Minibar, in-room safe, desk, iron/ironing board
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Reviews of Hampton Inn & Suites Stephenville

2.5 out of 5
Hampton Inn & Suites Stephenville
910 S Harbin Dr, Stephenville, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 323 out of 648 reviews" "
Rating 8 - Good. 184 out of 648 reviews" "
Rating 6 - Okay. 64 out of 648 reviews" "
Rating 4 - Poor. 48 out of 648 reviews" "
Rating 2 - Terrible. 29 out of 648 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Property conditions & facilities
Bed hard. Smoky smell. Slamming doors all night. Road noise all night. Extremely dated.
Stayed 1 night in Apr 2024

4/10 Poor

Russell

Grounds in disrepair and grown up around hotel. Room had s terrible musty smell. Bathroom is in dire need of repair and remodel due to a number of water leaks. Bathroom was disgusting.
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super spacious and clean.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, however, I didn’t make reservations in advance, took a chance and just showed up. At the counter, I was told there were no rooms available. I returned to my vehicle and reserved a room through Expedia with no problem. When I returned to check in and provided my confirmation number the lady at the counter again told me that there were no rooms available. I asked her to check the confirmation number and after discovering I had a reservation, her demeanor changed completely. Not sure how that works but I’d like to know why I was initially turned away but found a room on Expedia. Overall, the stay was good.
Stayed 2 nights in Mar 2024

10/10 Excellent

PAUL, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Good option in town
Stayed 1 night in Mar 2024

10/10 Excellent

LAURA

Liked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Sarah

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds were uncomfortable and the tv did not work. Breakfast was as minimal
Stayed 1 night in Mar 2024

10/10 Excellent

Philip

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathroom was full of mold on the ceiling and the beds were absolutely horrible. Mattresses felt like a 1970 Oldsmobile that needs shocks.
Stayed 1 night in Feb 2024

8/10 Good

Jerry

Stayed 1 night in Feb 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Matt

Stayed 1 night in Feb 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2023

8/10 Good

Sara Lynn

Stayed 5 nights in Dec 2023

10/10 Excellent

Kory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suzanne check-in was very courteous, professional, and accommodating. She made the experience very seamless and enjoyable. She is a very accomplished employee.
Stayed 2 nights in Dec 2023

8/10 Good

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Friendly helpful staff
Stayed 1 night in Dec 2023

10/10 Excellent

James D.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

4/10 Poor

Mariley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not well equipped in the rooms, the fitness center or the breakfast area. And most everything was out of order.
Stayed 4 nights in Nov 2023

2/10 Terrible

jake

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked this hotel specifically for the indoor pool but it is closed due to construction. That should be disclosed when booking hotel, very disappointed.
Stayed 1 night in Nov 2023

4/10 Poor

Josh

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed due to Maintenance? This needs to be relayed on all booking sites, thats the only reason i booked it was for the indoor pool
Stayed 1 night in Nov 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2023

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again.
Hotel was great! Good breakfast and clean room. The beds are in need of replacing but they are sleepable! Overall a good experience!
Stayed 1 night in Sep 2023
Response from Rose D. on Sep 25, 2023
Thank you for choosing us while in Stephenville! Glad you enjoyed the stay! Hope to have you back soon!

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

6/10 Okay

Devin

Traveled with partner
Uncomfortable bed
Stayed 1 night in Sep 2023
Response from Rose D. on Sep 25, 2023
Devin;Thank you for choosing The Hampton Inn and for taking the time to share your experience. I am disappointed to learn of your challenges and regret that we did not have the opportunity to address your concerns during your stay. Please know that we are continually looking to improve every aspect of the guest journey and it is only with constructive feedback such as yours that we can continue to improve our services on property. We value your patronage and look forward to welcoming you back soon.

6/10 Okay

Dinora

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dog friendly with a 75 dollars fee. I was a bit upset the amount for pet fee is not disclose here. They also charge and extra accidental 25 dollar fee wich they said they will refund in about 3-5 busa one’s days if no damage. I had a good time I just feel like the disclosing of fees should be more upfront. And yes I know their is always and extra pet fee but it would be nice to know how much it is
Stayed 1 night in Sep 2023

10/10 Excellent

Bret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great stay!!
This place was awesome!! Very clean and comfortable room. I would book this hotel anytime im in the area
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Don

Liked: Staff & service, property conditions & facilities
Good people working the desk.
Stayed 1 night in Aug 2023

6/10 Okay

Nicole

Traveled with family
Disliked: Cleanliness
Meh
Worn down condition, pool was kind of gross and there were dead spiders and bugs all over. The mirror did not attach to the wall and with a toddler that could have been very bad. We were supposed to have a suite with a king and they gave us a queen as she said suites weren’t available. Minimal breakfast choices. For the town it’s an ok place to stay but for anyone stopping through more than a night l May not recommend it
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I was surprised but it was a really nice place. Indoor pool and a very nice breakfast with a lot to chose from. I will definitely stay again.
Stayed 1 night in Jul 2023

6/10 Okay

Brandon

Traveled with family and small children, Business traveler
Liked: Amenities
Very disappointed paying close to $200 a night when the clock didn’t work, the light was missing a bulb and the shade, the curtain was barely hanging onto the rod and the AC unit didn’t work, the room would not get colder than 80s.
Stayed 1 night in Jul 2023

10/10 Excellent

Sommer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Julie

Stayed 3 nights in Jul 2023

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should be avoided.
Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023

2/10 Terrible

Kristal

Stayed 1 night in Jun 2023

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Real easy access. Close to Tarleton, eating and shopping. Very friendly service and a clean room.
Stayed 1 night in Jul 2023

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean and quiet
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful. Very nice room. Lobby was great for visiting with friends.
Stayed 1 night in Jun 2023

2/10 Terrible

Caleb

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel rooms AC was broken, I had to check out early!
Stayed 1 night in Jun 2023

2/10 Terrible

Scott

Stayed 1 night in Jun 2023

10/10 Excellent

Courtney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in May 2023
Response from -Rose D. on May 31, 2023
Thanks for the great comments! Hope to see you back soon!

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very very clean! Very spacious.
Stayed 2 nights in May 2023
Response from -Rose D. on May 31, 2023
Natalie;It was great having you with us! come back soon!