Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of GreenTree Inn Flagstaff

2.5 out of 5
GreenTree Inn Flagstaff
2755 S Woodlands Village Blvd, Flagstaff, AZ

Reviews

8.2

Very Good

Rating 10 - Excellent. 814 out of 1821 reviews" "
Rating 8 - Good. 522 out of 1821 reviews" "
Rating 6 - Okay. 268 out of 1821 reviews" "
Rating 4 - Poor. 141 out of 1821 reviews" "
Rating 2 - Terrible. 76 out of 1821 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, budget friendly hotel. Would recommend getting a room on the second floor though. We stayed on the first floor, and the floors are hard laminate so the people upstairs with their rolling bags and hard soled shoes seemed quite noisy in the middle of the night and early morning making it difficult to sleep. The rest of it was all fine. Room was clean, and heater worked great on a very cold night.
Stayed 1 night in Mar 2024

4/10 Poor

Jean, saugus

Liked: Staff & service
Disliked: Cleanliness
The floor in the room was dirty. There is a new fresh blood stain on the bedsheet in the room from where I do not know.
Stayed 1 night in Mar 2024

6/10 Okay

Maricela

Business traveler, Traveled with family
Liked: Staff & service
Bed had bed bugs. I woke up the next day cover in bites. I had to request a room exchange. They changed the room with out hesitating.
Stayed 3 nights in Mar 2024

8/10 Good

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean & quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal in a good location.
Stayed 2 nights in Mar 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good size and the beds were very comfy. Great for a family of four for one evening.
Stayed 1 night in Mar 2024

4/10 Poor

Marco A

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard, Langhorne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful people.
Stayed 1 night in Mar 2024

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel much appreciated.
Stayed 1 night in Mar 2024

2/10 Terrible

Gavin

Stayed 3 nights in Mar 2024

10/10 Excellent

Khusanboy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the location was convenient. Nice hotel
Response from GreenTree on Mar 14, 2024
We're so happy to hear that you enjoyed your stay with us! We're excited to hear that you loved the clean room and the location. Please come back and stay with us again anytime!

6/10 Okay

Zhiyu

Liked: Cleanliness, staff & service
There was smoking in the hallway. The breakfast was nothing
Stayed 2 nights in Mar 2024
Response from GreenTree on Mar 14, 2024
Hello Zhiyu! Thank you for sharing your experience with us. We hope you enjoyed your stay with us and your time in Flagstaff! Please come back anytime!

2/10 Terrible

Zackary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible!!! No breakfast at all!!! No milk for cereal no anything not even a piece of bread!! Bunch of big dogs barking all night long!!!
Stayed 1 night in Mar 2024
Response from GreenTree on Mar 15, 2024
Hello Zackary, we're sorry to hear that you didn't enjoy your stay with us as much as many of our guests do. We do offer breakfast to all of our guests and wish you would have asked our front desk where the items were. We offer breakfast burritos and bagel sandwiches to all of our guests. We hope you enjoyed your time in Flagstaff.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GreenTree on Mar 15, 2024
We're happy to see that you enjoyed your stay with us Katherine! Please come back and stay again anytime, you're always welcome!

8/10 Good

Dani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel for the price. Staff was friendly, place was clean, good location. Breakfast options weren't great but a nice place to stay for a few days.
Stayed 1 night in Mar 2024
Response from GreenTree on Mar 15, 2024
We're so happy to hear that you enjoyed your stay with us and that the value of your stay was great. I love hearing how well our team did in showing you a good stay, I will be sure to share your kind words with them. Please come back and stay with us anytime!

4/10 Poor

Stephanie Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very basic nothing hot. They only offered cereal, bagels, toast and coffee. There was no pancakes, no eggs nothing with good to fill up kids appetite.
Stayed 1 night in Mar 2024
Response from GreenTree on Mar 15, 2024
Thank you for taking the time to share your experience with us. We're sorry to hear that you didn't enjoy the breakfast. We do offer bagel sandwiches and breakfast burritos to all of our guests. We keep this information posted at the front desk and have our front desk team inform everyone. I'm sorry that you missed out on them. I hope you had a great time in Flagstaff!

6/10 Okay

Karina

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor of the room was extremely dirty. You could visibly see crumbs and debris, and when I went to wipe it with a paper towel, it was black. Additionally, there was dog hair all over. The shower appeared clean, but all the grout was stained and it looked terrible. Would not stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Jeff, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

6/10 Okay

Dylan

Disliked: Amenities, property conditions & facilities
Need darker blinds for windows. And our room smelt like smoke
Stayed 1 night in Feb 2024

10/10 Excellent

Katherine, Bernardsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; everything worked well. I would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Stayed 1 night in Feb 2024

2/10 Terrible

chau

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. There was a hole on the wall in the bathroom. The room was filthy (there was muddy shoes print on the floor when we checked in). Contact the front desk to have the floor mops but never happened. No house keeping to tidy up the room or to change out trash even though we requested many times. We had to check out a night early because we can’t stand the dirtiness of the room anymore.
Stayed 3 nights in Feb 2024

10/10 Excellent

LeAnndra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cherry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool area was unpleasant, dirty snow leaves old furniture scattered around it.
Stayed 1 night in Feb 2024

6/10 Okay

Shannon

Traveled with family
Disliked: Staff & service, amenities
Hotel staff was not friendly. Almost as if they were put out that we were there. We came towards the end of the breakfast time and they only had cereal available. The breakfast area was a mess with cereal all over the floor, tables with spilled juice, and trash from the coffee station all over the counters. The room was clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable to stay
Stayed 1 night in Feb 2024

2/10 Terrible

Jim

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair dryer sounded like it was coming apart sparks flying, concerned someone could be injured. Bathroom sink drain is very slow, Desk staff didn’t want to let my girlfriend in the room even though I sent copies of my ID and talked with the desk person on the phone. Door only opened if you rotated the handle up, handle rotated both directions. Breakfast was unavailable at 9:15 am. Policy says breakfast served until 10 am. When desk staff was informed about drain, hair dryer, and door lock they acted like they could care less. Leaves me with the idea that the next person will have to deal with these problems as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Eugene, Buffalo Grove

Traveled with family
Liked: Cleanliness, staff & service
Small little town
Stayed 1 night in Feb 2024

4/10 Poor

Destiny

Disliked: Cleanliness, property conditions & facilities
It was okay, probably won't stay again
Stayed 1 night in Feb 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were nice, clean, decently updated. Window black out cover was a little worn/ torn. Had microwave, fridge and coffee. And optional breakfast burrito or bagel in the morning.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place for my team. Service was good. Breakfast was very basic but enough to get your day started.
Stayed 2 nights in Feb 2024

8/10 Good

jace, queen creek

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was okay. I guess I didnt realize it was just an old motel. Price is right, but my family wasnt very pleased lol. Nothing against the motel. I guess the road noise was bad. I slept with ear plugs.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Janeane, Casa Grande

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean & comfortable. Pet friendly which was a plus!
Stayed 1 night in Feb 2024

10/10 Excellent

Persis

Worth the money, very comfortable stay
Stayed 1 night in Feb 2024

10/10 Excellent

Doreen

Liked: Cleanliness, amenities
Nithing wrong
Stayed 1 night in Feb 2024

6/10 Okay

ARIEL

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
I have had a really good experience staying here in the past but this time there was a plumbing leak, water on the floor when we checked in, and a cold shower.
Stayed 1 night in Feb 2024

8/10 Good

Wyatt

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only problem is the snow, a lot of spaces couldn’t be parked in due to snow, and the driveway to pull in you would hit the bottom of your car but it’s just weather good staff, good room
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property. Especially if you have a pet. Only $10 to join their club. Free pet after that! Great room.
Stayed 1 night in Jan 2024

2/10 Terrible

Roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a loud neighbor upstairs right above us who started stomping the floor, making noises, dragging stuff, and straight out yelling out loud, all of this at 3 am. The staff was quick to step in when reached out, and they came and put a stop to it but for us the damage was done, we had two kids and they got scared and couldn't get back to sleep till 1 or 2 hours later, in general we didn't have a good needed rest, even though it was not the property's fault I will most likely avoid it in the future.
Stayed 1 night in Feb 2024

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Feb 2024

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Feb 2024

8/10 Good

Denzel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex was awesome who checked me in. He helped with some food recommendations and was just thorough thru the check out process and quick about with the line he had. Very professional and great job. Room was very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again!
Stayed 1 night in Feb 2024

4/10 Poor

Nashely

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Lady who checked me in was awesome
Stayed 1 night in Jan 2024

6/10 Okay

Derek

Traveled with family
Disliked: Cleanliness
Clean room, staff was nice and helpful. Outside had overflowing trash cans. The shower took a long time to warm up. I've had better breakfast but it wasn't horrible.
Stayed 1 night in Jan 2024

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is nice.
Stayed 1 night in Jan 2024