评分基于 979 条真实点评

3.7 / 5
92% 住客推荐
3.8 客房清洁度
4.2 服务和员工
3.6 客房舒适度
3.5 酒店条件
Expedia 真实点评
5/5
用户:真实旅客

发布日期:2023年5月27日
酒店管理层的评论
2023年5月29日,回复:酒店管理层 John
Thank you for staying with us. We appreciate your loyalty
2/5
用户:真实旅客

发布日期:2023年5月25日 发布在:Hotels
酒店管理层的评论
2023年5月29日,回复:酒店管理层 John
Thank you for staying with us. We appreciate your loyalty
5/5
用户:真实旅客

发布日期:2023年5月23日
It was very nice to have a hot freshly cooked omelet for breakfast. All the staff at the hotel were pleasant and helpful
酒店管理层的评论
2023年5月24日,回复:酒店管理层 Lauren Gillespie
Thank you so much for choosing to stay with us and for your wonderful review. I will send these compliments to our staff. We hope to see you again in the future!
5/5
用户:真实旅客

发布日期:2023年5月22日
酒店管理层的评论
2023年5月23日,回复:酒店管理层 John
Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you. We work hard as a team to deliver a great stay experience. All of us at the Embassy Suites Flagstaff are committed to providing exceptional service and a clean, well-maintained facility for our guests. Thank you for all of your understanding during these trying times. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence. I look forward to sharing your review with my teammates. Always at your service. Have a great 2023
5/5
用户:真实旅客

发布日期:2023年5月16日 发布在:Hotels
酒店管理层的评论
2023年5月18日,回复:酒店管理层 John
Thank you very much for the great review and your loyalty. Have an amazing 2023
5/5
用户:真实旅客

发布日期:2023年5月15日 发布在:Hotels
酒店管理层的评论
2023年5月16日,回复:酒店管理层 John
Thank you very much for your 10 and your loyalty.
1/5
用户:真实旅客

发布日期:2023年5月12日
My room wasn’t available. Somebody else was checked in. It took over 30 minutes to figure out the issue.
酒店管理层的评论
2023年5月12日,回复:酒店管理层 Lauren Gillespie
Good afternoon, we are sorry to hear that you had a less than perfect experience during your stay with us. We sincerely apologize for the inconvenience. We are always striving to better our customer service and appreciate any feedback. We hope you consider staying with us in the future.
5/5
用户:真实旅客

发布日期:2023年5月7日 发布在:Hotels
酒店管理层的评论
2023年5月8日,回复:酒店管理层 John
Thank you for your loyalty and 10. We appreciate you.
4/5
用户:真实旅客

发布日期:2023年5月3日
酒店管理层的评论
2023年5月23日,回复:酒店管理层 John
Thank you for taking the time and sharing your stay experience. Feedback from your visit to our hotel is very important to us, and we appreciate you. We work hard as a team to deliver a great stay experience. All of us at the Embassy Suites Flagstaff are committed to providing exceptional service and a clean, well-maintained facility for our guests. Thank you for all of your understanding during these trying times. It is gratifying to read a review like yours that rewards our commitment that we are on the right path to excellence. I look forward to sharing your review with my teammates. Always at your service. Have a great 2023
4/5
用户:真实旅客

发布日期:2023年5月1日 发布在:Hotels
酒店管理层的评论
2023年5月2日,回复:酒店管理层 john
Thank you for the review and your loyalty