Ratings based on 4,269 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Österreich

Nettes Hotel beim Grand Canyon

Posted Aug 4, 2016
Wir verbrachten nur eine Nacht in diesem Hotel, waren aber sehr zufrieden. Ideal zum Besuch des Grand Canyon, man ist in 5 min bei der Einfahrt zum Nationalpark. Unser Zimmer war großzügig, sauber und ruhig in einem der Nebenhäuser, wobei man das Auto direkt vor dem Haus parken kann. Die nett eingerichtete Hotellobby bot neben einem Souvenirshop auch mehrere Restaurants. Wir können das kleine Bistro empfehlen, wo wir neben einer sehr netten Bedienung relativ preiswert die "ländliche" Küche genießen konnten, die auch ausgezeichnet schmeckte. Wir können dieses Hotel auf jeden Fall weiterempfehlen.
Comment from Hotel Management
Aug 8, 2016 by Lori, Hotel Management
We are happy to hear that you were very pleased with your one night stay here. We are glad that you found your room to be spacious, clean and quiet. We wish you safe travels and thank you for your comments.
3 out of 5
by A verified traveler from San Jose, CA

Too expensive, not good service

Posted Aug 1, 2016
Pros: Location
Cons: Even through 3rd party booking service(Expedia), staff should be more friendly
Location: Nothing to do in this city, just stay over night for Grand Canyon visit
Location is very good, less than 10 miles from visitor center. But too expensive and not friendly reception staffs
Comment from Hotel Management
Aug 10, 2016 by Lori, Hotel Management
We appreciate your feedback and are very pleased that you liked our location, just a few minutes to the visitor center and the south rim entrance to the Park. We are very sorry to hear that you felt our reception staff was not friendly. Please know that I will share your comments with our front desk manager.
3 out of 5
by A verified traveler

Expected more for the price.

Posted Aug 1, 2016
Pros: Location was good. Room was clean.
Room wasn't ready until well after check-in time. On-site restaurant was not good.
Comment from Hotel Management
Aug 10, 2016 by Lori, Hotel Management
Thank you for your feedback regarding your recent stay with us. We are pleased that you liked our good location and clean rooms. We are very sorry that your room was not ready at check-in time. We are also sorry that you did not enjoy dining with us.
5 out of 5
by A verified traveler from texas

Posted Jul 30, 2016
Booked 2 hours ahead through Expedia. Great room and super last minute price!
Comment from Hotel Management
Aug 8, 2016 by Lori, Hotel Management
We are very pleased that we were able to accommodate your with a late booking and that you found your room to be great! Thank you for staying with us.
3 out of 5
by A verified traveler from VA

good hotel close to canyon

Posted Jul 30, 2016
Pros: location relative to canyon
Cons: more parking. Rather expensive for what was offered
We stayed here one night during a visit to Grant Canyon. The hotel was under expansion which likely led to the two problems we had which were that the pool was closed (we did not know this) and the parking at night coming back from the canyon was quite far from the room. The breakfast buffet was ok but not spectacular. Hotels are limited in the area so this is a good pick but not on a par with the cost of the room (more expensive that the room we had in Las Vagas at one of the premier hotels).
Comment from Hotel Management
Aug 16, 2016 by Lori, Hotel Management
Thank you for staying with us while visiting the Grand Canyon. We appreciate that you found our hotel to be a good pick of the hotels in our area. We hope that you have many wonderful memories of your visit to the Grand Canyon.
2 out of 5
by A verified traveler from Texas

Old

Posted Jul 28, 2016
The bathroom was old and dirty and needed to be rebuilt.
Comment from Hotel Management
Aug 8, 2016 by Lori, Hotel Management
We appreciate your feedback and are sorry that you felt the bathroom in your room was old and dirty. Please know that I have passed along your comments to our facilities staff.
5 out of 5
by A verified traveler from Scotland

Great stopover for a Grand Canyon Visit

Posted Jul 26, 2016
Pros: Size of Room Cleanliness of Room On Site Restaurant
Location: The hotel is located about 2 miles from the national park gates at the south rim - extremely convenient with shuttle bus transport into the park
We stayed here 2 nights whilst vising the Grand Canyon in a large family room in the new block 7000. The room was a huge suite and way better than expected. All facilities were immaculate. The on site restaurant was also very good. I would highly recommend the hotel but ask to be placed in the new section if possible.
Comment from Hotel Management
Aug 16, 2016 by Lori, Hotel Management
Thank you for staying with us and providing your comments. We are very glad that you liked the size and cleanliness of your room. As you mention, the shuttle is very convenient for guests going into and out of the Park. We appreciate your review and your recommendation.
3 out of 5
by A verified traveler

Posted Jul 25, 2016
Gute Lage am Eingang zum Grand Canyon Nationalpark. Für diesen Zweck ist das Hotel vollkommen ok.
Comment from Hotel Management
Jul 25, 2016 by Lori, Hotel Management
Thank you for your feedback regarding your recent stay with us.
4 out of 5
by A verified traveler from ニュージャージー

グランドキャニオンから5分

Posted Jul 24, 2016
Pros: 立地条件
Cons: 価格が高い
Location: グランドキャニオンまで車で5分。 グランドキャニオンの朝焼けを見るには便利
良い点  1)立地条件…グランドキャニオンの入り口から車で5分  2)高級感  3)徒歩でレストランに行ける 悪い点  1)価格が高い  2)バスタブがない
Comment from Hotel Management
Jul 25, 2016 by Lori, Hotel Management
We appreciate your feedback.
3 out of 5
by A verified traveler from Christchurch, New Zealand

Posted Jul 23, 2016
An expensive one night stay, but you need to suck it up if you want to see the Canyon
Comment from Hotel Management
by Lori, Hotel Management
We appreciate that you selected our hotel for your recent visit to the Grand Canyon. We hope that you have wonderful memories of your visit.