Ratings based on 827 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
enjoyed stay. staff was friendly and polite. breakfast was good and we'll maintained. room very clean. will recommend to others.
Comment from Hotel Management
Apr 28, 2017 by Jordan, Hotel Management
Thank you for your feedback about your experience. We are delighted to read that you enjoyed a clean room and a nice breakfast. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Close to the mall and interstate

Posted Apr 25, 2017
Enjoyed my stay here, love the contenential breakfast and the check out time of 12:00... got to enjoy a comfy room, good breakfast and got plenty of rest.
Comment from Hotel Management
Apr 28, 2017 by Jordan, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to read that you enjoyed your stay at the hotel and that our location accommodating. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock, TX

Cozy hotel

Posted Apr 25, 2017
This hotel was a cozy experience for us while we stayed in Flagstaff. It was close to downtown and other dining options, and on the route to the Grand Canyon, so our trip was easy. The staff was really nice and helped us any way they could!
Comment from Hotel Management
Apr 28, 2017 by Jordan, Hotel Management
Thank you for taking the time to provide feedback for your experience. We are delighted to read that you enjoyed your stay while visiting the Grand Canyon. We hope to see you again should your travels bring you back to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Albion In

nice

Posted Apr 25, 2017
would recommend to friends, not expedia what guarantee lowest price, 30.00 and 40.00 higher for two hotels called in that was joke too, guess I got scr-- Gary
Comment from Hotel Management
Apr 28, 2017 by Jordan, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We apologize for any confusion while booking your room. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from MD

Good choice in Flagstaff, very pleased .

Posted Apr 24, 2017
Pros: Convenient location and nice clean, quiet room. Good breakfast choices.
Stayed 2 nights while exploring the area. Hotel is close to major highways and many scenic places. Area had lots of food choices but none were spectacular and hotel does offer delivery service for pizzas and sandwiches. The indoor pool and hot tub were not crowded and most people seemed to be on the go during the day. Great location for visiting Lowell observatory.
Comment from Hotel Management
Apr 28, 2017 by Jordan, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and that our location suited your visit. We look forward to your next stay.
3 out of 5
Recommended
for Families
by A verified traveler

Hotel right near the freeway access.

Posted Apr 18, 2017
Cons: larger breakfast area
Location: Lowell Observatory
Decent facilities, but small breakfast area and no coin laundry.
Comment from Hotel Management
Apr 19, 2017 by Jordan, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are sorry about the limited breakfast space and that we are not able to offer coin laundry. We are glad to see that you were able to enjoy a visit to the Lowell Observatory while in the area. Thank you for choosing to stay with us and we hope to see you again should you return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Comfortable hotel room. Bathrooms could use a bit of updating. Breakfast was decent. Covers all your needs for a few nights stay.
Comment from Hotel Management
Apr 19, 2017 by Jordan, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed a comfortable stay with us. We hope that you enjoyed safe travels home and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Good location and spacious room with small pool area. Breakfast was just ok, could have improved by providing more options. Overall it was not bad.
Comment from Hotel Management
Apr 19, 2017 by Jordan, Hotel Management
Thank you for taking the time to provide feedback for you stay. We are happy to read that our location suited well for your travels. We look forward to seeing you again should you return to the area.
1 out of 5
by A verified traveler from anaheim,ca

Unsafe

Posted Apr 17, 2017
Pros: Nothing!.
Rude staff, breakfast area untidy, dining area also untidy. Parking lot unsafe person asking for money was able to approach felt very uncomfortable. Bathroom was unfinished sharp edges around tile in shower, towel were dinghy and worn. Overall would not recommend or stay at this hotel again.
Comment from Hotel Management
Apr 19, 2017 by Jordan, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. I will be speaking to our team members about their service and friendliness to ensure we are taking care of our guests in the best way possible. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Convenient location. Sometimes loud with nearby train
Comment from Hotel Management
Apr 19, 2017 by Jordan, Hotel Management
Thank you for taking the time to provide feedback for your stay. We are happy to see that you had a good time at the hotel. We apologize if the train disturbed your stay at all. We appreciate you choosing to stay with us and we hope to see you again should your travels return you to the area.