Ratings based on 654 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
79% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room for a great price.

Posted Jan 20, 2016
This place is very well kept. I stay here from time to time if I need a place to stay for work. Now this place has some things going for it if your looking for other things in a hotel. If you're traveling with friends and looking for some nightlife fun, there is a great country bar right next door and also a bowling alley which is great for families as well. And it's only a a minute or two walk from the hotel. The pool is usually drained so if you have kids, so like I said, the bowling alley would probably be best if you want some family fun They offer a continental breakfast which is average to other free breakfasts, but the thing that makes this place great is that there is a great restaurant built into the hotel. The breakfast plates are good portions and priced very well. So if your looking for a reasonable place with things to do in walking distance, then try this place.
Comment from Hotel Management
Feb 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for staying with us again and for letting us know that you were comfortable with your stay. I am glad that we have provided you convenience and you enjoyed your visit. We appreciate your time in detailing your comment and suggestions on places and activities to try when visiting this area. We hope to see you again soon.
2 out of 5
by A verified traveler from Phoenix

Satff rude, condescending.

Posted Jan 18, 2016
Pros: Location to ski hills.
Cons: Heater, cleaner rooms, more towels, staff nicer..
Location: Flagstaff AZ, skiing and snowboarding.
Check in was a nightmare, staff rude, got charge 50 extra because I wanted 2 queen beds instead of 1 king. Online the price is the same, I made a reservation for 2 queens as I have 2 kids but when I check in he says I got a king? Huhhh? So I look online price is same but he charges me an extra 50 wont even go into detail the things he said while my kids were there. Romm was dirty, heater turned on off constantly never warm but not too cold but not comfy when its 10 degrees outside. Contential breakfast is a joke. They want u to spend $$ in the restaurant on location so no variety or selection. Never again going there. Getting gouged $50 really PO me. Expedia didnt even assist. PO at them too.
2 out of 5
by A verified traveler

Posted Jan 13, 2016
Sketchy location, train was loud, would only go back because it's $34/night on Expedia.
Comment from Hotel Management
Feb 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am very sorry that you were not very pleased with your stay finding our location sketchy. I do hope however that the service and quality of accommodation will bring you back to our hotel the next time you are in the area to visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 31, 2015
Nice hotel, breakfast is ok. Except the cups. After using there are some plastic pieces in you mouth
Comment from Hotel Management
Jan 6, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to review your stay here at our hotel. We are pleased that we you find your stay here with us a nice experience. I am sorry about the cups though, I will send request to check on this for corrective measure. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cave Creek, AZ

Nicely remodeled, great value for your money!

Posted Dec 28, 2015
Pros: Price, attached restaurant, spacious room, remodeled bathroom
Cons: The doors shut loudly; could be fitted better.
Location: close to NAU
Yes, this hotel is close to the train that runs often, but it was not loud and did not bother us or our sleep at all. The rooms have been remodeled and are nice, clean and comfortable. The room with a king size bed was big enough that our travel crib (pack-n-play) fit very nicely in the corner and we still had room to walk around. Our baby slept great in our room, even with the low train noise, so I would say the train was not a factor for us. Having the restaurant attached is a huge plus; all of their food was delicious and healthy portions for good prices. It's a very convenient location too. The bathroom was chilly; I think the small window wasn't completely sealed shut, and since it was snowing outside, it was cold in there. But this is a REALLY good value for your money; we would stay here again!
Comment from Hotel Management
Dec 31, 2015 by Guest Relations Manager, Hotel Management
Hello Maraleigh, Thank you for taking the time to let us know you were comfortable during your stay at our hotel. I am glad that we have met your basic hotel accommodation needs. Glad to hear that the level of noise did not bother your rest. Your comment on the bathroom will be checked, I apologize for the inconvenience. Please do call our attention on your next visit if you have concerns we will make certain you will be attended promptly to make certain you will have a comfortable stay. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Gateway to Grand Canyon

Posted Nov 22, 2015
Quite peasant hotel in Flagstaff, AZ, conveniently located, good base camp on your trip to Grand Canyon
Comment from Hotel Management
Dec 14, 2015 by Guest Relations Manager, Hotel Management
Hello Marek, Thanks for staying with us during your visit to the Grand Canyon. I am glad that our location was an advantage to your trip and you were comfortable during your visit. We would be delighted to see you again. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Bar rite next door, nice and friendly

Posted Nov 21, 2015
Great location the mall is a 20 min walk, a plaza a 5 min walk and 5 min walk to a few great tasting resturant and great price for the room. Park behind the building and great for dogs that is also a 5 min walk
Comment from Hotel Management
Dec 14, 2015 by Guest Relations Manager, Hotel Management
Dear guest, It is heart-warming to learn that you enjoyed your visit here at our hotel. Glad that you find our location convenient, Thank you very much for your business. we will make certain you will consistently enjoy quality accommodation every time you stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Scenic View

Posted Nov 13, 2015
Pros: The restaurant right next to the hotel has great specials. Great value.
Not far from downtown Flagstaff. The hotel has a great view of the mountains to the North.
Comment from Hotel Management
Dec 14, 2015 by Guest Relations Manager, Hotel Management
Hello Eddy, Thanks for sharing your approval on the services we provided you during your stay. Glad to hear that you enjoyed your stay and the view of the mountains. We hope you will spend your next vacation here at our hotel again. Happy Holidays!
3 out of 5
Recommended
for Business Travelers
by Neonta from Renton

moving

Posted Nov 8, 2015 on Hotels
moving from Washington to Florida. The Shower head needed to be replaced, the WiFi didn't work, I asked for ground floor and was told there wasn't any, Also asked for receipt and didn't receive one. was told I would get it in the morning
Comment from Hotel Management
Dec 28, 2015 by Front Desk Manager, Hotel Management
Hello Neonta, Thanks so much for choosing to stay here at our hotel. I apologize for the inconvenience and for the oversight in giving you the receipt. I assure you that this will be called to the attention of concerned staff. Thank you for your business, we hope to see you again soon. Happy Holidays.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Nov 7, 2015 on Hotels
Comment from Hotel Management
Dec 29, 2015 by Front Desk Manager, Hotel Management
Dear guest, I am very pleased that we have succeeded in making your stay a comfortable experience. Please know that we value your business, we will do our best to make your next visit a better experience. Thank you for staying at our hotel.