Ratings based on 481 Verified Reviews

2.7 out of 5
49% of guests recommend
3.1 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2016
Clean and convenient to restaurants and shopping. Free breakfast wasn't much but better than nothing. I would stay here again. Op
Comment from Hotel Management
Dec 18, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for your time in completing our survey and for letting us know that the accommodation was up to your expectations, except for breakfast choices. Your review will be escalated, thank you for your insightful feedback. Kind regards.
2 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
The hotel room was very small and outdated. It wasn't dirty but had sort of a dirty feel to it because everything was so old.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, I am sorry to hear that you were uncomfortable the room you stayed in. Please know that your satisfaction is very important to us, and we attend to our guests concerns promptly. Please call our attention on your next visit.
3 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
The room had no bathtub like it advertised. Our bathroom window was etched glass, but could see directly outside to an alley. Breakfast ended early around 8:30 am. So unable to eat some breakfast.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, I am sorry you were displeased with the accommodation we provided you. Your feedback will be reported to our management for evaluation, I am sure they will carefully look into your comment and implement necessary corrective measure. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, We appreciate you giving your feedback following your stay here in our hotel. We are very glad that we earned 5* rating from you. We will do our best to make your next visit a better experience. Kind regards.
5 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Excellent staff. Room was really clean.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to review your stay with us and for giving our team wonderful remarks. I assure you that we will do our best to make your next visit a better experience. Kind regards.
2 out of 5
by A verified traveler

You get what you pay for.

Posted Nov 21, 2016 on Hotels
I am pretty sure there were several spots of mold in the bathroom. I asked to see the room before I paid. Front desk told me several times that I could not cancel on the date of reservation, I insisted on seeing it anyway. Then front desk called obsessively until I went down and paid.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, It was sad learning that you were uncomfortable and displeased with your stay in our hotel. Your comment on the status of clean will be called to the attention of our housekeeping team. We appreciate your time in letting us know. Kind regards.
2 out of 5
by A verified traveler

Very small room

Posted Nov 16, 2016 on Hotels
Room was really really small - we asked for another pillow and a blanket but they said housekeeping was gone for day. There was no table or desk but 2 chairs we had to keep pushing out of the way to move. TV was the old table top style took up the whole dresser top. If you just need to go to sleep and get up and go - it will work.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear guest, I'm sorry to hear that you did not enjoy your stay with us. Your comment on the accommodation, you received will be escalated, our administrators will surely look into this matter and address accordingly.
5 out of 5
by A verified traveler

Posted Nov 11, 2016 on Hotels
Arrived a but early but we were able to check in. Yelped some local eating spots and were able to walk to them. And to a shopping area it was awesome. The only bummer were the almost constant emergency vehicle sirens around two in the morning
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
Dear Guest, We are elated to hear from you and learn that our staff were able to accommodate an early check in for you. Also happy that our location worked well for your dining and shopping needs all within walking distance. We hope you will be back to see us again for another 5 star experience.
2 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with us and share your rating.
3 out of 5
by A verified traveler

Great cheap hotel to use as a base camp for explor

Posted Oct 23, 2016 on Hotels
The room was small but very clean. Kind of oddly set up but we were only sleeping there so it wasn't really a big deal. Not very sound proof once others were awake or walking past rooms. In the evenings it was quiet. The train is only a few blocks away and I did not hear it at all during the night.
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Dear Guest, We are so elated to hear from you and learn you enjoyed your time here. We appreciate your feedback and are happy that you had a quiet nights rest. Thank you for sharing and we hope to have you back.