Ratings based on 3,964 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

GREAT STAY

Posted Apr 3, 2018
Pros: LOCATION
Cons: RATES
Location: LOCATED NEAR THE GRAND CANYON PARK ENTRANCE
GREAT STAFF AND SERVICE. ENJOYED THE INDOOR POOL. LOCATION WAS WONDERFUL!
Comment from Hotel Management
Apr 8, 2018 by Elena, Hotel Management
Dear Lucy, We are pleased you had a Great stay and especially enjoyed not only our indoor pool but that our staff made you feel just at home! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location from Grand Canyon South Rim!

Posted Mar 30, 2018
Pros: Very good location and great service!
Staff is very friendly and helpful. The breakfast has variety to choose from. The room is clean and comfortable.
Comment from Hotel Management
Apr 8, 2018 by Elena, Hotel Management
Dear Guest, We are pleased you had a Great stay and especially enjoyed our comfortable rooms! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Good hotel but definitely a little tired.

Posted Mar 27, 2018
Staff was very nice and rooms clean but needs to be updated. Location close to park but would stay in park next time.
Comment from Hotel Management
Mar 27, 2018 by Elena, Hotel Management
Dear Ann, We are pleased that overall you had a comfortable stay and enjoyed our staff. We thank you for your review and for staying with us! Sincerely, Elena V - General Manager
2 out of 5
by A verified traveler from Florida

Disappointed

Posted Mar 26, 2018
The parking is free but not spot available when we arrived.... we had a 2 Queen size bedroom with the smallest bathroom I never had. For the breakfast, same problem than the parking... very packed not sized at all for the number of customers especially when the hotel is full. For the price we paid, very disappointed, I would not recommend this hotel.
Comment from Hotel Management
Apr 8, 2018 by Elena, Hotel Management
Dear Seb, We appreciate your comments as they only help us be better... Thank you for your review and for staying with us. Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Grand Canyon

Posted Mar 23, 2018
Close to the entrance of the Grand Canyon park. Close to eating places.
Comment from Hotel Management
Mar 27, 2018 by Elena, Hotel Management
Dear Guest, Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2018
We had a nice stay. Morning breakfast was great. Location is great and close to Grand Canyon.
Comment from Hotel Management
Mar 28, 2018 by Elena, Hotel Management
Dear Guest, We are pleased you had a Great stay and especially enjoyed out breakfast! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2018
Good hotel..........................................
Comment from Hotel Management
Mar 28, 2018 by Elena, Hotel Management
Dear Guest, Thank you for your review and for choosing to stay with us! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent breakfast, close to Grand Canyon

Posted Mar 9, 2018
Friendly staff, excellent included breakfast, close to park and shuttle to the park.
Comment from Hotel Management
Mar 28, 2018 by Elena, Hotel Management
Dear Guest, We are pleased you had a Great stay and especially enjoyed our breakfast! I have shared your comments with our staff, after all they are the ones who make the magic happen! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Grand Canyon Hotel

Posted Mar 8, 2018
The hotel is SUPER close to the park entrance. I had to exit the park mid-day to take care of some unexpected errands. As you can probably imagine, cell reception inside the Canyon is not the greatest. But, because the hotel was so close, I was able to go back, get on the free-WiFi, take care of the issues, and return quickly to enjoying my day at the park. It’s also conveniently placed near everything you may need while visiting the Canyon (i.e. gas station, restaurants, and etc.) Also the front desk was super fast and efficient while checking me in. They were also very friendly even though they had a rush of people checking in at once.
Comment from Hotel Management
Mar 28, 2018 by Elena, Hotel Management
Dear Guest, We are pleased that you had a Great stay and especially that we were able to exceed your expectations! I have shared your comments with our staff, after all they are the ones who make the magic happen! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Prescott

Close to the canyon

Posted Mar 8, 2018
We wanted to stay close to the Grand Canyon and this hotel is close. The breakfast was mediocre but they do have cinnamon buns.
Comment from Hotel Management
Mar 28, 2018 by Elena, Hotel Management
Dear Mille, We are pleased you had a wonderful stay! Thank you for staying with us! Sincerely, Elena V - General Manager