Ratings based on 876 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from St Paul

Best choice for a stay in Williams

Posted May 4, 2017
As we drove around Williams after checking in I felt we had booked the best spot for an overnight stay. Close enough to "Old Williams" but in a prettier setting. Well maintained hotel and comfortable room. Small bar and restaurant, which we didn't use, but nice to have. Nice breakfast in AM. On our road trip we stayed in nine different hotels/motels and this was the nicest and best value. I will watch for Best Western Plus properties again. The one thing missing - which was a mystery to me - no towel racks in the bathroom?!?There was room on the wall for them, esp if you removed some artwork. Without them you're left to lay damp towels on the counter and use the door hook, where the towels don't dry and are in the way. It doesn't make sense to me, esp in this era of trying to conserve on washing towels. Otherwise, a great spot to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from orange county ca

Great sunrise view

Posted Apr 21, 2017
Great hotel, perfect location. Staff and service was friendly.
Comment from Hotel Management
Apr 24, 2017 by Best Western Plus Inn of Williams, Hotel Management
Awesome Picture of the sunrise you got to experience! Thank you for staying with and for posting pictures of your adventures!
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay

Posted Apr 19, 2017
One of the best hotels to stay at when visiting the Grand Canyon. your approximately 45 minutes away from the Grand Canyon, 15 minutes away from Bear-Arizona. Small town of williams is great, hotel room was big, clean and the best part was the breakfast .....amazing !!! hotel staff was also amazing , great knowledge and check in was super fast.
Comment from Hotel Management
May 9, 2017 by Best Western Plus Inn of Williams, Hotel Management
Thank you for taking the time to review your stay! We are happy to hear that you enjoyed our hotel and the town of Williams along with your visit to the Grand Canyon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Will be great after renovation!

Posted Apr 18, 2017
Pros: Hotel staff, breakfast choices, and restaurant for dinner.
Cons: Appliances, update the furniture and decor, add in USB ports to charge devices, update lighting so lamps work on switches and light is whiter.
Location: Close to interstate and Route 66. Kind of isolated, but a gas station was at the entrance. A few miles away from historic downtown area. Very quiet.
The hotel staff was wonderful, the restaurant was convenient and the food was great. Lots of variety for breakfast. The only problems I had were due to age, but the hotel was just about to start renovations, so as long as they replace the exhaust fans in the bathrooms, make sure the locks on the windows can be unlocked to allow the window to open, and check the outlets to make sure they all work...and add in some USB charging outlets and whiter lights, this hotel will be awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Good breakfast

Posted Apr 18, 2017
A great place to stay when visiting Grand Canyon. It was comfortable and my family enjoyed a good buffet breakfast.
Comment from Hotel Management
Apr 20, 2017 by Best Western Plus Inn of Williams, Hotel Management
Please stay with us again even if you are not planning on visiting the Grand Canyon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel nestled in the woods 3 min from town

Posted Apr 17, 2017
Beds have memory foam which was a welcome surprise. Great place to rest between visits to a Grand Canyon and Bearizona. Amazing Native American sculpture and art through hotel, great for adults and kids. Loved the location too
Comment from Hotel Management
Apr 20, 2017 by Best Western Plus Inn of Williams, Hotel Management
We also love the local Native American art we have on display. It its great to know that you enjoyed your time with us
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Apr 13, 2017
With bar and dining facilities it was very convenient to not have to drive anywhere once there.
Comment from Hotel Management
Apr 20, 2017 by Best Western Plus Inn of Williams, Hotel Management
We are happy to hear you were able to enjoy dining in our Western View Steakhouse and Kachina Lounge
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Very pleasant stay for the Grand Canyon

Posted Apr 13, 2017
Pros: modern facilities - very clean, staff friendly and attentive, heated pool and jacuzzi, good breakfast.
Location: Used as lodging for visiting the Grand Canyon. Otherwise Williams Arizona doesn't have much to offer.
Very satisfied with facilities. Jacuzzi and pool heated - that was a great surprise. Bed mattress were wonderfully firm, thank you! In the bar: best 'rusty nail' my wife have had in a long time. Staff friendly and attentive, breakfast also good. We would stay here again.
Comment from Hotel Management
Apr 20, 2017 by Best Western Plus Inn of Williams, Hotel Management
Thank you for the high compliment of saying you would stay here again! Please do and enjoy a rusty nail in our Kachina Lounge.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville,SC

Very Comfortable Beds!

Posted Apr 12, 2017
The beds were heavenly! Pillows perfect. Our room was a little dated, heater very loud. Refrigerator worked great! Breakfast was good. The Staff is wonderful. Maids do a great job at cleaning. Convenient location to several areas.
Comment from Hotel Management
Apr 20, 2017 by Best Western Plus Inn of Williams, Hotel Management
Please come stay again soon as we will be finishing our guest room remodel in the next few weeks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy hotel with great breakfast

Posted Apr 8, 2017
We really liked everything about this hotel! Very nice, we got a great deal. Loved breakfast and comfortable bedding.
Comment from Hotel Management
Apr 20, 2017 by Best Westen Plus Inn of Williams, Hotel Management
Thank you for the wonderful praise of "Classy hotel with great breakfast"! We hope to have our as our guests again.