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Reviews of Little America Flagstaff

3.5 out of 5
Little America Flagstaff
2515 E Butler Ave, Flagstaff, AZ

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1575 out of 1819 reviews" "
Rating 8 - Good. 177 out of 1819 reviews" "
Rating 6 - Okay. 37 out of 1819 reviews" "
Rating 4 - Poor. 16 out of 1819 reviews" "
Rating 2 - Terrible. 14 out of 1819 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel! Beautifully furnished and upscale amenities. Would definitely come back here if in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Vvinit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing & relaxing
Stayed 1 night in Apr 2024

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Little America on 4/23/24. Nice sized room with all the amenities. Clean and beautiful property!
Stayed 1 night in Apr 2024
Response from Seba on Apr 25, 2024
Thank your for the review. We are pleased to see that you enjoy your stay with us. We hope you choose to visit again soon!

10/10 Excellent

Diane, Albuquerque

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we had more than one night. Very nice
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 24, 2024
Thank you for staying with us.We hope to see you again soon.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Seba on Apr 25, 2024
Thank you for your review. We would love to hear what your favorite part of the stay was. We hope you decide to visit again soon!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, quiet hallways and enormous, well laid out rooms in excellent taste. Beds are comfortable and good furniture. Truly a pleasure.
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 23, 2024
Thank you for you comments.We hope to see you again soon.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 23, 2024
We are glad you enjoyed your stay.We hope to see you again soon.

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 23, 2024
Thank you for staying.We hope to see you again soon.

2/10 Terrible

xiaoming

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 23, 2024
I am sorry to hear you did not enjoy your stay.If you would like to discuss the matter in greater, please contact the hotel directly.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. It’s near a lot of different things as far place to get coffee and or food. Definitely recommend it.
Stayed 2 nights in Apr 2024
Response from Michaela, Guest Service Agent on Apr 21, 2024
Thank you for your review! We're glad to hear you enjoyed your stay., We hope to see you again soon.

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the hotel for one night but were pleasantly surprised by how nice the hotel was. The pool area was so pretty at night and our room was very nice! The bathroom area was especially nice with a large shower and two separate sink areas to get ready in. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Beck on Apr 21, 2024
We are so happy your enjoyed our amenities and property. We hope to see you again soon.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were wonderful! Beautiful scenery, great staff, clean.
Stayed 1 night in Apr 2024
Response from Beck on Apr 21, 2024
We are so happy you enjoyed your stay we hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, very clean and stylish rooms, helpful and friendly staff.
Stayed 1 night in Apr 2024
Response from Beck on Apr 21, 2024
We are so happy you enjoyed your stay with us and enjoyed our property. We hope to see you again soon.

8/10 Good

Vesta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Apr 2024
Response from Beck on Apr 19, 2024
We are happy you enjoyed our property and we hope to see you again soon.

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this place. We are wandering a bit and after staying here for a few nights decided to come back on our way through town. The rooms have been really nice.
Stayed 1 night in Apr 2024
Response from Michaela, Guest Service Agent on Apr 19, 2024
Thank you for your review! We're glad to hear you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beck on Apr 19, 2024
Thank you for your feedback we greatly appreciate it. Hope to see you again soon.

10/10 Excellent

Kevin

Stayed 5 nights in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 16, 2024
We are glad you enjoyed your stay.We hope to see you again soon.

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older but well taken care property. Its classy, clean and very large. Has a Sinclair gas station literally on the premises. We were in Lodge 3 (last building) overlooking the park/trail and it was so peaceful and silent at night. The rooms are average size and comes with a microwave, mini fridge, coffee maker etc. The bathroom was very fancy with a deep tub enclosed in all glass with two sinks and private section fir the toilet. Front desk employees were very nice and professional. We will definitely stay here again on our next visit to Flagstaff.
Stayed 1 night in Apr 2024
Response from Michaela, Guest Service Agent on Apr 15, 2024
Thank you for your generous review! We're so glad to hear you enjoyed your stay. We appreciate your feedback and look forward to your future visits.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay @ a reasonable rate!
Stayed 1 night in Apr 2024
Response from Beck on Apr 13, 2024
Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michaela, Guest Service Agent on Apr 12, 2024
Thank you for your review! We look forward to seeing you again in the future.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel itself was very well maintained and kept up. The room was very nice and quiet. The amenities and atmosphere were outstanding. I highly recommend and will be back next time in this area!
Stayed 1 night in Apr 2024
Response from Gabriella on Apr 11, 2024
Thank you for your review. We are delighted to hear you enjoyed your stay with us and our property. We hope to see you again in the future!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Body dispenser not filled. Burnt out bulbs in bathroom
Stayed 1 night in Apr 2024
Response from Michaela, Guest Service Agent on Apr 12, 2024
Thank you for your feedback. We are sorry about the housekeeping and maintenance issues you experienced with your room. In the future, please notify the front desk regarding any issues so we may make your stay more comfortable. We hope you choose to visit us again.

10/10 Excellent

mark david, Winnsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family motel close to restaurants and walmart
Stayed 6 nights in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 16, 2024
Thank you for staying.We hope to see you again soon.

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Seba on Apr 11, 2024
Thank you for your post stay review. We are pleased to see that you enjoyed your stay. We hope you visit again soon!

10/10 Excellent

Jerry

Liked: Property conditions & facilities
Fantastic and unique feel!
Stayed 1 night in Apr 2024
Response from Gabriella on Apr 8, 2024
Thank you for your review. We are delighted to hear you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Gwen, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have loved this lodge for decades and feel relaxed on site and rested upon departure. The pool was in use as it snowed.
Stayed 2 nights in Apr 2024
Response from Gabriella on Apr 8, 2024
Thank you for your review. We are delighted to hear you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, have stayed in the past , will stay again. Clean, nice staff, all you want for an overnight stay.
Stayed 1 night in Apr 2024
Response from Gabriella on Apr 8, 2024
Thank you for your review. We are delighted to hear you enjoyed your stay with us. We hope to see you back sometime again in the future.

4/10 Poor

robert

Liked: Cleanliness, staff & service, property conditions & facilities
My view certainly wasn’t what they showed on the website instead It was view of the parking lot. The TV went on at 4:30 in the morning somehow ( I didnt ever turn it on ). From then on I kept hearing the in and out doors that join the two buildings clicking and knocking and making noise for the rest of the morning. I had a ground floor corner unit that was basically in an intersection between two buildings and the parking lot. Terrible sleep, so I cut my hike at picture Canyon short and went to a movie to have a nap before driving any further.
Stayed 1 night in Apr 2024
Response from Gabriella - Guest Experience Manager on Apr 8, 2024
Thank you for your review. I sincerely apologize that your stay was not up to standards. We do offer quiet rooms that face the forest and courtyard instead of our parking lot side of the property. As for the TV turning on, I will have our maintenance team take a look at it. We do hope we can invite you back to our hotel again in the future. If you'd like, you may call me at the hotel and I would love to speak to you more regarding a future complimentary stay.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a GREAT stay at a great property. Would highly recommend anyone traveling to Flagstaff to stay at Little America!
Stayed 2 nights in Mar 2024
Response from Beck on Apr 6, 2024
Thank you for your feedback. We greatly appreciate it. We hope to see you again soon.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michaela, Guest Service Agent on Apr 7, 2024
Thank you for your review! We look forward to seeing you again in the future.

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice grounds and decent rooms. We had a broken hair dryer that we brought to the front desk for a replacement at 8am. They did not have one but said they would get one to our room. We reurned to our room after a full day of sight-seeing at 8pm and still no hair dryer. Contacted front desk again and they still had no dryer. Finally got one about an hour later.
Stayed 2 nights in Apr 2024
Response from Beck on Apr 6, 2024
We are so happy you enjoyed the property and the rooms. I'm so sorry for the inconvenience, that is not to our standard and we will let our manager know. We hope to see you again soon.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right next to a freeway. It was fine though overall. Sort of dated but clean. My first exposure to the staff was a younger man at font desk who asked if I preferred a 2nd or 1st floor room. I asked what the difference in the rooms was and he replied “one would be higher up than the other.” Appreciated that valuable insight.
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 5, 2024
Thank you for your comments. They are seen by our management staff for training purposes.We do hope you consider staying again in the future.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, no on at the front desk initially for approximately 4-5 minutes. Housekeeping should refill all bathroom products, ie shampoo, body wash...if youre supplying the products, after every customer.
Stayed 1 night in Apr 2024
Response from Beck on Apr 5, 2024
Hi thank you so much for your feedback. We are so sorry for the wait during check in. We will also speak with housekeeping over double checking the supplies in the bathroom. Thank you for your time. We hope to see you again.

10/10 Excellent

Damian

Stayed 2 nights in Mar 2024
Response from Ann, Front Desk Supervisor on Apr 24, 2024
Thank you for staying.We hope to see you again soon.

10/10 Excellent

Sierra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable rooms
Stayed 1 night in Apr 2024
Response from Ann, Front Desk Supervisor on Apr 3, 2024
We are glad you enjoyed your stay.We look forward to your return.

8/10 Good

Stephan

Business traveler, Traveled with family
Liked: Property conditions & facilities
Excellent property
Stayed 1 night in Mar 2024
Response from Seba on Apr 2, 2024
Thank you for the review. We are glad to hear you enjoyed the stay with us. We hope to see you again soon!

10/10 Excellent

Jenny

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds. Inviting lobby. Friendly staff. Large, clean roms.
Stayed 2 nights in Mar 2024
Response from Seba on Apr 2, 2024
Thank you for your review. We are pleased to hear you enjoyed every aspect of your stay with us. We hope you chose to stay with us again soon!

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ann, Front Desk Supervisor on Apr 3, 2024
We are glad you enjoyed your stay.We hope to see you again soon.

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Seba on Apr 2, 2024
Thank you for the review. We are glad to hear you enjoyed your stay with us. We would love to know what was your favorite part of the stay! Please feel free to visit soon!

10/10 Excellent

Sherry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, so clean & spacious. The staff was so attentive. Only issue we encountered was no light outside by the hot tub at night. They were just filling the pool for the season so should be good to go for April guests.
Stayed 2 nights in Mar 2024
Response from Michaela, Guest Service Agent on Mar 31, 2024
Thank you for your generous review! We're glad to hear you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Maria

Traveled with partner
This places is beautiful, quiet I loved my Arizona trip even more thanks to the stay
Stayed 2 nights in Mar 2024
Response from Ann, Front Desk Supervisor on Mar 30, 2024
We are glad you enjoyed your stay.We hope to see you at another time.

10/10 Excellent

TONI, Hacienda heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, friendly staffs, very clean and big room with closet, nice bathroom and double sinks. However the bed is too soft and feels scratchy to the skin, not very comfortable.
Stayed 1 night in Mar 2024
Response from Ann, Front Desk Supervisor on Mar 30, 2024
We are glad you enjoyed the hotel.I am sorry to hear your bed was too soft and the bedding was scratchy. Your comments are seen by our management staff.We hope you will come back again.

10/10 Excellent

alvaro, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michaela, Guest Service Agent on Mar 31, 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Frances

Traveled with partner
Very spacious, clean and comfortable
Stayed 3 nights in Mar 2024
Response from Beck on Mar 29, 2024
We are happy you enjoyed our rooms. We hope to see you again!

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and very nice room
Stayed 1 night in Mar 2024
Response from Beck on Mar 29, 2024
We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stay here every time we come through Flagstaff. Great hotel!!
Stayed 1 night in Mar 2024
Response from Gabriella - Guest Experience Manager on Mar 29, 2024
Thank you for your review. We are pleased to hear that you enjoy staying at Little America Hotel when you come through Flagstaff. We look forward to your next visit.

10/10 Excellent

Kathryn

Stayed 1 night in Mar 2024
Response from Ann, Front Desk Supervisor on Apr 18, 2024
Thank you for staying with us.We hope to see you again soon.

10/10 Excellent

Thomas J.

Liked: Cleanliness, staff & service, property conditions & facilities
A great property.
Stayed 1 night in Mar 2024
Response from Michaela, Guest Service Agent on Mar 28, 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was large and updated. I personally like the bathroom. Very clean and modern looking type. Didn’t really engaged with the staff since we came at night already. The only thing she said was how to get to our lodge. Didn’t feel any welcomeness from her. Other than that it was a great hotel.
Stayed 3 nights in Mar 2024
Response from Gabriella - Guest Experience Manager on Mar 28, 2024
Thank you for your review. We are delighted to hear you enjoyed your stay at our property. I want to apologize that you didn't feel as welcomed as you should have felt. We do hope to see you again in the future.

10/10 Excellent

Jeffrey

Traveled with group
Liked: Staff & service, property conditions & facilities
Exceed expectations in everyway!
Stayed 2 nights in Mar 2024
Response from Alec on Mar 27, 2024
Thank you for your kind review, Jeffrey. We are happy to hear you enjoyed your stay.