Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Chandler AZ

Heater in room was louder than a snow blower!

Posted Feb 9, 2016
Pros: Lobby and fireplace is very nice.
Cons: Fix the heaters so they are not so loud.
Location: The freeway is too close to the hotel and is very loud with traffic all night.
The hotel lobby is very nice and appears to have been recently updated. Our room was next to an elevator so we were worried that we'd hear it all night but little did we know that turning on the heater was louder than a snow blower-so the elevator noise was the least of our worries. After listening to it for a half an hour, we decided to totally turn it off and we froze all night! You should also know that you will hear the freeway noise all night, too. Not a pleasant stay and we normally enjoy staying at Holiday Inn Express locations around the US.
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix,AZ

Posted Jan 24, 2016
Two different types of hair on shower wall. That was really GROSS!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and decent

Posted Dec 30, 2015
It is a nice hotel with good view. Definitely feel worth the money
4 out of 5
Recommended
for Couples
by Jim

This traveler left a rating score only Posted Nov 3, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Apple Valley

Centrally located

Posted Nov 2, 2015
With Denny's next door it couldn't be terrible. Right off Interstate 40 it's convenient. A bit of a dinosaur, the elevators are as slow as taking the stairs. Breakfast is typical Holiday Inn so nothing excititing there. Rooms are pretty good, updated within the last 5 years or so. Not bad for the money.
4 out of 5
Recommended
for Getaway With Friends
by Paul from Illinois

A Convenient and Welll Run Flagstaff, AZ Location

Posted Oct 23, 2015 on Hotels
Convenient Location, Well Run Holiday Express
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2015
Highly recommend this hotel! Good location, clean rooms, friendly staff!
4 out of 5
Recommended
for Business Travelers
by Heath Michele from Prescott

Posted Oct 18, 2015 on Hotels
My air conditioning was broken. It was too warm to leave it off, and every time it came on it sounded like someone was beating it with a stick. It came on every 25 minutes ALL NIGHT LONG. BANG BANF BANG BANG.
4 out of 5
Recommended
for Couples
by William

This traveler left a rating score only Posted Oct 17, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Posted Oct 15, 2015
Pros: Good breakfast
No hot water on last day of stay. When I complained, only received an apology. Expected some kind of reduction on price or something ;-(