Stay away from this hotel. Read this review.
Posted Dec 23, 2016
We arrive at hotel late afternoon and did our check-in with Michael.
We asked him about late checkout since we believe we will need it. He told us it is fine without extra cost and also told we can extend our stay if needed. They had plenty of room.
Next day we were visiting Snowbowl, when we arrive back, surprise. Rude employee Kadra, told us we had all our belongings packed and moved to the office since we delayed to checkout. At that point we do not believe how come the hotel be so disrespectful packing all our clothes, pants, underwear, boots together.
They also cause us a big trouble at airport. They packed my husband bullet style lighter inside out carry on luggage and we just realize it when security at airport stop us for inspection. He end up loosing the lighter he purchase in small town during trip. We never authorize they to touch our belongings and we never been advised about hotel procedure for late checkout. At office, my husband notice his MacBook Pro backpack and iPad was not there. He went back to the room and found it there while they clean the room. Imagine if someone stills it with all client and personal data. How to prove he had the computer with us ? We trusted on the hotel and they threat us with such disrespect. Kadra told us she will not answer any of our questions about who and why packed our things until we stop recording the conversation. In case you don't have option and stay there, always take your belongs with you.