Ratings based on 2,766 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Canada

Nice hotel near the National Park

Posted Aug 5, 2015
Pros: nice staff, convenient location
Location: Grand Canyon South Rim
Very nice and friendly staff; good location; breakfast not bad. Good cost-benefit hotel.
Comment from Hotel Management
Aug 24, 2015 by Elena, Hotel Management
Dear Guest, Thank you for your comments which have been shared with our staff, after all they are the heart of our hotel! Once again, thank you for your review and for staying with us! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Venray

Nice, traveling true

Posted Aug 3, 2015
Good hotel when your traveling true and staying for a night. All is clean, that's the main thing
Comment from Hotel Management
Aug 24, 2015 by Elena, Hotel Management
Dear Venray, We are pleased to hear that you had a great stay! Thank you for your review and especially for your business! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Proximity to food and souvenir stores

Posted Jul 24, 2015
The 7- mile distance to the GCanyon is good, staff are helpful. The beds are too soft.
Comment from EPC
Aug 23, 2015 by elena, EPC
Dear Guest, We are pleased to hear that you had a wonderful stay! We are in the process of changing out our mattresses, I'm sorry that we missed your room! Thank you for your review and especially for staying with us. Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Derby, UK

Great room in a very busy place

Posted Jul 21, 2015
Pros: Bed is pretty awesome. Good choice at breakfast
Location: It's next to the Grand Canyon, what more do you need to do!
Having left it late to book hotels for our trip to the Grand Canyon, booking in May for a September holiday, we were happy to find this hotel free in Tusayan. Tusayan is about a 10 minute drive to the Grand Canyon, so perfect for anyone who can't find accomodation in the park. As this was near the end of the trip we decided that it would be a good idea to upgrade to a suite to give ourselves a little extra room for repacking bags/stashing souvenirs etc. This was in the building opposite the main part of the hotel The room was lovely, huge, clean bed, seperate seating area. Great. Breakfast was also very good, with it being served in a small room in our building meaning we didn't have to go to the main building in the morning. As always, friendly helpful staff on check in, and we were actually quite glad we had stayed here and not in the park.
Comment from EPC
Aug 23, 2015 by Elena, EPC
Dear Guest, We are very happy to hear that you had a wonderful stay and truly enjoyed our Suite! We are glad to have been able to exceed your expectations! Thank you for your review and especially for choosing to stay with us! Sincerely, ELena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Only too expensive. Double the price of the same hotel in a non-touristic place.
Comment from Hotel Management
Aug 24, 2015 by elena, Hotel Management
Dear Guest, We are pleased to hear that overall you had a great stay! Thank you for your review and especially for staying with us! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Saarbrücken

Preiswertes Hotel in der Nähe des Grand Canyon

Posted Jul 9, 2015
Pros: Ideal ist die Nähe zum Nationalpark
Location: Das Hotel befindet sich an der Hauptstrasse in Tusayan, jedoch wird der Verkehr nicht wahrgenommen. Man ist in wenigen Minuten im Nationalpark
Das Hotel zählt jetzt nicht unbedingt zu den luxuriösen Häusern dieser Kette, ist aber vom Preis- / Leistungsverhältnis absolut ok, wenn man das Preisgefüge im üblichen Ort betrachtet. Es ist nahe zur Zufahrt des Nationalparks und bietet kostenlose Parkplätze. Der Frühstücksraum ist bei vollbesetztem Hotel nicht ausreichend groß und die angebotenen Speisen entsprechen dem kontinentalen Frühstück und ist ausreichend.
Comment from Hotel Management
Jul 15, 2015 by elena, Hotel Management
Dear Markus, Thank you for your comments, just to help clarify the Holiday Inn Express Hotels are not the luxury line for Holiday Inn Corporation I am sorry if you thought otherwise. We are pleased that overall you enjoyed your stay! Once again we thank you for your review and for your business! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 28, 2015
Pros: Location, comfort, cleanliness.
Cons: Lower pricing.
Location: Only 10 minutes from the Grand Canyon.
Everything met our expectations. Nice room very comfortable, clean and the breakfast is wonderful!
Comment from Hotel Management
Jul 6, 2015 by elena, Hotel Management
Dear Guest, We are very happy that you had a comfortable stay and especially that we were able to meet and exceed your expectations! Thank you for your review and especially for your stay! Dincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Reasonably close to the Grand Canyon.

Posted Jun 21, 2015
Pros: Room was well appointed and clean.
Cons: The price should be lower.
Location: The hotel was convenient to the southern rim of the Grand Canyon
Found the hotel to be over-priced, but the room was comfortable and the breakfast was good, but the breakfast room was quite crowded.
Comment from Hotel Management
Jun 21, 2015 by Elena, Hotel Management
Dear K & N, We are pleased you had a comfortable stay and especially enjoyed our breakfast! We do agree the breakfast can get crowded that is why we offer to go bags for our guest who prefer to have breakfast while enjoying the sunrise. We also offer trays for our guests who prefer to have breakfast in the comfort of their room. Thank you for your review and especially for staying with us! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Gute Lage zum Grand Canyon

Posted Jun 16, 2015
Pros: Hilfsbereites Personal bei allen Fragen
Cons: Frühstücks ist oft überfüllt
Location: Das Hotel liegt in Tusayan, ganz in der Nähe zum Grand Canyon
Das Hotel hat eher Jugendherbergscharakter. Internet Verbindung ist Glückssache
Comment from Hotel Management
Jun 21, 2015 by Elena, Hotel Management
Dear Hilu, We are glad that overall you had a comfortable stay. We agree about the internet, unfortunately we are located in a rural area that has only 1 internet provider. On top of that they refuse to increase the bandwidth shared by the town. Our Town Mayor & leadership are diligently working towards a solution. Thank you for your review and for your stay. Sincerely, Elena V - General Manager
3 out of 5
by A verified traveler from minnesota

Location is what you pay for!

Posted Jun 13, 2015
Great location; short drive to Grand Canyon! Room did not have a fridge or a microwave which really sucked to discover after we'd bought microwave popcorn from the vending! Lol. Pool rules state children under 12 must be accompanied by an adult, so when my 14 year old came and told me a staff member told him I had to be in the pool area with him I was a little irritated.
Comment from Hotel Management
Jun 21, 2015 by Elena, Hotel Management
Dear Maia, Thank you for your comments they are appreciated... We just finished installing the last of our refrigerators & microwaves in our rooms located inside the TV furniture our apologies that we missed your room! As to your child it could have been that they looked younger and for their safety were asked to ensure you were present in a pool without a lifeguard. Thank you for your review and for your business! Sincerely, Elena V - General Manager