Ratings based on 1,651 Verified Reviews

4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Grand Canyon and Flagstaff

Posted May 23, 2017
Very quiet and friendly. Breakfast which is free could of been better
Comment from Hotel Management
May 27, 2017 by Manager, Hotel Management
Thank you very much for taking the time to share with us your recent experience at our hotel. We are sorry to hear that you did not thoroughly enjoy the breakfast options, and we want to let you know that we take your suggestions to heart and are reconsidering the available choices.
1 out of 5
by A verified traveler from St Louis

They have bedbug!!!

Posted May 18, 2017
Pros: Horrible
Cons: Kill the bedbugs, and isolate the noise
We caught a big bedbug crawling on the pillow. We show it to the reception. They said they didnt know what it is, and asked us to throw it outside. What a terrible attitude and you can guess how they treat their guests. And we live in the first floor, the ceiling is so noisy. You can hear every step in the upper room.
Comment from Hotel Management
May 24, 2017 by Manager, Hotel Management
We apologize for the inconvenience that this matter has caused you. I will forward your concerns to our management and housekeeping staff, especially in regards to the bedbug you had found in your accommodation. Your satisfaction is our top priority and we hope that we could have another opportunity to change your opinion of our hotel in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good alternative for visitors of the Grand Canyon

Posted May 1, 2017
Pros: Close to Grand Canyon National Park, clean, comfortable bed, pool, friendly staff
Cons: The TV in the room did not work. It didn't show a picture. Just had sound.
Location: Located in a small town. Not a lot to do in town. Just a few shops and some places to eat. Best for visitors of the Grand Canyon. Good alternative
Small town with some local shops and eats within walking distance of hotel. Close to the Grand Canyon only about a 45 minute drive to the GC National Park entrance at the South Rim. And it is a straight shot from hotel to GCNP entrance.
Comment from Hotel Management
May 12, 2017 by Manager, Hotel Management
It is good to hear from you, and we are pleased to hear that your stay was comfortable and found our location convenient. It would be lovely to hear from you again soon. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel

Posted Apr 24, 2017
The Hotel is on the edge of the town but within easy walking distance of the main restaurants and train station for the Grand Canyon. The rooms are comfortable and a good complimentary breakfast is served. There is a nice in door pool. On the downside, there are no facilities for evening meals at the Inn and it is a shame that the pool does not open until 9.00am.
Comment from Hotel Management
May 5, 2017 by Manager, Hotel Management
Thank you for taking the time to write this review and share your comment on your recent stay with us. It is our goal to provide the best lodging experience to our valued guests and your feedback assure us that we met your expectation. Your comment on the aspect that needs our attention will be escalated, thank you for your assessment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown Sedona.

Posted Apr 17, 2017
Pros: Good complimentary breakfast in the morning. Breakfast burritos were a nice local touch.
Cons: Pool could have been a little cleaner - lots of leaves and debris.
Location: Hiking, sight seeing, restaurants, shopping within a 5 minute drive.
Nice hotel close to downtown and good hiking trails. Gas fireplace and large jet bathtub. Peaceful location.
Comment from Hotel Management
Apr 30, 2017 by Manager, Hotel Management
Thanks so much for taking the time to share your feedback and we are very pleased that we provided you comfortable accommodation on top of convenient location of our hotel. We look forward to your next visit. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Torrance,CA

Nice but expensive

Posted Apr 15, 2017
The hotel is in good condition but too expensive $405 dollars for two nights !
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Thank you for staying here with us. Your feedback on the price will be escalated for our management's evaluation and reference. I assure you that this is addressed accordingly. We hope to have the chance to serve you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Good choice one hour from Grand Canon.

Posted Apr 11, 2017
Pros: Clean, and friendly front desk staff.
Cons: Could hear people walking around all night, in the room above mine.
Location: Close to downtown area with lots of restaurants.
The hotel is in Williams AZ, a little town full of retro Route 66 charm. One of the downtown restaurants was recommended by the hotel front desk. A very good choice.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
We appreciate your time in sharing this review.I am glad that you enjoyed your stay here at our hotel. It would be fantastic to see you again. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, AZ

Satisfied

Posted Apr 10, 2017
Overall, a great place to stay. Room was clean, staff was very friendly, and it was within walking distance of downtown Williams. I was impressed with the free breakfast also. Maybe because I'm an early riser and was the first one eating, but the cooked portion (eggs and sausage) were fresh and not old and stale like I have had other places. We will most likely stay there again if we go back to Williams.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this feedback on the services and accommodation we offer in our hotel. It is heartwarming that we met your satisfaction, we will do our best to make your next visit a better experience. We hope to see you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Small bathroom but otherwise great. Would recommend and great price.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share your thoughts on aspect we need to improve so we could serve you and all of our guests better. Please inform our front desk on your concern next time you stay with us, we will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Apr 3, 2017
Comfortable and spacious room. Breakfast in the morning was perfect especially with a planned day for hiking and driving. It is about a little over an hour from the Grand Canyon. For traveling just know Williams is a small town with limited late dinner options, but there is a grocery store close to the hotel if you need anything. The hotel was excellent and Williams was a cute stop-over town on the trip!
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
We appreciate that you've the time to review our hotel and share your experience. I am glad that you were comfortable, liked toe breakfast served and found our location convenient. Thank you for choosing to stay here in Comfort Inn Near Grand Canyon, and we hope to see you again soon.