Ratings based on 3,460 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2017
Pros: Location, accommodations and food. Everything
Had a fantastic time. Walk on the trails in the ponderosa pines was just beautiful. Serene setting plus the excellent food was a bonus!
Comment from Hotel Management
Jun 19, 2017 by Kameron ~ Guest Service Supervisor, Hotel Management
Anonymous, Thank you for staying with us! I am pleased to see you enjoyed our beautiful facilities and our amazing restaurant! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice comfortable room.

Posted Jun 1, 2017
Very enjoyable. Location is great with easy access.
Comment from Hotel Management
Jun 19, 2017 by Kameron ~ Guest Service Supervisor, Hotel Management
Anonymous, Thank you for staying with us! I am pleased to see you enjoyed our beautiful facilities and grounds! We would love to welcome you back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2017
Good stay, staff very nice and helpful. Once some updates are done it would be a great hotel.
Comment from Hotel Management
Jun 19, 2017 by Kameron ~ Guest Service Supervisor, Hotel Management
Anonymous, Thank you for staying with us and providing your feedback! I am pleased to see you enjoyed your stay and also wanted to make you aware we are currently in the process of an entire property remodel! Some of our new renovated rooms are available now with more coming in July 2017! The newly renovated rooms are described as either "Grand" or "Grand View". We hope to welcome you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Very nice, the grounds have plenty for the family to do. Staff very hospitable!
Comment from Hotel Management
May 31, 2017 by Kameron ~ Guest Service Supervisor, Hotel Management
Anonymous, Thank you for staying with us and providing your review! We would love to welcome you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice spot

Posted May 29, 2017
Great staff and clean . The only thing negative would be its bit outdated. Close to downtown.
Comment from Hotel Management
May 31, 2017 by Kameron ~ Guest Service Supervisor, Hotel Management
Anonymous, Thank you for staying with us and providing your review! I am very glad you enjoyed our cleanliness and our amazing staff! In regards to the dated rooms, we are currently in the process of an entire property remodel! Some of the new rooms are available now and are described as "Grand & Grand View Rooms", for booking reference. We would love to have you return in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Pros: Quaint and classy, Restaurant excellent!
Cons: Need elevator to get to 2nd floor rooms
Only 1 night stay. Great walking trail behind main building.
Comment from Hotel Management
May 24, 2017 by Veronica, Hotel Management
Thank you for your feed back. The hotel is currently going through a major renovation and we will be adding elevators in 3 out of 4 our our lodges. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Beautiful setting very friendly staff and rooms were awesome! Would recommend and stay again in this hotel
Comment from Hotel Management
May 23, 2017 by Veronica, Hotel Management
We are so glad that you had an awesome experience. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel, close to interstate but peaceful

Posted May 21, 2017
The Little America hotel was an excellent place to stay in Flagstaff. It's a long walk from the city centre but very convenient for the interstate and so the many national parks in the area. The hotel restaurant served great dinners and was reasonably priced. The room was huge and well set out. The decor feels a bit old/fancy (in a good way) but it is perfectly clean and well arranged.
Comment from Hotel Management
May 23, 2017 by Veronica, Hotel Management
Thank you for your feedback. We are happy to hear you have enjoyed your experience at Little America. We are in the process of renovating all the rooms and will be updating all the decor as well. We hope to see you again soon so we may show you our new rooms!
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Nice hotel in Flagstaff

Posted May 21, 2017
Pros: The park is amazing
Cons: Beding could be renewed
Location: A lot of midrange restaurant nearby but you still need the car to reach them
Good quality hotel and a very large naturel ground good for picnic or exercise in the heart of Flagstaff. The rooms a very well equiped with a salon an a bedroom . The bathroom are outstanding.
Comment from Hotel Management
May 23, 2017 by Veronica, Hotel Management
We are so happy to hear you enjoyed your room! We are currently in the process of renovating our rooms. Everything from top to bottom will be brand new including the bedding. We hope to welcome you back again so you may see our improvements!
3 out of 5
by A verified traveler from Phoenix

Very clean but DESPERATELY needs updates!!

Posted May 17, 2017
Clean and nice staff but old furniture, old decor, cracked yellow tile, old cabinet. Just reminded me of grandma's house.
Comment from Hotel Management
May 19, 2017 by Kameron ~ Guest Service Supervisor, Hotel Management
Alexa, Thank you for staying with us and providing your review! I am sorry to see that you did not enjoy your room. However, I am pleased to announce that we are currently going through a major property remodel! From floor to ceiling, these new rooms will leave you speechless. Some of the new features are live-edge headboards / desks, convenience centers that include coffee makers, microwaves, and refrigerators, beautiful granite counter tops and much more! These beautiful modern southwestern rooms will not disappoint you! We hope that you decide to give us another chance. If you do, the new rooms are labeled "Grand" and "Grand View" and must be reserved when booking your reservation. We would love to welcome you back!