Interior

Reviews of Mauricia Beachcomber Resort & Spa

4 out of 5
Mauricia Beachcomber Resort & Spa
Royal Road, Grand-Baie

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 392 reviews" "
Rating 8 - Good. 160 out of 392 reviews" "
Rating 6 - Okay. 46 out of 392 reviews" "
Rating 4 - Poor. 10 out of 392 reviews" "
Rating 2 - Terrible. 6 out of 392 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela, Burns Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Food was fantastic!
Stayed 1 night in Jan 2024
Response from Saukat on Jan 20, 2024
Dear Angela,Thank you for your kind words. We are delighted you had an amazing experience with our artisans and enjoyed the fantastic food. Looking forward to welcoming you back.Best regardsSaukat BaubooaQuality Assurance Manager

6/10 Okay

Sachen

Stayed 2 nights in Oct 2023

8/10 Good

Cliff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed a week here. Its location is within walking distance of some local bars, restaurants and local supermarket/mall - about 15/20 min stroll. The staff absolutely made the stay. Everyone was friendly and helpful always greeting with a smile. Reception came to us and checked us in whilst sat in the lobby rather than at the front desk, a nice personable touch with welcome drink. They even assisted with contacting the airport on our behalf with our delayed bags. We had breakfast and dinner included. A really good variety which they altered to provide a bit of change - for dinner they had different themes like bbq themes Asian etc. We didn’t try the a la carte restaurant. We used pretty much all the facilities that were included free as part of the stay - kayak, waterski etc. The only thing we didn’t try was the paddleboard as it was a little windy that day. They also provide activities throughout the day like swimming pool exercises, yoga, stuff for kids etc. The spa was amazing. We visited twice for a massage and one with a body scrub. Only couple of small minor things: bar is open until 11pm. They have singing, entertainment etc which I believe most of the rooms face onto. It didn’t bother us much, but note it can be loud if you want an early night. A few flies were around the restaurant which could’ve been better attended to but nothing major given it’s all open air.
Stayed 8 nights in Aug 2023
Response from Saukat Baubooa on Sep 6, 2023
Dear Mr Gay-YaThank you for sharing your experience with us. We are delighted to hear that you and your wife had an enjoyable stay at our hotel. It is great that you appreciated our artisans' friendliness and helpfulness, as well as the variety of dining options and the included facilities and activities. We appreciate your feedback about the bar hours and the restaurant, and we will certainly take your comments into consideration. We hope to welcome you back for another wonderful stay in the future.Best regardsSaukat BaubooaQuality Assurance Manager

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our 25th anniversary stay at the hotel. Thanks to Krishna, Deepak, Amed, and all staff, we had the best time here!
Response from Saukat on Jun 27, 2023
Dear Tony,Thank you for having chosen Mauricia Beachcomber and for your kind review. I am pleased to read that you enjoyed your stay and it is also great to know that some of our team members made your stay more comfortable. We look forward to your next stay and it will be our pleasure to serve you again. With kind regards,Saukat BaubooaQuality Assurance Manager

6/10 Okay

James

Stayed 3 nights in May 2023

8/10 Good

Cristian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quality of the room was great!!! Pool area also was quite nice . A minus for Wi-Fi connection which was bad . Overall a pleasant stay!!!
Stayed 9 nights in Jan 2023
Response from Saukat on Feb 6, 2023
Dear Cristian,It was a privilege for us to have been at your service during your recent stay at Mauricia Beachcomber Resort & Spa.We thank you from the bottom of our hearts for your wonderful sharing and excellent rating.With respect to Wi-Fi, rest assured that your comments have been shared with our management team for the continuous improvement of our service.We are convinced that you will soon be back for other amazing moments.Greetings from Mauritius.Saukat BaubooaQuality Assurance Manager

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2022

6/10 Okay

Jessica

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Zivko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel in fantastic area.
Superior Room - 8/10. Decent size. Clean. Thinnish walls. Did hear our neighbours quite regularly. Bathroom - 8/10. Clean. Separate toilet which was a bit cosy. Bed - 8/10. All ok. Comfy but pillows were a bit soft. WiFi - 9/10. No issues. Often reached down to the beach. Gym - 9/10. Equipment a little dated but decent hygiene set up under Covid conditions. Evening Entertainment - 9/10. Very good nearly every night. Full marks to the exceptional covers singers and house band and to the close-up, table magician. Staff - 10/10. ALL staff were exceptionally friendly and helpful. ALL staff always strictly adhered to their own Covid rules. Masks were worn, hands were cleansed etc. Hotel - 9/10. Lovely view of the bay and the grounds were immaculately looked after. Buffet - 7/10. A slight disappointment. Breakfast was the same everyday. Lunches and dinners were very similar. Couldn’t help but feel there should have been a bit more variety. After-dinner cheese option only came out once, consisting of two types of cheese. This was heavily marshalled by the only cheese police I’ve ever encountered. Desserts were decent quality and we never went hungry. Other points to make… Dress code was long trousers for the evenings. I don’t do formal, so checked before hand that smart jeans were ok - which they were. The first night came and people were wearing pretty much what they wanted. And the only other niggle was that mask-wearing was never enforced. Would definitely recommend.
Stayed 7 nights in Nov 2021
Response from Saukat Baubooa on Feb 25, 2022
Dear Jonathan, Thank you for spending some of your time to provide your valuable feedback about Mauricia Beachcomber! It gives us an immense sense of satisfaction to see that you have enjoyed your time with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive. Your positive thoughts have been shared with the entire team. They are the true jewel of the resort, and I am very grateful you have mentioned many of them. We look forward to your next visit and we hope that you will travel to Mauritius soon and make Mauricia, your preferred destination again. Kind regards, Saukat Baubooa Quality Assurance Manager

6/10 Okay

Alexey

Liked: Cleanliness, staff & service
Номера старые, очень низкие потолки, ремонт сделан косметический, выглядит дёшево. Буфет не понравился, не прям плохо но на второй день есть не стали. К персоналу нет претензий.
Stayed 2 nights in Nov 2021
Response from Saukat Baubooa on Nov 22, 2021
Dear Mr Alexey, We thank you for your time in sharing your points of concern with us. Your feedback is extremely important to us in our quest of always improving our service and we are most grateful for your input. We are very sad that you were not fully satisfied with our various offerings. Nevertheless, we are grateful for the trust placed in Mauricia Beachcomber Resort & Spa. Rest assured that we have taken good note of your comments. We reiterate our wish to welcome you again to renew your experience with us and assure you of our constant efforts to improve. Yours sincerely, Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to unwind
Great setting with wonderful staff who are super friendly and helpful. My room was comfortable and the food was excellent. I really enjoyed my stay and would fully recommend Mauricia Beachcomber hotel.
Stayed 4 nights in Nov 2021
Response from Saukat Baubooa on Nov 17, 2021
Dear Keith, Thank you for the beautiful review and for choosing Mauricia Beachcomber for your recent stay in Mauritius. We all look forward to seeing you among us again and soon. Regards, Saukat Baubooa Quality Assurance Manager

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Good The Bad and the Ugly
Hotel was very good, but we arrived just before the Corona 19 lockdown. We had to leave 4 days early because of flights being cancelled. When we asked for a refund or credit for a future visit, they referred us to Hotels.com with whom we have been unable to make contact. Also wrote to Beachcomber but nobody is responding!!!
Stayed 7 nights in Mar 2020
Response from Saukat on Apr 7, 2020
Dear Leon, Thank you for your review. We are happy you enjoyed your stay among us and are sorry you had to leave before due to Covid 19. We hope to see you back to enjoy the lost nights. Best regards Saukat Baubooa Quality Assurance Manager

10/10 Excellent

claudiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Great hotel , A beautifull vacation , wondrefull personal, very tasty food , and drinks. I Highly Recomand this hotel
Stayed 5 nights in Feb 2020
Response from Saukat on Mar 18, 2020
Dear Claudui, We thank you for having chosen Mauricia Beachcomber for your holidays and also for taking the time to share your recent experience. We are delighted to read your appreciation on the different services and facilities we have offered. We all look forward to welcoming you back with us in the nearest future. With kind regards, Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like the location and access. the spa staff was very helpfull
Stayed 2 nights in Feb 2020
Response from Saukat on Mar 7, 2020
Dear guest, Thank you very much for the review. we are happy you enjoyed your stay. We hope to see you back soon. Regards Saukat Baubooa Quality Assurance Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Le Maurica is an excellent hotel, I travelled with my husband and enjoy the different dinner themes each night as well as the entertainment
Stayed 6 nights in Jan 2020
Response from saukat on Feb 28, 2020
Dear Joy, Thank you very much for the review. We are happy you enjoyed your stay among us and we hope to see you again soon. Best regards Saukat Baubooa Quality Assurance Manager

8/10 Good

Renier

Liked: Cleanliness, property conditions & facilities, room comfort
Le Mauricia 13 to 21 December 2019
Hotel was beautiful and room was excellent 5/5 Food was OK. Not a great variety from day to day. Especially at dinner. Lots of repeats from day to day 3/5 Service was OK but can be better. As a non French speaking guest we got the impression we were not “as important” as the French speaking guests
Stayed 8 nights in Dec 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Location of property is good - on the beach facing a lagoon with good selection of watersports. Good pool & bar. Food was horrible - bland & uninspired. Resorted to eating out even though had paid for half board
Stayed 4 nights in Nov 2019
Response from Saukat on Nov 18, 2019
Dear guest, We have well received your comments and are happy you liked the hotel location and our services. We are sorry that our food was not to your taste. Rest assured that if ever you decide to come back, we will shall be happy to assist you regarding your food preferences. Best regards Saukat Baubooa Quality Assurance Manager

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property, well located and yet quiet, staff were helpful and friendly, had wonderful night entertainment.thankyou La Mauricia beachcomber for a wonderful holiday.
Stayed 5 nights in Sep 2019
Response from Saukat on Sep 23, 2019
Dear guest, Thank you for having chosen Mauricia Beachcomber and also for sharing your recent experience. I am happy to read that you enjoyed our benefits and services. We hope to welcome you back for another stay soon With kind regards, Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Verified traveler

Stayed 9 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff great facilities. Hotel on the beach and good WiFi signal which was a must on the holiday
Stayed 8 nights in Sep 2019
Response from Saukat on Sep 23, 2019
Dear guest, Thank you very much for the review. We hope to see you again soon. Best regards Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathe car I hired was a let dow utiful surrounding. Everything perfect.
Stayed 7 nights in Aug 2019
Response from Saukat on Aug 21, 2019
Dear guest, Thank you very much for the review. We are happy you enjoyed your stay at Mauricia Beachcomber. We look forward to seeing you again. Best regards Saukat Baubooa Quality Assurance Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Good location. Great service. Food choices were varied but not catered for all.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet atmosphere, friendly staff, good accessibility
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

JP, mossel bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019

10/10 Excellent

JP, mossel bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the very pretty Grand Bay . Nicely set in coconut groves with plenty of sun beds
Stayed 16 nights in May 2019
Response from Saukat on Jun 17, 2019
Dear Mr Christopher, We thank you for having chosen Mauricia Beachcomber for your holidays and also for taking the time to share your recent experience. We are delighted to read your appreciation on the different services and facilities we have offered. We all look forward to welcoming you back with us in the nearest future. With kind regards, Saukat Baubooa Quality Assurance manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel spotless clean and staff are fantastic Buffet is the same everyday they need more variety
Stayed 13 nights in May 2019
Response from Saukat on May 17, 2019
Dear Guest, We thank you for the review and are happy you like Mauricia Beachcomber. We hope to see you again very soon. Best regards Saukat Baubooa Quality Assurance Manager

4/10 Poor

NoneOfYourBiz

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Didn't like anything. Basically Holiday Inn quality.
Stayed 1 night in May 2019

8/10 Good

Lauren, New York

Traveled with partner
Liked: Cleanliness
Overall a great hotel and would stay here again. The property is beautiful, the food was delicious and the included water activities are a nice touch. That being said, there were some issues that reminded you that you were not at a 5 star hotel. For instance, the staff, especially at reception were unhelpful and unfriendly. We tried to get directions to an excursion that was a 5 min walk way, and no one was willing to help us! I also asked for an iron one day, and they told me I'd have to go down to the basement and use the iron and ironing board down there. Very strange!
Stayed 4 nights in Apr 2019
Response from Saukat on May 7, 2019
Dear Mr Lauren, Thank you for sharing your recent experience at Mauricia Beachcomber Resort & Spa and we most appreciate you taking the time to share your feedback with us. We are very pleased that you had a wonderful stay with us and that your holiday was filled with memorable moments. We have also taken note with much concern of your comments regarding our Reception staff . Looking forward to your comments and providing us with the opportunity to further improve our services. Best regards Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Yugandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay !!
It was an absolutely amazing trip. Resort was stunning. Facilities and location was exactly what we were looking for. Friendly and very helpful staff. Will definitely recommend this resort.
Stayed 7 nights in Mar 2019
Response from Saukat Baubooa on Apr 1, 2019
Dear Mr Yugandran, Thank you for having chosen Mauricia Beachcomber and also for sharing your recent experience on this forum. I am happy to read that you enjoyed our benefits and services. We hope to welcome you back soon With kind regards, Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Kyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend!
Great hotel within walking distance of the town. The desserts during dinner were superb - probably the best we have ever experienced!
Stayed 3 nights in Mar 2019

8/10 Good

NJ, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and within a short walking distance to the shops and restaurants. Nice breakfast and dinner with a wide selection of desserts at dinner. Quiet a few activities at the beach front including free glass boat and snorkeling trips. Pool was clean and of decent size. Breakfast and dinner can get crowded. One feedback for the management will be if tables are reserved perhaps to leave a reservation sign on the table. Overall enjoyed our stay at the resort.
Stayed 9 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Ants and other insects were found in the room.other wise the room was okay.
Stayed 5 nights in Mar 2019
Response from Manuel De La Rosa on Mar 14, 2019
Dear guest, We thank you for the review and are happy that you liked your stay among us. We have also taken note about insects in the room. We hope to see you back again. Best regards Manuel De La Rosa Hotel Manager

8/10 Good

Nazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having multiple pools + a very calm, child-friendly beach. I liked the very impressive multi-lingual staff. Almost every staff member spoke at least 2 languages, and it was easy to communicate in French or English. The Italian and German guests also seemed to have no trouble. I did not like the lack of bins, forcing guests to carry rubbish back to their rooms to dispose of. I did not like the fact that the rooms had only 2 options for climate control; Air conditioning on and air conditioning off, with no further ability to set the temperature. I did not like being hassled at the buffet meals when I was with my young daughte. We were often told we were too early, too late, and the staff often tried to control the high-chair she was using. Maybe they were trying to be overly helpful, but it felt like they were encouraging us not to come to mealtime with a young child.
Stayed 12 nights in Feb 2019
Response from Saukat Baubooa on Feb 20, 2019
God morning, We thank you for your time in sharing your experience. Your feedback is extremely important to us in our quest of always improving our service and we are most grateful for the sharing of your information. We would like to seize this opportunity to thank you for having chosen Mauricia Beachcomber Resort & Spa for your holidays in Mauritius. It is through feedback such as yours that we are able to understand where we are doing well and where we may require to improve our services and standards. We are delighted to read that your overall experience was wonderful, the team will be thrilled to know that your stay has been filled with exceptional moments. We have also taken note of your recommendations. We look forward to welcoming you back in the future. Sincerely yours, Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2019

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand baie
Very handy for Grand Baie shops, bars etc
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The beachfront was great. Staff seemed a bit unaccommodating to go the extra mile for their customers, e.g to get an extra blanket for the room, to assist with making restaurant reservations, availability of knowledgeable staff to assist with recommending tours/activities in the evening
Stayed 4 nights in Jan 2019
Response from Saukat Baubooa on Feb 5, 2019
Good Morning, Thank you for sharing your recent experience at Mauricia Beachcomber Resort & Spa and we most appreciate you taking the time to share your feedback with us. We are very pleased that you had a wonderful stay with us and that your holiday was filled with memorable moments. We have also taken note of your comments. Looking forward to your comments and providing us with the opportunity to further improve our services. Kind regards, Saukat Baubooa Quality Assurance Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and facilities were good. The buffet style food in the main restaurant wasn’t befitting of the cost of the hotel but fortunately it was possible to book the A la carte restaurant which was lovely.
Stayed 6 nights in Jan 2019
Response from Saukat Baubooa on Jan 9, 2019
Good morning, Thank you for sharing your recent experience at Mauricia Beachcomber Resort & Spa and we most appreciate you taking the time to share your feedback with us. We are very pleased that you had a wonderful stay with us and that your holiday was filled with memorable moments. We have also taken note of your comments . Kind regards, Saukat Baubooa Quality Assurance Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Brad, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, has the best beach in Grand Baie! Staff are friendly and helpful. Hotel has lots of nice features, like gym, spa, large multiple swimming pools, pool bar, tennis courts. If I went back to Mauritius I would stay here again.
Stayed 13 nights in Nov 2018

6/10 Okay

Uwe, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entertainment to laud e.g. over the day or at night could not sleep before 11 p.m.
Stayed 6 nights in Oct 2018