Ratings based on 1,448 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

hotel near grand canyon

Posted Jan 1, 2016
Pros: convenient location
Cons: sound proofing--lot of disturbance from neighboring rooms and top floor
Location: off of I-40, about an hour drive from grand canyon
quick check in, parking close to room, small room, very small bathroom, very little sound proofing
Comment from Hotel Management
Jan 6, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for taking the time to review your stay here at our hotel. Your detailed comment about your stay will be submitted to our management for reference. Nevertheless, I am glad that our location was an advantage to your travel purpose. We hope to see you again.
2 out of 5
by A verified traveler from Bremerton, WA

Pros: Close to town

Posted Dec 25, 2015
Pros: Close to town. The front desk gave us coupons for different restaurants in town.
Cons: Oh lots! See above.
Location: Grand Canyon.
Would not stay at this hotel again. The hotel definitely needs updating. The window in our room wouldn't totally close and we could hear and feel the wind howling outside. We could feel cold air coming in through the crack. The heater was very disruptively to sleep: It would turn on for a while and then go off. The bathroom is miniscule and will only allow one person in at a time. The breakfast was not anything to write home about. When we asked about different tea other than Lipton (yuck), the answer was they didn't have anything else. As a tea drinker, this was disappointing.
Comment from Hotel Management
Dec 30, 2015 by Manager, Hotel Management
Hello AKA Jamie, I am very sorry for the discomfort you experienced during your stay with us due to our team’s oversight. I will send request to check on the room you stayed in to correct the problems and avoid further inconvenience. We hope to have the opportunity to serve you again. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice hotel

Posted Dec 16, 2015
Nice hotel close to polar express railroad. Comfortable, heated pool, free breakfast, clean room.
Comment from Hotel Management
Dec 17, 2015 by Guest Relations Manager, Hotel Management
Dear Maryann, Thanks so much for the 5* rating you gave us and for leaving nice remarks following your stay here at our hotel. I am very glad that we have met your approval following your visit. Your feedback will be another great reference for our hotel. Thank you for your business. Happy Holidays. .
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hot close to the Polar Express

Posted Dec 7, 2015
Great choice will choose it again and recommend to others
Comment from Hotel Management
Dec 17, 2015 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to share your fine comment and favorable rating following your visit here at our hotel. Your recommendation is another accomplishment for our team, we appreciate the opportunity to serve you. We look forward to your next visit. Kind regards.
5 out of 5
Recommended
for Couples
by A verified traveler

Perfect for visiting the Grand Canyon

Posted Nov 4, 2015 on Hotels
Stayed 2 nights while visiting Grand Canyon. Perfect location. Awesome town - Williams AZ. Staff at front desk was great, especially the woman on duty when we checked in late afternoon. Gave us great suggestions for restaurants in town and details for our visit to Grand Canyon.
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Dear Guest, Your 5* review is one of the reasons why we are so inspired to deliver the best services to our guests. I see that you have taken a great liking to our location and I’m glad that the town was good to you as well. It’s our staff’s pleasure to give you suggestions regarding the best places to eat within the area and we’re glad that we were able to leave a smile on your face. We hope you get to stay with us again.
5 out of 5
Recommended
for Families
by Julia from Ventura, California

Stay here!

Posted Nov 3, 2015 on Hotels
From check in to check out everything was superb! Staff were helpful and pleasant, breakfast was perfect, hot, and filling! Would definitely stay here again and recommend to others.
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Dear Julia, Your five star review is what makes us strive for excellence in a manner that will do you proud. We see to it that when we deliver something good, we do it from start to finish, and we’re glad that you you have observed this with us. Be it from hospitality to a delicious breakfast experience, we’ll pursue success in every way possible. We’ll maintain our pros and get over our cons. We look forward to doing business with you again.
5 out of 5
Recommended
for Families
by kang

Posted Nov 2, 2015 on Hotels
安静整洁的经济旅馆。附近很安全优美的66公路旁的小镇
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Dear Kang, We are more than excited to learn about your amazing experience with us. It is indeed in our best intention to always make you feel safe and secure, and we’re glad that you felt this way. We always made an effort to maintain our cleanliness and it’s great that it never fails to amaze us how impressed our guests get. We hope you can come again soon. 亲爱的康, 我们非常高兴能够了解你了不起的经验和我们在一起。这确实是我们最好的意图总是让你感到安全,我们很高兴你这样的感觉。我们总是作出了努力,以保持我们的清洁和它的伟大,它永远不会失败惊奇我们如何打动我们的客人得到。我们希望你能尽快再来。
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay.

Posted Oct 29, 2015
Excellent breakfast - my wife really liked it it was good room at a great price.
Comment from Hotel Management
Nov 13, 2015 by Manager, Hotel Management
Dear guest, We are very glad that you and your wife enjoyed your stay and the breakfast served was to your liking. it would be a pleasure having to serve you as well. We hope to see you again.
4 out of 5
Recommended
for Families
by Philip from Melbourne

Would stay again

Posted Oct 24, 2015 on Hotels
Clean and comfortable rooms. Everything was good apart from the size of the bathrooms which were too small. There was plenty of space to have been taken from the room itself. Breakfast had a good variety of foods and the attendant was very helpful. In a good location at the start of town.
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Dear Philip, We are so pleased to learn that you have found our hotel to be of exemplary level. Our apologies if you think our bathrooms were too small, we’ll try to see if we can suggest a few design changes to management. Our delicious continental breakfast is here to stay and we hope we get the chance to welcome you back again. Have a good day.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 24, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Dear Guest, Each and every time we get a 5* review, it never fails to remind us how privileged we are to accommodate someone like you. Us being near the Grand Canyon is one of our perks and i’m glad you took advantage of this. Restaurants open frequently in the vicinity and we’re glad you had a lot of time to explore around. We hope you get to visit us again.