Ratings based on 281 Verified Reviews

3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2017
Pros: Staff, cleanliness of the rooms and the updating
Cons: Milk/ and or cream for the all day coffee.
Deceiving from the outside but remodelled tastefully inside!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Location is good but very busy traffic, all the staff , and Dawn the grounds employee was incredibly nice
Comment from Hotel Management
Apr 21, 2017 by Courtney, Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience with other travelers. We are very please to hear that you enjoyed you stay with us. I apologize that the traffic was a problem during your stay. Unfortunately Flagstaff is a very popular tourist destination, and most of the time the traffic is unavoidable in town. We hope to see you again the next time you travel to Flagstaff! Sincerely, Courtney Kindred Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax, VA

Nice, clean, inexpensive hotel

Posted Apr 13, 2017
It is a great motel. Rooms with granite countertops are better than the exterior. Not a fancy hotel, but excellent for an economic stay.
Comment from Hotel Management
Apr 16, 2017 by Courtney, Manager, Hotel Management
Dear Bill, I am happy to hear our excellent staff helped to make your stay even better! Thank you for taking the time to leave us a review. We appreciate your recommendation of our property and hope to see you again soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Nice centric hotel close to business

Posted Apr 8, 2017
Only bad part, unit/heater in bad shape. Otherwise staff, Continental breakfast, location was ok.
Comment from Hotel Management
Apr 9, 2017 by Courtney, Manager, Hotel Management
Dear Noly, Thank you for taking the time to share your experience with other travelers. I am sorry that heater in your room did not prove satisfactory. We appreciate that you brought this issue to our attention. I hope the rest of your stay was enjoyable and you will consider staying with us again in the future. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable and Clean

Posted Apr 7, 2017
Pros: Location and price.
Cons: Stairway leading to second level needs new treads, traction in case of ice. Really slippery and dangerous.
Location: Flagstaff is great. Pizzacletta has the best pizza in town.
Rooms are small but clean, affordable and convenient.
Comment from Hotel Management
Apr 9, 2017 by Courtney, Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience with other travelers. I have followed up with our maintenance department about the situation with the stairs to ensure it is not an issue in the future. I hope the rest of your stay was enjoyable and you will consider staying with us again in the future. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Durango, CO

Very comfortable and reasonable.

Posted Mar 30, 2017
Pros: Quiet and most comfortable mattresses. A great stopover to/fro MLB spring training.
Cons: Nothing...for price a real gem.
Location: Right in the heart of food establishments. Great access to all highways.
Made return trip reservation at same motel because it was excellent.
Comment from Hotel Management
Apr 1, 2017 by Courtney, Manager, Hotel Management
Dear Jim, I am happy to hear our rooms were able to give you a good nights rest and helped to make your stay even better! Thank you for taking the time to leave us a review. We appreciate your recommendation of our property and hope to see you again soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

New hotel, good area, good rooms.

Posted Mar 28, 2017
Dog friendly hotels (pets stay free). For a hotel at this price you cannot complain, it's as good as hotels we have stayed in at twice the cost. Importantly, it's in a good area, safe and close to town. It smelled nice. It snowed heavily overnight when we were there but in the morning the hotel had arranged for a snow truck to clear the car park. The beds and comfy and clean and the bathroom area is decent. It is near a main road so it's slightly noisy but that's my only criticism.
Comment from Hotel Management
Apr 1, 2017 by Courtney, Manager, Hotel Management
Dear Valued Guest, We are very please to hear that you overall enjoyed your stay with us. We do allow service dogs to stay for free, however we do have a $10 per pet per night fee for pets. Thank you for taking the time to leave us your review. We hope to see you next time you are in Flagstaff. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from washington , mo

Easy walking distance to many services

Posted Mar 23, 2017
Only problem was sink drain could not be raised or lowered , stuck in lowered, so it drained extremelyy slow
Comment from Hotel Management
Mar 23, 2017 by Courtney, Manager, Hotel Management
Dear Richard, We are pleased to hear you enjoyed your stay with us! Thank you for your review. For your future stays our sink drains are pop ups, all you have to do is push down on the drain and it will open up for you. It will be our pleasure to see you again soon! Sincerely,
4 out of 5
Recommended
for Families
by A verified traveler from brisbane

easy access and good parking

Posted Mar 20, 2017
Pros: location to restaurants
Cons: wifi speed could be looked at.
a bit dated but well maintained and clean. beds were in good condition. very acceptable all in all.
Comment from Hotel Management
Mar 21, 2017 by Courtney, Manager, Hotel Management
Dear Russ, Thank you for taking the time to share your experience with other travelers. We appreciate your recommendation of our property and hope to see you again soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Tempe, AZ

Great staff, Great location, Cheap rates

Posted Mar 11, 2017
We've stayed here twice now and had a great experience both times. It's by no means luxurious - don't expect a down comforter or upscale decor - but it is clean and safe. It's right in the heart of Main Street so you have access to most of Flagstaff. There isn't much offered at breakfast but Dunken Donuts and Chik-fil-A are right next door. The staff is always excellent, very nice and accommodating. My only complaint would be that the walls are thin so it can be noisy, but that's to be expected for their rates.
Comment from Hotel Management
Mar 14, 2017 by Courtney, Manager, Hotel Management
Dear Tiffany, Thank you for taking the time to give us your feedback. I am sorry that your room was a bit noisy during your stay, however I am happy to hear that the rest of your stay was enjoyable. We appreciate all feedback from guests and hope to see you next time you visit Flagstaff. Thank you, Courtney Kindred Manager