Ratings based on 1,588 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2015
The hotel was terrific. It is not terribly fancy but very comfortable. It is very close to Northern Arizona University so if you are moving your son or daughter in to the school, it is an excellent place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location in Flagstaff

Posted Aug 30, 2015
Pros: Location
Cons: Let people know about the inconvenience of the construction
Location: Close to downtown.
The hotel was nice and the staff was very helpful. I enjoyed the chocolate chip cookies. There was free coffee in the morning, but they ran out pretty quickly. I was bummed that they were doing construction and the pool was closed. They should have let people know when they are booking. I really wanted to go swimming. The second floor lobby smelled like disinfectant and they were doing construction on the roof.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh PA

Great location and staff.

Posted Aug 24, 2015
Was perfect for touring Flagstaff and surrounding areas.
2 out of 5
by A verified traveler from Dallas, TX

Never received less for my money.

Posted Aug 20, 2015
A Motel 6 would have been a better choice. Our room was on the 1st floor and very inconvenient. The staff didn't seem to know that our room existed. The AC did not work. The bed was bad - very bad. The food at the hotel was very lacking. I sure that something was adequate - but I can't remember what it would be.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice but not "home".

Posted Aug 10, 2015
Pros: Clean and modern
Cons: Ammenities
We arrived later in the evening for a one night stay. Quickly checked in and got to room, which was in secondary building but no big deal. Guest check in was polite but not really friendly. There are limited perks for being a nice hotel. Fridge but no microwave in room but room is very nice. Like many hotels sadly disturbed by stomping and talking from room above. Biggest downer really was lack of morning services. They have a sit down cafe for breakfast but I guess although much more outdated and not as polished I really enjoyed last stay in Flagstaff at the Ramada, which was just down the street from DoubleTree. Not as nice of a room, but had fridge and microwave, very friendly staff and a full breakfast in the mornings for guests, much nicer for longer stays in the area.
Comment from Hotel Management
Aug 13, 2015 by GuestServices, Hotel Management
We appreciate the feedback, especially regarding our breakfast (which typically get rave reviews). We will share your comments with our team, as it's our goal not only to meet, but to exceed guest expectations. Reviews such as yours are very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Aug 8, 2015
Sushi restaurant was below my experiences with other sushi bars around the world. Super small pieces of sushi!!!!
Comment from Hotel Management
Aug 13, 2015 by GuestServices, Hotel Management
Thank you for your feedback about your experience at Sakura Sushi & Teppanyaki. Though we typically do receive rave reviews on our sushi, we truly do appreciate all feedback that helps us to improve.
3 out of 5
Recommended
for Everyone
by A verified traveler from Eau Claire, WI

There might be better out there

Posted Aug 7, 2015
Pros: Lobby was very nice; internet seemed to be secure. Friendly staff.
Cons: The plumbing. I was standing in 3 inches in water while showering--hate that!
Location: Downtown Flagstaff; old RT 66.
I agree with some of the other reviews; for the price there may be better options out there. I have stayed in more upscale Double Trees. The hotel seemed to be in a good area but there were police or fire sirens several times during the night. Staff were friendly and helpful. Don't expect to walk anywhere.
Comment from Hotel Management
Aug 13, 2015 by GuestServices, Hotel Management
Thank you for your feedback. We are located off of old Route 66 -- typically a quieter area in Flagstaff, but located with very easy access to Northern Arizona University, convenience stores and restaurants and an easy drive into downtown Flagstaff. There are many options to choose from in Flagstaff, and we do appreciate that you chose DoubleTree by Hilton Flagstaff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice

Posted Aug 4, 2015
Stayed @ Flagstaff Doubletree on the way to the Grand Canyon, really enjoyed the hotel, even had a star sighting there. Very nice. Would definitely stay again.
Comment from Hotel Management
Aug 6, 2015 by Guest Services, Hotel Management
Thanks for the recommendation!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

To the Grand Canyon with my Grand-daughters

Posted Jul 30, 2015
Pros: The personnel, the food, the cookies, pretty much everything.
Location: eateries, historical sight seeing, Bearzona a wildlife refuge....lots of things to do
My things is my three girls be having fun and enjoy themselves. We were coming to the end of a long road trip from Oregon and the fit was perfect. The room was excellent as well as the provisions of service. We all enjoyed the impecable beds, the spacious room, the quietness and our hostess was most accommodating. We enjoyed the pool and jacuzzi and exercise room.
Comment from Hotel Management
Aug 5, 2015 by Guest Services, Hotel Management
Thank you! We're so pleased you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ojai, CA

Clean, comfortable and a good value.

Posted Jul 25, 2015
The room was spacious, clean, quiet and comfortable. It even had good pillows.
Comment from Hotel Management
Aug 5, 2015 by Guest Services, Hotel Management
So glad you enjoyed your stay!