Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Not open in the winter.

Posted Jan 18, 2016
after hiking to the bottom on the Grand canyon and back found the hotel to be closed. stayed at the travel lodge 2 doors down for $10 more.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Loved this Motel

Posted Nov 12, 2015 on Hotels
The owners are taking great pride in the ongoing restoration of this motel. It is the oldest motel in Williams. Sort of time travel. It is a labor of love so I urge people to book and keep it alive.
Comment from Hotel Management
Dec 29, 2015 by rich, Hotel Management
We appreciate you review and thank you for staying and enjoying a bit of history which we are keeping alive! Cheers
1 out of 5
Recommended
by Marco from Buchen

Hotel gebucht und keiner war da...

Posted Nov 3, 2015 on Hotels
Wir hatten dieses Hotel ejgentlich als Übernachtungsort für den Grand Canyon ausgewählt. Von aussen sah es sehr herunter gekommen und verlassen aus. Nach über einer halben Stunde vergeblichen Klingelns und Telefonierens (obwohl Licht am Empfang brannte) haben wir glücklicherweise im Motel nebenan noch ein Zimmer bekommen. Das einzig gute war die Kommunikation mit hotels.com und die Stornierung der Buchung.
Comment from Hotel Management
Dec 30, 2015 by rich, Hotel Management
Wir bedauern, dass Sie Schwierigkeiten hatten. Wie auf Ihrer Reiseroute merkt auf unserer Haustür, unsere Check-in beginnt um 4:00 gebucht. Auch wenn Sie nicht bleiben, wir bedanken uns noch für die Buchung Ihres Aufenthaltes bei uns.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mountain View, Ca

Route 66 Experience

Posted Oct 12, 2015
Pros: The feel of the “Route 66” experience. We bought the souvenirs and drove the road but this place brought it home. The new bed was nice.
Location: Lots of great shops and restaurants in walking distance. We went to the Grand Canyon.
We had a great stay. We were there for two nights. Rich, the owner, was very helpful and very concerned that we would have a good time. He told us the history of the motel to give us an understanding of what we were about to experience. He was kind enough to explain which restaurants and area attractions would be good to visit. The room was a throwback to days long ago. It gave a real feel of the “Route 66” experience. We bought the souvenirs and drove the road but this place brought it home. The bed was nice, the wifi worked fine and the television was good. I did keep forgetting the toilet was just behind the door as it was originally built. This is a small operation so there are some quirks but Rich is a quality guy who wants to give a chance to live in the Route 66 time. Rich is in process of adding updates to the rooms but not changing the feel.
Comment from Hotel Management
Dec 29, 2015 by gm, Hotel Management
Thank you for such a nice and detail review. We appreciate the sharing of your experience of old Route 66!! cheers
4 out of 5
Recommended
for Getaway With Friends
by randy from Chandler

One night stay

Posted Oct 7, 2015 on Hotels
Would have stayed again in Dec. but hotel is closed the week before Christmas. Owner was there, nice guy, room was basic but clean and comfy. I would stay again.
Comment from Hotel Management
Dec 27, 2015 by rich, Hotel Management
Thank you for you staying with us and posting a review. We are making some new upgrades to the rooms over the winter and all should be in place come spring time. Come visit us again and enjoy our improvements.
3 out of 5
Recommended
for Families
by Michaela from Bielefeld

Motel mit Geschichte an der Route 66

Posted Oct 6, 2015 on Hotels
Der Eigentümer liebt sein Motel und ist sehr engagiert.Es war das erste Motel in Williams an der Route 66. Die Zimmer sind OK bieten aber wenig Komfort.
Comment from Hotel Management
Dec 30, 2015 by rich, Hotel Management
Wir sind derzeit mit neuen Komfort in die Zimmer, um den Aufenthalt unserer Gäste zu verbessern. Vielen Dank für den Aufenthalt.
2 out of 5
by A verified traveler

Did not stay, found another hotel.

Posted Oct 5, 2015
Pros: Uniqueness. Bed looked comfortable, never tried it as I couldn't remain in room long enough to try it out.
Cons: The smell.
Location: Was heading to Grand Canyon.
Walked into room, musty smell immediately, turned air on and made it worse. Sneezing, coughing, slight headache developing. My allergies kicked into high gear on this one. Could not stay in this room. Went to another hotel.
Comment from Hotel Management
Dec 27, 2015 by gm, Hotel Management
We apologize if you had a bad experience.We had the 2 room that has carpet shampooed. We are planning on replacing the carpet with wood floors to match all the other rooms. Please inform us of any issues so we may try to correct them.
4 out of 5
Recommended
for Families
by pekka

Posted Oct 2, 2015 on Hotels
Comment from Hotel Management
Dec 29, 2015 by rich, Hotel Management
Thank you for staying and leaving a review. cheers
4 out of 5
Recommended
for Couples
by A verified traveler

Grand Hotel - Williams, AZ

Posted Oct 1, 2015 on Hotels
Remodeling is in progress. The room was small and it was difficult to dry/curl hair as there was no where to sit and have access to a mirror. The owner was fabulous and gave lots of great tips on restaurants and sites to see. It will be a great vintage motel when it is completed. Love that there were hardwood floors and not carpet.
Comment from Hotel Management
Dec 29, 2015 by rich, Hotel Management
Thanks for sharing your experience with us. We are currently working on installing additional mirrors and a shelf for placing items on in the bathroom. Thank you for staying and we are happy you enjoyed your stay! cheers
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 30, 2015 on Hotels
The owner was very friendly and informative
Comment from Hotel Management
Dec 27, 2015 by rich, Hotel Management
It was nice chatting with you and thanks for the review!