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Our first room was a jacuzzi suite but the jacuzzi wasn't working properly. My husband went to the front desk and told them and we got moved to another room on a different floor. It was perfect! Thanks for making it right!
Freeway noise and early morning construction noise. The person who checked us in, Jo was very accommodating. Location good for our needs.
Very clean, very comfortable, shower head in 212 needs a new one. Staff was great except for a blonde woman with glasses, at check-in was very rude.
Very conveniently close to the mall. Excellent breakfast!! Pool was ok but my kids liked it. The TV in our room didn't work right, i had to stand up & point the controller behind the unit to change channels.
I chose this place because of the shuttle service to the Palace. It was fine. Not terrific, but fine. The room could have been cleaner and the view from our room was the air conditioning unit for the whole building. But whatever. The concert was great.
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