonable given the size of the hotel. We made sure we had the fresh oranges and they were delicious. Staff were extremely helpful with recommendations on tours and places to eat. There is a small outdoor area on the second floor which is a nice place to sit and relax. Would definitely recommend.
Comment from Hotel Management
Jun 16, 2016 by Carmen, Hotel Management
Dear Bryan, Thank you very much for your review. We are glad to know that yoour stay was satisfactory and that you enjoyed our lovely city. We appreciate your kind words about our staff. We always do our best to be as helpful as we can. We hope we can host you next time you visit Granada. Best regards