Ratings based on 796 Verified Reviews

3.1 out of 5
57% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Apr 23, 2017
Needed a few minor repairs, hot water not very hot. Very quiet and all rooms are smoke free, pets are allowed
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
It was inexpensive compared to others in the area. Close to the highways, restsurants
Comment from Hotel Management
Apr 14, 2017 by Aron, Hotel Management
we appreciate your feedback, Thank you very much
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hole in the wall

Posted Apr 13, 2017
Surprisingly comfortable.. the only thing was the guy next door yelling cocksucker to his girl friend .
Comment from Hotel Management
Apr 14, 2017 by Aron, Hotel Management
thank you very much for your feedback, we always appreciate Thank you
2 out of 5
by A verified traveler

Get what you pay for I guess.

Posted Apr 8, 2017
It is what it is. Cheap and quick overnight stay. Staff was friendly however.
Comment from Hotel Management
Apr 8, 2017 by Aron, Hotel Management
we appreciate your feedback Thanks
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Nice hotel for the price

Posted Mar 20, 2017
Pros: The price , the location
Location: There are plenty of bars around the hotel, as well as a Wallgreens
We were on a road trip and wanted something clean, comfortable and affordable, and this hotel definitely made it. It is not the best hotel in Arizona, but it is a good value hotel.
Comment from Hotel Management
Mar 20, 2017 by Aron, Hotel Management
Thank you for your comments, we work very hard to keep the property nice and comfortable Thanks you
2 out of 5
by A verified traveler from Arizona

UNCOMFORTABLE!

Posted Mar 16, 2017
Pros: It was clean.
Cons: New mattress'!!! Music channels on the cable line up.
The bed sagged horribly in the middle; I could feel and hear the springs in the mattress as I attempted to get comfortable. It was unsuccessful. Needless to say it was the most uncomfortable place I've every stayed; compounded by heavy traffic noise outside. The television kept stopping as though trying to 'load' the show; as though I was downloading the program.
Comment from Hotel Management
Mar 18, 2017 by ARON, Hotel Management
I am sorry that you were not happy, we will work hard to fix the issue you experience thanks for letting us know
1 out of 5
by A verified traveler from Glendale, AZ

Americas Worst Hotel

Posted Jan 31, 2017
It was so dirty! My friend and I could barely breathe when we woke up in the morning because it was so dirty. Don't stay here. Spend $20 more & go to Best Western. It would be so much better.
Comment from Hotel Management
Feb 18, 2017 by Aron, Hotel Management
we are so sorry that you were not happy, we will work hard to fix the issue you experienced
2 out of 5
by A verified traveler from Frederick, MD

Needs lots of TLC

Posted Jan 27, 2017
Room was cold, not well maintained. New bed blankets and towels needed. Looked like a renovation was started; newer counter top in bathroom. Tub did not drain well.
Comment from Hotel Management
Feb 18, 2017 by Aron, Hotel Management
We are sorry that you were no happy, we will work hard to fix issue you experienced
5 out of 5
by Jennifer

Posted Jan 23, 2017 on Hotels
It was a very nice stay, the owners were very pleasant people and I would stay again the next time we go up to Flagstaff
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
thank you for your comments, we work hard to keep our property clean comfortable
2 out of 5
by A verified traveler

Freezing room and no cribs

Posted Jan 23, 2017 on Hotels
When booking, amenities included baby cribs upon request, which I requested. Upon arrival, however, I was told they do not provide those or even have any on site. We also arrived during a snow storm, the temperature outside was below freezing, and so was our room. The heat was completely shut off and it took several hours for the unit to heat the room to a bearable temperature. Also the bathroom was tiny. I'm a small person and I could barely fit between the wall and sink when using the toilet. The location was nice and the staff was friendly, but because of the missing amenities and the cold room, I probably wont book again.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
We are sorry that you were not happy, we will work hard to fix the issue you experienced Thanks for letting us know